Daily Mail Size Quota Exceeds Limit
Hi, one of our users got blocked with the message "Daily Mail Size Quota Exceeds Limit". What quota is this? Is this a storage limit, or sent/received e-mail size? And what is the limit? The user that got blocked is deboracri*****[at]pfjcorretora.com.br Thank you.
* This domain is already associated with this account "*****11".
my domain is urbanabioplus, i am unable to register it
SMTP problem
Today i have problem with SMTP SSL port in MS outlook, mails wait 5 minutes to get pass or mails wont be send the error code is: 0x80042109 domain is diem.si something is wrong with your smt, plese check: https://mxtoolbox.com/SuperTool.aspx?action=smtp%3azoho.smtp.eu&run=toolpage thanks for help
unable to connect to smtp.zoho.com:25 (Connection timed out)
unable to connect to smtp.zoho.com:25 (Connection timed out)
This user is not allowed to add in Zoho
I just subscribed to Zoho Email Service. Each time I try to add a user I get this message: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Please what is the issue?
Super Admin Name Unchanged after Editing
I changed the Super admin Name which got reflected on hovering at top right section but when email is sent, the email is received with old username and not the changed one.
Problems adding a domain
As the title says Im having a real issue adding a domain to my zoho email. I went through the process of signing up, adding my details, adding my domain and got to the verification stage. Ive done all the correct CNAME verification stuffs with my domain through squarespace. After following the instructions properly the verification button kept reporting that the website wasn't verified, but this process isn't instantaneous so I left it there to pick up today. Now today, i sign in to my zoho mail
sending out emails with info@mystore.com form
I have a shopify store and I want to be able to send emails to my customers with the form info@mysite.com. I have my Zoho mail set up with myname@mysite.com. How do i add other emails that I can receive and send out under the info@mysite.com email? Do I use alias's or groups or what? Thanks.
Zoho.com Standard email, emails sending but not receiving
I am able to send emails out, but not receive emails (checked thru OS X Mail IMAP and thru the mail.zoho.com web interface). No bounce backs have occurred yet.
Can't receive mail from some places
Hello! I've noticed that I can't receive emails from Shopify and some users but I can receive emails from the majority of places. I've double checked my MX records and they look good. I'm stumped as to why this might me. Any ideas? Thanks!
How to "teach" to Smartfilter to NOT add concrete emails to ZMNewsLetter ?
Hi, A 90% of the "normal" emails i receive are landing in ZMNewsLetter. And i don't know how to "teach" to ZohoMail to send them just to my Inbox. I tried to moved them manually from ZMNewsLetter to the inbox and thought that the SmartFilter is "learning" this way. But that doesn't seem to work. Is there any way to DEACTIVATE the smart filters? And if not, how can i fix the problem please? We are 4 new Zoho Mail users in my company and we like it very much, but this problem has to be resolved please.
Please Unblock my account
Please Unblock my account: olisa.egbunike@jamescubittfacilities.com
Error_Code 554 (Client Host Blocked)
Hi Dear, I have a problem to send emails to any users @caixa.gov.br. The Zoho show me: From: mailer-daemon@mail.zoho.com Sent: Wednesday, May 24, 2017 1:42 PM To: renan@correspondentecaixa.net Subject: Undelivered Mail Returned to Sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ANYUSER@caixa.gov.br INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable;
Getting a mail more than 1000 times in my mailbox
Hi, I have the problem that I'm getting for example from ebay or are friend an email over a 1000 times. It's the same e-mail with the same date and time but handled as a new email. I compared the email body and it is the same. Can anybody explain what is happening?
Delay in forwarding mail to another email address
I'm noticing severe email delays in my emails and they are inconsistent. Sometimes they range from 20 mins to an hr. I've I really appreciate the service you provides but if I can't find a solution. Can you please help and suggest a solution? Thank you.
forgot super admin password
Hi, I forgot super admin password for my org. Could you help me reset it. email id is admin<at>vamoshplaza<dot>co<dot>id Thanks
How to take messages from other email addresses.
SUBhow to take messages from other email addresses
zoho mail application for android
On my android phone, the Zoho Mail app isn't updating my inbox unless I manually update it, and I never get any notifications of new mail. I have push notifications enabled. Is there a problem with the push notifications? Thanks!
Zoho Mail: Android App "Zoho Mail" - Set default contacts to "device" ?
Zoho Mail: Android App "Zoho Mail" - Set default contacts to "device" ? Is it possible to have the Android app "Zoho Mail" automatically use the "device" contacts rather than the Zoho mail account contacts? If I type in a name in the"To" field I would like it to read my "device" contacts rather than the Zoho Mail contacts. As it is now, I have to select the contact icon, then select "device" then search on a contact, then select the contact, then add it to the "To" field. I would like it to do
Email not Work
Hello Zoho Team. My Email is not Work Its show me error. ( enable to send message;Reason:554 5.1.8 Email Outgoing Blocked.) please Fix this issue Soon. My Email id : manager@fastvisaimmigrationconsultants.com
Account is inactive
My account (phil_rose@zoho.com) which I pay for and have had for about 10 years) is suddenly inaccessible and reports 'account is inactive'. Can you please help as soon as possible as it is the email account I use? I cannot receive email there, obviously so I guess respond here?
