Please Help, I'm unable to create an email, and I need that email with urgency!
Good morning, my name is Javier, and I'm from Peru (South America); I was using your service, and its pretty awesome, but today I had a big problem. I have this domain: www.grupogalk.com And I'm the administrator of the domain; my email is: admin@grupogalk.com I'm able to create any email, we had 18 right now + the admin, but I need with urgency the email: arquitectura@grupogalk.com, I thought I create the email yesterday, and today, one of the members create a Facebook Ads Campaign with that email,
Unable to send e-mail
Hi, I am not able to send e-mail from my account: dipankar@primeinfoserv.com I am using gmail as interface. I got the below message: tatus: 5.4.6 Remote-MTA: dns; smtp.zoho.com (8.40.222.118, the relay for the domain.) Diagnostic-Code: smtp; 550 5.4.6 Mail rate exceeded limit. <a href=https://mail.zoho.com/UnblockMe target=_blank>Click here</a> to unblock Last-Attempt-Date: Fri, 07 Apr 2017 21:52:02 -0700 (PDT) Please let me know what to do and when the problem will resolve. Dipankar Mitra
Account Disabled
Hello Zoho, My mail/business account has been disabled over the last few days. I have tried to contact support and open a ticket but had no response. I can not send or receive emails. Please can someone help activate my account urgently. Chris
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked I am having this Error When ever Sending email. Please unblock my both account. travel.tips420@zoho.com fasttravel.deals@zoho.com
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
HI, PLEASE ASSIST. WAS TRYING TO SEND EMAILS TO SOMEONE, BUT LOST THEIR CARD, SO TRIED 4 DIFFERENT COMBOS. MANY THANKS info@geniusclub.co.uk
550 5.4.6 Mail rate exceeded limit
Having problems with this admin@sackforce.co.za account. Don't know why I have exceeded limit with less than 10 emails sent the whole day. Please can you check if there is some error with my account.
Sending automatic replies
In our mailbox we get feedback emails from our customers. We would like to send automated replies to our customers once the feedback is received. Is there a way to do that?
Problem receiving emails!
My email is sami@sultana.ps i can send emails from it successfully but when someone send an email to me they cant and receive this message Address not found Your message wasn't delivered to sami@sultana.ps because the domain sultana.ps couldn't be found. Check for typos or unnecessary spaces and try again.
Two domain names, two zoho accounts
I have two domain names and two different accounts. I would like to mirror all emails configured on one domain, onto the other. Including all IMAP folders created. Is this possible? Regards Norbert
False Notifications iOS Zoho Mail App
My Zoho mail app for iOS is sending a notification for the same deleted email every 1-5 minutes. I've logged out and logged back in, deleted and reinstalled the app and still the same problem. I've had the app for over a year and have had this problem occasionally, but never this bad. Please any tips for how to make it stop?! Thanks :)
This domain is already associated with this account
Hi Ther I am facing problem for registering with zoho mail. I tried but it said This domain is already associated with this account "e*****a@g***** it seems the previous domain owner already registered it to Zoho. Now I am the new owner, can you help me please. The domain is www.griyamedia.com
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
When I was sending out the email, I got the captioned message and was not able to send, what should I do? Thanks.
Have 4 Domain but Only One Have Business Email and Mail Hositing (This is Paid Zoho Mail)
Hi, I have added 4 domains but only one can used as email hosting and have email as admin@montbleusuites.com. The rest 3 dont have any email hosting and cant even produce business email as admin@.... Mine is paid Zoho Mail. Please help. I have been stuck for 5 days and email reply from Zoho always come out late and didnt help much. Thank you.
Email blocked
Hi, My email financeiro@amazzoniacontabilidade.com.br elianicostaneres@gmail.com Hello, My email account financeiro@amazzoniacontabilidade.com.br has been blocked. At the time payment invoices were sent to my customers and I did not know that ZOHO could block for such a reason. I ask for help and the unblocking so as not to disturb my service delivery. I appreciate your understanding.
Migration into same domain account
I'm trying to migrate e-mails between to users in the same domain. When I click in the Add button, I got an error message. Authentication details provided was rejected by Source server. Kindly provide valid username and password. I attached the server configuration and the account details.
Blocked Account
Hi, my email which got blocked sending out. how can I unblock it? dave.koo@freedy.com.hk
Outgoing mail disabled
Hi, In the control panel for this user dave.koo@freedy.com.hk When I try to click to unblock, it says "Operation permitted for paid users only". Can you unblock the account as soon as possible, and also let me know why the account was blocked so that we can avoid the same thing happening again in the future? Thanks.
Not recieving emails
Hi I hope someone can help?? I am not receiving emails, I have updated all MX as required and I am still not getting any, and every time I sign in I get notifications saying I need to update MX, SPF and DKIM I called go daddy yesterday and they said everything is set up correctly, so I am thinking the issue is with my zoho account. could someone please help as I am new to all this. many thanks in advance
zoho is blacklisted
You can find the blacklist entry here blacklist Please unblock your server!!! We pay a lot for this service. Dont expect your servers to be black listed. edit: 4 hours and its still blacklisted - unacceptable
Sender's Address Blocked
Greetings, I'm experiencing the following error in zoho mail: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Please help me to solve as I am unable to send messages currently, thank you.
