Can't receive emails
I can send out emails but I can't receive. Does anyone know how to fix this? Thank you!
Not receiving verification text
Hello, I have the same problem. I have added my domain "claduanas.com" and received the verification code but it is not verified and I am not able to login to the account. I face with this error This domain is already associated with this account "*****36". Sign in. When I try to Sign in, again shows me another error which says Please enter valid Email/Mobile. Please help me and show a way to solve this problem soon. Thanks.
Error sending replies/emails
Hello, Recently we're getting errors upon sending an email or replying to one. This is the error message that we get: ERROR_CODE :550, ERROR_CODE :135.84.80.217 is not allowed to send mail from Can you help me out please with a solution. Thank you.
Error while sending email from Zoho email account
Hello Zoho Suport, Hope you guys are doing well. I'm getting following error when I try to send the email: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. The email in concern is: companyhub@zoho.com Please assist. Regards, Amol companyhub@zoho.com
Too many niggling issues that are not getting solved
Background: I have accounts on G-suite, self hosting, and Zoho. Of these, Zoho is the only one which has repeated issues: Even though in principle you support ActiveSync, we know that it works only from mobile, not Outlook on PC. So we are forced to use IMAP. Who knows when this will ever be fixed. Outlook (IMAP) on the front end deletes mail, same immediately syncs on the phone (AS), but web interface will take half hour before it shows the mails as deleted. Stock Android mail client keeps having
Hijacked by Spammers
My zoho account seems to have been hijacked by spammers... I’m repeatedly getting Delivery Status Notifications of undeliverable mail. The undeliverable e-mail has my zoho address as the sender, but they’re nothing that I sent; they’re to people I don’t know, and they’re for a weight-loss product. How do I stop these spammers from using my account?!!! David
E-mail not working
Hi, We can't send neither receive e-mails. Please check. Joelson B
Relaying disallowed
Hello i have tried several weeks to fix this problem. My domain name is www.classtmiepieces.se And my mail is jonathan@classtimepieces.se But i cant recieve emails, i can send them but not recieve the error i get is the following: Remote server returned an error -> 553 Relaying disallowed
DOMAIN
Hello forum, Please i need Urgent assistance in the area of domain Verification. after adding the CNAME in my DNS manger save and exit, i now clicked on PROCEED TO CNAME VERIFICATION and few minutes i get the following error There are no CNAME Records found for your domain. Which all this has been added to the dns manager where the domain is been hosted. I have attached the file , need urgent assistance on what to do.
Your outgoing mail is Blocked ?
It's been over 24hrs and still no response from support either.
Not possible to edit scheduled mail from OUTBOX folder
Hello, From about one week there is no possible to edit mails from outbox. When I click on EDIT button, only the new mail editing window opens. Before edition was possible, can you fix it?
Need help. Can send but not receive emails. Was working fine but not now
Cant receive emails but can send. Can someone help me with please.
I'm not receiving email
Eu uso o email do zoho já tem 2 meses. Hoje eu deixei de receber e-mails. Eu só posso enviar
Problems To send Emails
i try to send emails and the server send me this error the conection was interrumped Interrupted Enviar mensaje de correo electrónico de prueba: Se ha interrumpido la conexión con el servidor. Si el problema persiste, póngase en contacto con el administrador del servidor o con el proveedor de acceso a Internet (ISP).
Not getting some emails
Hello, I am not getting some emails. Is there a solution to this? I even sent myself an email using an Hotmail address and did not receive it.
Unable to Send or receive email
We are unable to send or receive emails. Is the system down? We need to be up and running asap
Unable to send/receive Emails
Hi, I have already posted this issue previously, Unfortunately none responded. I am posting again. I have one User, who is unable to send/receive any email since two days. However there are other users who are able to send/receive emails. What could be the problem. The email address in question is bancha@xxxxxxxxxx.com ( I am removing the domain name. I guess you should be able to get the domain easily) Thanks Ravi
Unable to send/recieve emails.
Hi, We are using zoho mail since a month or so. Everything is working fine till now. All of a sudden one of the user is unable to send/receive any email. This happened since morning. There is no error. Just the emails are not going to the recepient nor is he able to receive any emails.Others are able to send/receive emails. Could you pls help resolve... Thanks Ravi
Zoho Mail subscription renewal vs Workplace
Hi, Our Zoho Mail subscription is up for renewal and I understand that we can opt out of renewing as "Zoho Workplace" and retain the features / storage limits that we subscribe to with a plain and simple "Zoho Mail" subscription. This is what I remember reading in one of your blog posts when you introduced Zoho Workplace. In order to make a decision I looked specifically into Zoho Connect. I fully agree with a post by Corch in the Zoho Connect forum that "The wall feature might be good for teams,
Unusual activity detected from this IP. Please try again after some time
Hi I have been recieving this error: Unusual activity detected from this IP. Please try again after some time Can someone please assist? Account is: admin@outstandingtalentau.com thank you Sam Childs
Unusual activity detected from this IP. Please try again after some time
hi I am receiving this error when trying to add users: Unusual activity detected from this IP. Please try again after some time Please assist in getting this issue resolved as soon as possible. Thanks
User accounts not working
Dear Zoho I received notification re: SPF and MX settings in May. I addressed this at the time and have tested details - they are all correct according to the checking tools you recommend. The notifications are still there. I raised a 'ticket' at the time and have received no reply. I have not been able to use email since nor can any of the other users for my domain (relay error). We have a big project coming up on June 21st and have been unable to do anything we need to - this is seriously hampering
Incoming emails has been blocked
Help, I have this message in my webmail, Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked. I try to unblock my account, but i get this message: You have reached the maximum self unblock limit within the past 24 hours. Please, I need my account working.
