Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Out main email account is blocked and we can't send any email!!! Help Please!!!
Unable to connect to smtp.zoho.eu
A couple of days ago, I tried to send an email using Mozilla Thunderbird. Receiving emails wasn't a problem, but the connection to the smtp.zoho.eu server couldn't be established. I read about this problem in the forum, unfortunately the zoho employees asked to send them an email at support@zoho.com. So, I did that aswell, including screenshots of configuration and a tracert. I didn't hear back from them since then. Is it usual that they don't reply/don't care?
Convert Zoho Emails to Tasks inside Zoho Mail
Hi guys, Is there any way within to convert an Zoho email to a Zoho task in Zoho Mail? I know its possible to convert an email to a task in Zoho Project but for some reason you aren't able to do this for tasks in within Zoho Mail itself. Any advice would be appreciated
Daily Mail Size Quota Exceeds Limit.
my account : marketing@kartikaabadi.com was blocked because reason daily mail size quota exceeds limit. how to procedure fix it?
Problems with Ñ in domain
Hello, we have a problem with the recognition of the domain in human language, to register the domain we use the machine language for the ñ, but when wanting to access or send mail from outside, the address of the domain is not reconciled in human language. Thing that happens in any other service external to Zoho. Example domain is decxxxxx.com in machine language is @ xn--decxxxxxxx-4db.com In different hostings and services we have no problems, can you tell us if we have to put any special settings?
Email is not being recived from a number or domains
Email from a number of domains is not being delivered. Including the one I`m currently consulting for.. 13:52:14.807 TX: <250 recipient ok <carrot@toplevelconsultancy.co.uk>>
13:52:14.807 RX: <DATA>
13:52:14.807 TX: <354 send the mail data, end with .>
13:52:14.807 Message data received.
This the same from the .gov email server and hotmail/outllook.com Regards Paul
how do i use a personal domain for free
I'm trying to create an email with personal domain (@myname.com) but when I try to mess with the settings I get a message saying something like the personal email hasn't been confirmed. How do I confirm or am I going about this completely the wrong way?
Unable to receive emails
I know this has been posted a lot but I can't seem to find my response. I can send emails and receive reply emails however I am unable to receive emails of any other kind. I have sent a number of test emails and have been unable to get them BUT if I first send an email from ZOHO and reply to that I am able to get that. Any ideas? Everything seems to be set up correctly between my domain manager and zoho. Any help muchly appreciated. Thank you
Imap issue with Office 365 Small Business Premium
In Outlook we have an associated IMAP account from Zoho. I consistently get two error messages. The first one locks up Outlook and will not let me doing anything. See the screen shot - IMAP1 below. After a while, the second message occurs - see IMAP 2 below. When this happens, not only is Outlook unavailable, but all other computer applications are interrupted essentially rendering my computer useless. These error messages can occur in rapid succession repeatedly. Very Very annoying. Charles
Incoming mail issue - amazon , godaddy
Hi , I have Domain zoltapp.com with godaddy and hosted our site on Amazon S3 (static page hosting). now problem is 1. When I update dns to s3 on godaddy , incomming mail stop working 2. and when I update mx to zoho on godaddy , my website stop working. Is there any steps to configure Zoho with godaddy (domain) , Amazon S3 (website) , zoho (mail)
Blocked Account
I tried to access my account and received this message: Account not Active For any support or queries, kindly contact support@zohomail.com
DKIM Also Failing
I'm still getting a failure notice when trying to verify DKIM. I have the TXT setup at OpenSRS. Can someone please check for me just to make sure I'm doing this correctly. Thanks in advance. Charlie
Group Creation Failed in zoho mail
Hi team, Have followed the instructions from this page: https://www.zoho.com/mail/help/adminconsole/public-groups.html When I fill out the form after clicking "Add Group" I get the error message "Group Creation Failed" Please advise - we need this ASAP.
how to set SPF Record
how to set spf record i set this record v=spf1 include:zoho.com ~all but it is not working
Cant change password - "Your current password is wrong" - not asked to enter current password
Hello Am trying to change password, but get this strange error message.
Import contacts, email from Outlook
Is there a program to import contacts from Outlook (2010 - NOT exchange) to Zoho mail? Is there a way to import email from Outlook (2010 - NOT Exchange) to Zoho mail. Relying on IMAP to synchronize won't work as this is for an extra POP3 account.
changing email address HELP!!!!
Newb that needs help please. I've been using zoho for my mail for quite some time. I have several emails but I (misspelled one ). It of course works just fine but I need to correct it so I don't appear to be that dumb. so I followed the instructions here https://help.zoho.com/portal/helpcenter/articles/how-to-change-the-primary-email-address-in-zoho-26-9-2015 It seems to work except it seems that you have to verify the new email before you can use it ....so I'm lost. I'm sure this is really simple
[mail@remote.domain] INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.1.0 <mail@zoho-hosted.domain>: Sender address rejected: User unknown in virtual alias table
[mail@remote.domain] INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.1.0 <mail@zoho-hosted.domain>: Sender address rejected: User unknown in virtual alias table I get this error msg when I try to send an email from zoho to a specific remote domain. From gmail/hotmail etc I'm able to send to this domain. Also from the zoho account i'm able to send email to other domains. What could be the problem? Thank you.
[gmail migration] "Unable to connect to your account. Please Click here for more info ."
Why I get this error? I tried using pop, same result. I already "allow less secure app" to connect in my Gmail settings, still no luck. Email support, no respond till now.