Accessing Emoticons
When I'm in Inbox with a mail highlighted and a list of mails in the conversation listed in the right pane, at the very bottom right corner of the screen there is a smiley face which, if I click on it, displays a large choice of emoticons that is much more than the regular selection offered from the top tool bar. However, when I click reply to one of the mails, that smiley and that option disappear. Where can I find and access it while I'm replying to a mail. Thanks
Stop my user's being able to click on menu items I have disabled!
I want to stop my user's being able to click on menu items I have disabled in my admin portal thing. But even so, my users can get access to Zoho Social and click on the other things in the menu. Please help!!
Unable to send message
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
return address
Hi All, Just started Zoho mail for my business. I receive email sent to ken@mybusiness.com just fine, it's when I return mail that it isn't right. Returning mail shows ken lastname <ken@mybusiness.com> How can I just get ken@mybusiness.com Must be a simple thing to get this fixed? Thanks Ken
Cannot Receive Emails
Everything is set up checked SPF checked MXTOOLS everything shows correctly. I can send emails no problem. I can email myself and get the email in my inbox. But when I log into my gmail and email myself I am not getting any of those emails. Please advise
Envio de Correos
Cuantos correos se pueden enviar por dia?
553 Relaying disallowed
Message not delivered There was a problem delivering your message towitolddombrow@bodydry.co.uk. See the technical details below. The response was: 553 Relaying disallowed Hi, I've been trying to setup an email for a client - I can send email without a problem, but I get 553 relaying error when I try to send test email to that account. The domain is: bodydry.co.uk Can you help? Thanks, Marcin
Font and line breaks appear after copying text
Dear Zoho, I am copying text from various places (Word docs, Google docs, emails using Outlook 2016) and after the text is copied into an email (UTC-8 formatting), numerous line breaks and font changes occur. I have tried removing the formatting from the destination, which did not work. I also tried to change the destination text to the exact same format, font, size and everything to match the Zoho email. But this did not work either. It's quite frustrating because it makes emails look really unprofessional
Locked out of Zoho on some accounts
I have a number of email accounts held among 3 different hosting companies all accessed for many years in the one Zoho A/C. This morning I discovered all the email accounts on one hosting account would not work and they were marked as DISABLED in the settings of Zoho but clicking on this did not change to ENABLED. Receiving these error messages Could not connect to the mail server. Kindly check if the mail server name and port settings are correct. Unable to connect SMTP server:mail.irishshopper.com,
Zoho Directory Sync
I'm trying to set up Active Directory user and password synchronisation, and found this tool: https://www.zoho.com/mail/zdsync-tool.html But I can't find any documentation/support for it. I've installed it and it's picked up my AD domain, but I don't know what to enter for the URL in the Zoho connection dialog. Is this tool no longer supported? And if so, what's the best alternative for ongoing user/password sync with AD?
Cannot link account in Outlook
Iniciar sesión en el servidor de correo entrante (IMAP): Se ha interrumpido la conexión con el servidor. Si el problema persiste, póngase en contacto con el administrador del servidor o con el proveedor de acceso a Internet (ISP). Enviar mensaje de correo electrónico de prueba: No se puede enviar el mensaje. Compruebe la dirección de correo electrónico en las propiedades de la cuenta. El servidor respondió: 530 5.5.1 Authentication Required.
Email not sending from iPhone default mail app
My email id is setup on my macbook as well as iPhone. on mackbook it works fine and I am able to send / receive emails. But on iPhone I can receive the emails only, whenever I send an email it just get rejected and showing the following error message. I have attached the screen sot. I am using same email configuration both on my laptop and mobile phone. Any suggestion would be appreciated. The sender address has been rejected by the server.
Cannot receive emails
MX records are configured according to zoho's instructions. I receive the following error: Delivery to the following recipient failed permanently: brain@bmarcy.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain bmarcy.com by smtp.secureserver.net . [68.178.213.203]. The error that the other server returned was: 550 5.1.1 <brain@bmarcy.com > Recipient not found. <http://x.co/irbounce > ----- Original message
Mailbox delivery failure policy error
Deat , i need your help to email pedro@negociosintegradosperu.com Mailbox delivery failure policy error I need recover my e mail as soon as posible, Thanks
Status: 4.4.1 421 Downstream server error
Not receiving emails at sysadmin@goldendutyfree.com Please check, Regards
DOMAIN SETUP PROBLEM
Please, i cant continue with the domain setup, i already put the name of the admin email account but i cant continue to the other steps. Any one can help me?
Zoho Mail migration plan for my own domain, and HowTo questions
Hi, I'm looking into migrating our family email service which is currently hosted on my own server at my own domain using SME Server 8 (see: SME 8, a CentOS based distro). Is it correct that the free account can have up to 25 addresses? Can this free account use my own domain? I read about your IMAP import feature for importing our old emails. I'm guessing I would have to change my domain to point to your servers. As soon as I do that, our family email service will be down. Is there some way to setup
Incorrect MX record when using incoming gateway with external AntiSpam
Hi, I moved to a paid anti-spam solution as the spam started to increase quite a large. However now i am getting notifications that the MX records are incorrect. My domain MX is pointed to the anti-spam provider and incoming gateway in zoho has my anti-spam provider ip address. As the incoming gateway is populated, shouldn't the MX incorrect notification should be appearing? Thanks, Yalini
restart failed migration
Hi, on migration time, wrongly user changed in source login password. so migration status shows failed. migration 50% completed for that account. is there anyway to restart or resume that mail migration for the particular account? Mail account : Murugesan@srmilk.com
I need to delete a few emails
I need to delete a few emails, I get the message that the mail already exists. Guillermo (at) fideliusfilms (dot) com
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