SuperAdmin account dissabled
Hello my SuperAdmin account is dissabled, on the control panel in user details the green light of status is off, this is causing that Im not receiving mails from certain domains. Thanks.
SuperAdmin account dissabled
Hello, i have a problem, my super admin account is dissabled, Im not receiving mails from some domains. In the control panel on user details tab the green light of status is off. I already add another MX record (The thirth one) a few days ago as I found in the forum but the problem is still going on. My domain is "docuprinter.net" and my super admin is "iboada" What can I do to solve this, any help with be great. Thanks for your help.
email forwarding disabled
Hello, I need some help to enable this. I tried to go into email forwarding setting and it said to contact my administrator. Can you please help me fix this asap as I really need my email for work. Thank you Dear Admin, The email forwarding configured in the Zoho Mail account kate@thesoniclab.com.au has been disabled for the account k8fromthesoniclab@gmail.com. Please feel free to reach us at support@zohomail.com for any further questions. Thanks, Zoho Mail Team P.S.: This is an auto-generated message.
Emails to Outlook/Hotmail going to junk mail
Hello. I migrated my email server to Zoho Mail and since I did it all emails we send to email addresses hosted by Outlook/Hotmail goes to junk mail. I had configured SPF and DKIM right from the start sot it's not the problem's cause. Could you guys please check what could be wrong? Best Regards; Felipe Amorim
Zoho SMTP Problem Open Journal System
Hi, I am running a OJS 3.0.1, I tried many time zoho mail on this system but failed while I run gmail, yandex and hotmail successfully please suggest the setting ; Use SMTP for sending mail instead of mail() smtp = On ; SMTP server settings smtp_server = "ssl://smtp.zoho.com" smtp_port = 465 ; Enable SMTP authentication ; Supported mechanisms: ssl, tls smtp_auth = LOGIN smtp_username = "info@actamedica.org" smtp_password = "PASS" ; Allow envelope sender to be specified ; (may not be possible with
Zoho SMTP Problem Open Journal System
Hi, I am running a OJS 3.0.1, I tried many time zoho mail on this system but failed while I run gmail, yandex and hotmail successfully please suggest the setting ; Use SMTP for sending mail instead of mail() smtp = On ; SMTP server settings smtp_server = "ssl://smtp.zoho.com" smtp_port = 465 ; Enable SMTP authentication ; Supported mechanisms: ssl, tls smtp_auth = LOGIN smtp_username = "info@actamedica.org" smtp_password = "PASS" ; Allow envelope sender to be specified ; (may not be possible with
Can receive email but not send in Windows mail
Hello I have just created an email account with you and am trying to set it up in Windows Mail. I am running Windows 7. I can receive but not send. This is the error message The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'belinda007@zoho.com'. Subject 'Testing back' Server Error: 530 Server Response: 530 5.5.1 Authentication Required. Server: 'smtp.zoho.com' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 465 Secure(SSL):
SPF validation error
Hello! I've attached a domain lesnov.me and created an SPF record at my DNS provider panel using the instruction https://www.zoho.com/mail/help/adminconsole/spf-configuration.html , but i still get the "SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery." error. Here's what dig tells about my DNS configuration, it seems pretty valid to me: $ dig lesnov.me txt ; <<>> DiG 9.10.3-P4-Ubuntu <<>> lesnov.me txt ;; global options: +cmd
zoho blacklist
Servers zoho blacklists :( Result mail-tester.com: You're listed in 3 blacklists Matches your server IP address (135.84.80.217) against 21 of the most common ipv4 blacklists. Listed in LASHBACK Listed in SORBS-DUHL Listed in SORBS-SPAM Does the problem disappear?
E-mail forwarding form ZOHO account to ZOHO account
A colleague of mine has auto-forwarded e-mails form his ZOHO account to my ZOHO account (using the filter). When I log into my account using his office laptop the e-mails indeed show as forwarded to my e-mail, but when I log using my PC they do not appear at all. Please help me, this is urgent, we use these ZOHO accounts for work purposes.