Imported calendar, meeting cancellation
Hello I tried going though the documentation but I was unable to find something. In my mail account, I have a calendar. In this calendar, I added a number of events from an ical file. The events have attendees. I sync the calendar to my phone via ActiveSync. How can I avoid sending out cancellations to the upto 20 people for each event if I delete an event? The events are from a common football club calendar and attendees are people who have signed up for e.g. training. However, I am not the organizer
dkim problem
I can not configure DKIM, I do everything as you say but when I do enable it always appears "verification failed"
SPF Record problem
Hello and thank you for your efforts!. There have been more than two days since SPF records have been configured correctly for my domain "presence.gr". This is the message i get: SPF record lookup and validation for: presence.gr SPF records are published in DNS as TXT records. The TXT records found for your domain are: v=spf1 include:zoho.com ~all Checking to see if there is a valid SPF record. Found v=spf1 record for presence.gr: v=spf1 include:zoho.com ~all evaluating... SPF record passed
problem inbox off
Your account dptescrita@contabilesfinge.com.br has been blocked due to security reasons. Block Type: Entrada de emails bloqueada. Motivo: Reason :Caixa postal desabilitada. A Busca de Emails também foi desabilitada por quaisquer contas POP ativas. Click here to read about our usage Policy.
Enable Inbox
I need pop-up to be enabled because I've already activated the email accounts that have been emailed. Account Block Information Your account xxxx@contabilesfinge.com.br has been blocked due to security reasons. Block Type: Entrada de emails bloqueada. Motivo: Reason :Caixa postal desabilitada. A Busca de Emails também foi desabilitada por quaisquer contas POP ativas.
SPF records not verified
SPF records added but still it is not verified inside control panel. dev@beemainfratech.com
Our mail account have been blocked again.
Our mail account have been blocked again. 1. One of our mail account have been blocked again. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts. Incoming can not be unblocked. Error message is "Operation permitted for paid user(s) only.". Our domain is "heatjacket.co.kr". 2. Do we have to contact you each time our account is blocked? Can we do it on our own? 3. We use free 25 account service(5GB/Account). Is that the reason to block accounts? We are
Turn Personal contact into Organization contact
Hi, I'm in contacts.zoho.com and I'm trying to turn a Personal Contact into an Organization Contact. I'm the Admin for the organization. Why am I having such a hard time trying to do this? I'm sure I had done it before but I just can't seem to find where. Any help? Thanks!
Restart sign up process
Hi, For domain www.propiedadesrurales.cl I signed up using a phone number 9*****15 but we never got the registration code. Now if I want to login either using the email or the phone number I am getting an error message saying "Please enter valid email / mobile". And if I try signing up it says "This domain is already associated with this account "*****15" " What can I do to try sending the code again ?
Customization Options for Zoho Mail
I am try to create Custom url for mail domain ,mY DNS provider is godday . when i try to add my mail domain on Goddady dns manager it says name is already exist , can i create Custom based url on Godday .is that possible
Accidentally removed all mail user permissions.
I was attempting to change what email was a super user in mail. Somehow I managed to remove all permissions from both the emails I currently have set up. As such I cant log into mail to fix it. Anyone have this happen before? or have any insight on how to fix it? I have tried calling support but it almost seems like there is no one to pick up the phone.
Correo bloqueado / Email blocked
El siguiente correo esta bloqueado para enviar y recibir correos: siau@multiasistir.com Somos una clínica medica, que atendemos pacientes, es urgente reactivar esta cuentas de correo. Muchas gracias ********************************************************************************************* The following email is blocked to send and receive emails: siau@multiasistir.com We are a medical clinic, that we attend patients, it is urgent to reactivate this mail accounts. Thank you very much
Email Migration Problem
Hello, I am facing issue with email migration from gmail to zoho. POP, IMAP are enabled in gmail account. Error is : Unable to connect to server when adding an account to migration Kindly request you to help me asap. Regards Ayush
Incoming disabled? Please help.
my sale@eastviewagency.com is "Incoming disabled" Please solve it. Jetsada S.
please unblock outgoing
Hello, We use this email for business communication. Even for paid customer, this get blocked on regular basis. Are you even capable of handling a small business with few 100 customers queries and replies. info@zainabchottani.com is block Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit. I don't know what the limit is and where i can see how many emails did i send out. My sent items shows 20.
Is it possible to hide originating IP from message header Received.
Hi, I've setup my server with sSMTP to send mail trough your smtp.zoho.com:587 with my account details. Mail gets delivered with no problem the only problem is that my header file looks like this: Delivered-To: myemail@gmail.com Received: by 10.58.200.3 with SMTP id jo3csp354740vec; Tue, 5 Aug 2014 20:12:59 -0700 (PDT) X-Received: by 10.68.104.66 with SMTP id gc2mr8620210pbb.17.1407294779515; Tue, 05 Aug 2014 20:12:59 -0700 (PDT) Return-Path: <podrska@myorganisation.com> Received: from sender1.zohomail.com
Mail from Gmail hosted domain does not get delivered to my zoho domain
Is there a way to track emails sended from Gmail hosted domain to my zoho mail domain, there are emails coming from two accounts at gmail (control.usuarios@fovissste.gob.mx, avisooriginacion2@fovissste.gob.mx) that never get delivered to my zoho domain (alradelsur.com), is there a way to show a possible error on Zoho side? Best Regards, Mario Mendez
domain setup - creating a new account/username
Does anyone know why when I try to set up a new account in domain setup, and I enter "support@mywebsite.com" I keep getting the message: Unable to Add Alias address ??
Outgoing emails blocked
Hi, we have outgoing email blocked a couple of days, and we sent the email to the support mail but without any reply. Could someone please help us out to get unblocked. Best regards, Gabriel
Recover Email Administration
Hi, I have been using domain accounts for a long time but now they are not working and I don't remember email administration. Can you help me? Regards,
can't send test email to my zoho account
I had a zoho free email account with a different domain and changed it to a new domain, but I can't send a test email to my zoho account. Eileen11111267143878
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