Given emailId already exists.
It won't let me add a new Mail account and gives the error 'Given emailId already exists.' Given emailId already exists. Given emailId already exists.
zoho mail app
I have problems to view attached files in the zoho mail app for ios I can not see them. Display a message: try later
URGENT - please unblock my account
Hello, I downloaded the zoho admin app for my phone and have accidentally disabled my inbox! Neither the app nor the account admin page allow me to re-enable it. Please can you enable my account ASAP so that I can recieve my emails Many thanks Nick
Error message when opening attachments on Zoho mail app
Hey guys I'm getting this error message when trying to open PDFs etc on the Zoho mobile mail app - "Err. Looks like you'll have to retry in a while." Is anyone else having this problem/have a solution? Cheers!
Email held for Moderation, but it shouldn't be.
Hi, I have an organization restricted email list; alerts@example.com. The only email it gets is from another user on my account; noreply@example.com. The list has a single member; me (ryan.xxxxxx@example.com). For the last few days, some of the email to the list is held for moderation and some of it isn't. The reason claimed for moderation is: Sender does not belong to your organization. However, the mail is definitely originating from my noreply@example.com user. Any ideas? Ryan
I didin't get the bonus, showing as pending
I have refereed the two person, they have configured in zoho successfully, But now its showing as pending, find the attachment
Can't Create New Email Address
Hello! I am trying to create a new account in the Control Panel for the domain "hexa.gq", but it say's it can't create the email address. I am stuck at the setup screen. Can you please whitelist the domain "hexa.gq" so we can create a new account. You had to do this with "hexatech.gq" also and we are now adding this domain. Thank you! Austin Hexa https://hexa.gq
Urgent unblock my email
Hello I get this error ( Sender Address Blocked ) , my email "vip@chatiw.com"
Infinite Loop
When I am trying to verify my domain, I go straight to https://mail.zoho.com/cpanel/verify.do - but then it puts me into a loop and the page keeps refreshing, which prevents me from verifying my domain or getting into the control panel. Any way to resolve this?
Undelivered Mail Returned to Sender
My email to one recipient has been blocked as follows: ERROR_CODE :550, ERROR_CODE :mx5.tb.ukmail.iss.as9143.net bizsmtp Connection rejected. Your IP 135.84.80.237 is in RBL Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1495922992230169.83104677195604; Sat, 27 May 2017 15:09:52 -0700 (PDT) Message-ID:<15c4bf56463.101a9f6e65851.2363803582930788365@zoho.com> Date:Sat, 27 May 2017 23:09:52 +0100 From:Dave Palmer <dave.palmer3@zoho.com> User-Agent:Zoho Mail Can you advise?
Undelivered Mail
Cannot send mail, I get this error message ERROR_CODE :550, ERROR_CODE :mx8.tb.ukmail.iss.as9143.net bizsmtp Connection rejected. Your IP 135.84.80.237 is in RBL. Please see http://csi.cloudmark.com/reset-request/?ip=135.84.80.237
If I follow the link it says a request to reset the restriction has already been received, yet nothing changes. Two days now. Martin
Blocked users
Hi, dear support Team. It has problem with mail storage overlimit but everething is ok. When i'm traing to unblock :'Oops! Something went wrong. Try again later' Could you please help to unblock users bav(at)banisaenergy(dot)com and info(at)banisaenergy(dot)com ASAP. I sent email to support(at)zohomail(dot)com but thei no answer. Thanks in advance
Incoming and Outgoing disabled
Unfortunately users bav(at)banisaenergy(dot)com and info(at)banisaenergy(dot)com hits their quotas of 5gb and their Incoming and Outgoing was disabled. I have now cleared the accounts dow to less than 1GB However, I am unable to active incoming and outgoing email now. Please help urgently
Please, unblock users
Dear helpdesk guys, could you please unblock users bav(at)banisaenergy(dot)com and info(at)banisaenergy(dot)com It was the problem with mail storage I have now cleared the accounts. However, I am unable to active incoming and outgoing email now. Please help urgently
want super admin username and password for email surendra@raicareer.com
i forgot my user id and password of super admin for domain www.raicareer.com
Changing Name Shown on Email
Hi, Can anyone help me with this please? When I send an email I would like it to come up with my business name but it comes up with my name and surname Is there a way to change this? Thanks
Unable to send or receive mails
Hi. We are unable to send or receive any emails to our account. Our usernames are info@jobhuntz.in, ops@jobhuntz.in, bhumika@jobhuntz.in, nikhithajain@jobhuntz.in Please let us know the reason for the issue as soon as possible. We would like the problem to be resolved asap. Regards Nitin
Email forwarding not working.
I have setup a email address for my domain with square space info@skylineaerialnola.com and configured it to forward to my personal gmail address. The DKIM was confirmed but now I'm getting an error that the spf wasn't setup correctly. Also I did receive the confirmation email which I used to verify. However Im still not getting emails forwarded.
Inbox automatically got deleted
Hi Guys, My inbox got deleted automatically and is not showing any messages all other folders are intact, kindly help me out in this. Regards, Vinay
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