E-mail forwarding form ZOHO account to ZOHO account
A partner of mine has enabled auto-forwarding of his e-mails from his ZOHO account to my ZOHO account. I have verified the e-mail and while we can see that e-mails have indeed been forwarded from his e-mail to mine using a laptop on his work, I cannot see these forwarded e-mails (either as spam or not) on my PC and my computer at work. Please help me this is a professional matter to us.
Not able to add my existing domail
Whenevever I try to add my existing domain (thoyalil.com) for enabling soho mail I get error message telling that the operation is restricted. May I know how can I overcome this issue...
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :User wishes to be unknown to you. You are on dnsbl.sorbs.net (Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.217)
When I send mail from my Zoho mail account, i get a NDR message back containing the following: INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :User wishes to be unknown to you. You are on dnsbl.sorbs.net (Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.217) Seems that your server(s) are on the sorbs list for sending spam? Can you fix it?
Need help - Really urgent - Domain + Mail + Login problem
Hi, I also got an error. When i entered pin number, the windows reloaded unexpectedly. When trying to login back, said : This domain is already associated with this account "******" I have send a message to support. But maybe you can help quicker. (fiscalistes (dot) com)
[Help] Error for domain name already taken
Hi, we have tried to signup with our domain name and have not managed to complete the signup process with the SMS Code. The page has reloaded unexpectedly. So, can you help us recover and connect to it? Forgot password do not work. Thank you very much Gui
SPF configuration with Squarespace
Hi Zoho Mail Team, I try to set up the SPF configuration fpr my squarespace hosted website and followed all the steps in the instruction. After validating the SPF records with the tool you posted in the instructions I got the message: SPF record lookup and validation for: felixwehmeier.com SPF records are published in DNS as TXT records. The TXT records found for your domain are: v=spf1 include:zoho.eu ~all Checking to see if there is a valid SPF record. Found v=spf1 record for felixwehmeier.com:
can't receive emails
Hey, I just moved my wesbite to google cloud, and having problems with my zoho mail. I added the MX in the following way: 10 mx.zoho.com and then 20 mx2.zoho.com. Anyway, mxtoolbox.com doesn't recognize it, and i can't receive emails. There is no way to enter the priorities separately on the google cloud MX settings, so i understand that you have to enter the priority before the record. Is this right? what should i do? thanks
Cannot create email again after deleteing the user and email address
Hi, I've deleted a user hello@peterjohnlightfoot.com and I'm trying to re-use the address as an alias on admin@peterjohnlightfoot.com ... but it fails with the message that says "email id already exists". Is there a way to completely remove the old user, so that the address can be re-used? Thanks
Sent a campaign and result was awful!!!
I just sent a campaign, and my client sent me what they got, which was horrible. https://www.dropbox.com/s/s8xougb9idk5muw/Screenshot%202017-03-03%2012.52.05.png?dl=0 The Tests looked fine and the browser version is fine. What's the deal? Sam
can't receive emails - google cloud configuration
Hey, I just moved my wesbite to google cloud, and having problems with my zoho mail. I added the MX in the following way: 10 mx.zoho.com and then 20 mx2.zoho.com. Anyway, mxtoolbox.com doesn't recognize it, and i can't receive emails. There is no way to enter the priorities separately on the google cloud MX settings, so i understand that you have to enter the priority before the record. Is this right? what should i do? thanks
Unable to signup from my desktop computer...
Is it possible that ZOHO has blocked my computer for signing up new domains? Background: As a website developer and hosting company, I often recommend ZOHO to clients. In doing so, I often perform the signup process for them using their cell phone numbers for verification. I am no longer able to signup these clients. Can ZOHO help fix this issue?
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 IP address is listed as spam by Sorbs
Can you please help me fix this ASAP? I can't send some very important emails. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 IP address is listed as spam by Sorbs INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 IP address is listed as spam by Sorbs Received:from MEI601 (CPEf0f2490f3a53-CMf0f2490f3a50.cpe.net.cable.rogers.com
SPF configuration message
Hi, I have configured the following SPF entries in my Cloudflare account; v=spf1 include:zsend.net ~all (For Zoho Campaigns) v=spf1 include:zoho.com ~all (For Zoho Mail) However, I keep receiving a message that my SPF entries are not configured to match with Zoho. Can you please provide support on this issue? Thanks Fernando Gonzalez
SPF notification despite configuration
I have the domain zurbaranathens.gr with the email info@zurbaranathens.gr in zoho.eu. I have set a TXT record "v=spf1 include:zoho.eu ~all" but in my account there is still the notification to configure SPF.