What happened to the sender's name when using the Compact view??
I just logged into Zoho Mail today and noticed the sender name is missing and replaced by a colored icon with initials. This is not good! I can't tell who sent any of the emails anymore.
Remove mail message icon
How do I remove that new message icon in the list of emails? It appeared there this morning.
Google image search for setting sender's icon
We now have two letter abbreviations for senders in Zoho Mail (like an icon), which is good. It'd be great to take it a step further and allow us to set the icons we want instead. Concrete example: I receive automated messages from my son's nursery with updates from the class. These emails are from "BH" now, which is OK, but I'd rather see the nursery's logo. Keep in mind I don't want to create a Contact, b/c these are from an automated email address. Ideally, I'd like to do a google image search
Delete old Templates?
Hi. I would like to know if there is some way to delete old email templates which I no longer need. I created a few which I was unhappy with, before I finally settled on a version I liked. If there is a way of deleting the old ones, I'd be keen to know what it is. Regards, Carl.
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello, Am trying to import my users via csv for my domain name beyondcredit.com.ng. I keep getting the message This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details. Kindly assist. Thank you
Incoming and Outgoing disabled
Kindly enabled incoming and outgoing for vic.kimondo@greignestates.com
This Operation has been restricted
Hi, I am having the same issue for the Domain Name: itlabs.tk Please rectify it soon. Thanks,
Email policy not working
Hi there, I'm trying to create an email policy which disables POP email. I've tried creating a 'New Access Restriction', turning off 'POP Access'. I would then go to all mail accounts and apply the policy to all users. However, when I click on an individual user, I can see that the settings have not been inherited by the policy. Can someone please explain what I might be doing wrong? Thanks so much in advance...
no puedo recibir y enviar correos
Buenas tardes estoy Presentando Problemas con mi Dominio, el cual es ampservicios.com.co cuando valido con godaddy veo que no me registra el CNAME y la dirección IP envio pantalla, que puedo hacer para validar esta información y volverla a ingresar ya que me urge por los correos que recibo.
Having to click on delete twice
This only started happening today, but when I'm reading an email and want to delete it, it used to go to trash immediately. Starting today, I'm having to click on the delete icon twice to get rid of it. I tried using the menu item instead, but it had the same behavior. Also, it happens on two different browsers. At work, I check my email on Chrome, while at home I use Opera. Has anybody else experienced this?
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed
I can send emails but not receive them. Below is the error I get. Attached is a screenshot of how my domain is configured. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. richa@goaskviva.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <richa@goaskviva.com> No Such User Here Sender verify failed Received:from mail.zoho.com
Inbox display - address label/square color
Sorry if I'm not explaining this well, but I'm not even sure how to describe my question. In the email Inbox display, between the subject line & the button to toggle read/unread status, there is a colored square box representing the sender's address. Funny that I never noticed it before today (maybe it was just added), but the colored boxes give a rather annoying, 'cartoonish' appearance to the Inbox. Is there a way to get rid of the colored boxes and just show the sender's address (or even just
Unable to sync carddav
Hi, I have two accounts on Zoho, one I can sync via carddav to various clients, the other, this one, I cannot. I've copied URLs, made the email ID change, replaced the credentials with the right ones and the service returns a 401. Is there something I have to do to enable carddav on this domain/account? Thanks Alan
Incoming mail header
How do I hide mail headers in incoming mail? Thanks.
Outgoing mail going to spam folder
Hi Please see the header below for the mail that lands in the spam folder. Delivered-To: rowan@romoro.co.za
Received: by 10.64.128.167 with SMTP id np7csp649797ieb;
Thu, 3 Nov 2016 05:25:17 -0700 (PDT)
X-Received: by 10.237.34.240 with SMTP id q45mr7271162qtc.136.1478175917352;
Thu, 03 Nov 2016 05:25:17 -0700 (PDT)
Return-Path: <rowan@crossfitalberton.co.za>
Received: from sender163-mail.zoho.com (sender163-mail.zoho.com. [74.201.84.163])
by mx.google.com with ESMTPS id l18si3997380qta.85.2016.11.03.05.25.16
New Coloured letters
Hi how can I remove your new color coded letter ID on each e mail? It is so, frustrating to see it and of not benefit at all. Please advise
Unusual activity detected from this IP
Dear Zoho, My new IT Admin did not notice about the policy of time span delete / create user so we got the notice and disable us to create user again. Pls hellp us for this. Rdrs,
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