No puedo acceder al contenido de los emails
No puedo ver el contenido de los emails que si tengo en mi bandeja de entrada. estoy usando google Chrome. No creo que sea el problema porque si me funciona en otros pcs Como puedo solucionarlo???? Gracias Un saludo
Can't verify domain
Hello Guys , I can't seem to verify my domain. I've added the CNAME to my domain site and yet it will not show verified on zoho. my domain is : www.engageology.com.au Going to zb14886036.engageology.com.au in the browser I am redirected to the Zoho login screen please advise. Eran
Can't add non-paid Email
Hi I tried to add an email account, i do have some spare free accounts, however i have one wich is paid. It says, Max user license limit reached. Please purchase/upgrade license to add more user(s) with mailboxes. I want to add another free email Can you help me? My domain is lycanfitness.mx Thanks
Ca't find edit template
I can't find the edit templates any where. Zoho says to go to setting then select "templates" but no templates shows in the settings options. Very frustrating. Now if I hit the settings gear icon it brings up emails, there is no way around it. This mail app is full to brim with bugs, really not worth the time wasted to try and get it to function.
Email ISSUE HELP PLEASE
Hi, my email ksammut@greenskipgroup.com has been blocked due to exceeding sending limit, i unblocked it from webmail couple of days ago but pop and smtp are still blocked. Can you unblock please???? Thanks
pop blocked
hi, my pop / smtp have been blocked can you unblock please?
Problem w/ IMAP
Messages not loading on iPhone, Outlook, etc. via IMAP
Pop
Hi, My email has been blocked as i went over the sending limit it seems, i have unblocked it from webmail and webmail is working but now pop / smtp on my outlook are blocked its not functioning, can you please unblock it ? Thanks Regards,
Unable to send mail to AOL and MSN/Hotmail email addresses
Starting today, I am getting an error message when sending emails. My tests indicate that sending to gmail and yahoo seems to works okay but sending to aol and msn/outlook is generating the error. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 04 Jan 2017 11:05:26 -0800 from<EMAIL ADDRESS REMOVED> ----- The following addresses had fatal errors ----- [Status: Error,
zoho mail: don't recieve mail
Hello, It's about 5 hours that zoho mail don't receive mail. I've made some tests, no one of emails I've sent from external address was recieved on mi Zoho Mail Inbox. There is any issue? Thanks
special characters
The dropdown menu at "insert" only includes TEMPLATE and SIGNATURE, but not SPECIAL CHARACTER. How can I insert Greek letters into a nessage?
@ mentions only for primary Inbox?
Is it not possible tag people in messages from subfolders??
SPF Verification Warning
Despite of the following configuration, I´m receiving the warning related to SPF validation: omadv.com.br TXT v=spf1 include:zoho.com ~all omadv.com.br TXT zoho-verification=zb14877261.zmverify.zoho.com zb14877261.omadv.com.br CNAME zmverify.zoho.com What´s wrong? Regards, Rogério Martes
Send Mail As Catch All
I have a catch-all set up so that I receive all mail to *@mydomain.com. Now, how do I respond with a custom email name? Do I have to set up a 'Add From Address' in 'Send Mail As' section of email settings for every account I want to send mail from? If I receive an 'catch-all' email to say sales@mydomain.com, I want to respond with my from-address as sales@mydomain.com Is it possible to set up a catch-all send-as to allow relaying of my primary account for any other account alias?
Unable to connect. Signup Error domain name
Hi, i'm unable to connect to our zoho mail. We have setuped a new domain and when it was time to enter the Code sent by sms, the page reloaded. So now, it seems that my domain name is linked to the good phone number, but unable to login, or to recover password. Need help on this quickly. Thanks
I don't receive SMS for confirmation
I'm trying to setup an account for my client. I don't receive notifiaction via SMS to +52 5534084787 for www.codecrentals.com. Any idea what else can i do?
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