I can't verify my MX records. It has been more than 48 hours.
My registrar is resellerclub. Please let me know if there is anything I need to do to expedite this process. Thanks.
When I am adding new user, it is showing in pending list. how to resolve this issue?
I have added a new user in the zoho account, however it is showing in the invitation list only with "Pending" Status. Kindly help
Cuenta bloqueada
Buen dia, Me ha sido bloqueada la cuenta ingenieria@falconaviacion.com.co, debido a que se lleno la bandeja de entrada. Como podria desbloquearla?
How can I cancel Zoho Mail subscription?
I no longer want to use Zoho Mail paid subscription, however I want to keep Zoho Books and Zoho CRM access/subscription I am using for my account. Can I downgrade Zoho Mail to free plan to completely cancel Mail, but keep CRM and Books unaltered?
Se borraron mis correos
buen día , marqué mis archivos de correo para archivar , pero ahora no los encuentro. Todos se borraron. mi correo es Necesito ayuda para recuperarlos.
How to recover gmail password on mac
You can recover your Gmail password by using the Mac operating system as you have recovered in the Microsoft operating system. Mac operating system is a virus free operating system which provides the strong security. So if you forgot the password and you want to recover your password to keep secure your account. You can follow the steps below. · First of all log in your Mac account on the Mac operating system · Go to application by finder option. · Then go in keychain access
How do I change Primary Email address?
I want to send emails directly from Zoho. I originally setup the account under my Gmail address. But I want to send emails from my business domain email address. When I try to edit my primary email address, however, I keep receiving the message: "Email ID already Exists" How do a change this???
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hi. I just want to request my domain to be registered with my domain "onpool.kr". But I cannot go further with this error message. "This Operation has been restricted. Please contact support-as@zohocorp.com for further details" When I searched about this message, that says the message appears when I have been considered as a abuser. Please give me a solution, if you can. Thanks.
No pop imap access. Signed up, will be cancelling!
Signed up to your free email service but its no good. Cannot access it via my mail client using IMAP/POP so its pretty useless. I may have taken a paid plan in future as my needs grow but due to this short signed restriction I will now be cancelling my account after 1 day! You do not make clear that this is not available and waste people's time in signing up.
Migration from Hosted Exchange Server
I am looking for documentation on how to migrate from a hosted version of Microsoft Exchange to Zoho Mail. The existing material is very good for non-hosted Exchange or local Outlook account but I have been unable to locate information to move from a hosted Exchange environment. This is complicated by not being able to have access to the Exchange Server (other than login credentials) and the lack of a local PST file (local Outlook uses OST files). I am to the point that all I need to do is migrate
zbcode
Where do I find my zbcode? Thanks
Zoho emails with domain name have been set up and were working but can not not be accessed
We have about 20 zoho email addresses for our domain name@thesharkstail.com and for some reason we can no longer read or access our emails. They were working before but we think someone has accessed either our godaddy domain account or our zoho account and changed something that is now stopping them from working.. When I try to set up access via a external client (Mac Mail or Gmail on my andriod phone) it does not read or see the zoho account,.
AA101:¡Vaya! Algo salió mal. Inténtelo de nuevo más tarde
No puedo crear una cuenta de correo con un dominio que anteriormente estaba registrada en Outlook (Office 365). Ya eliminé esta cuenta de correo de Outlook y cuando la busco dice que no existe, pero en el Panel de Control no me deja crear la cuenta de correo y me muestra el siguiente error Alguna sugerencia? Me urge solucionar esto ya que es un usuario para soporte de mi organización.
The alias email ID registered by the user does not belong to your organization.
The alias email ID registered by the user does not belong to your organization. I changed the alias for the user userXXX@esehospitalmatanza.gov.co and then it doesn't let me use that user. How I can recuperate the alias?
Exclusão de usuários e recuperação.
Bom dia! Foram excluídos acidentalmente alguns usuários e contas de e-mail e queria recuperá-los. vanessa.adm@totalitycorretora.com.br karine.oliveira@totalitycorretora.com.br tamires.florentino@totalitycorretora.com.br Aguardo uma resposta obrigado!
mail/contacts/calendar services are not enabled for your account.
Hello, I signed out of my Zoho mail app. When I tried to log back in I received a message saying, "mail/contacts/calendar services are not enabled for your account. please contact your admin to enable these services through the control panel". No settings were changed in the control panel since the app was installed. What do I do to get back into the mail app? Thanks!
I don't recieve the verificaton code
Hello, I'm trying to log in to my Zoho CRM account, and it asks me for the verification code for the two factor authentication. But the problem is that i don't ever recieve this code. Even if I try to log in on the mobile app. Does anyone know what i should do?
I can't create new user
Dears, Please advise the below message once i create new user Unusual activity detected from this IP. Please try again after some time. Brgds, Anwar S
Compromised ZOHO mail account
A mail account on Zoho has been compromised and used to send an attachment containing malware. The zoho login and session logs on the compromised accounts show no details. Can you see how the account has been compromised and if the spammer still has access via another route?
Unable to create more users
Hello, i already have 5 users. So when i tried to create one more, zoho alert me that i have to upgrade. So i pay for more 5 users. But i cant create, still with the same 5 users before. So i think that i have to pay + 5 users, so i will have 10. But i cant do that, because i dont have this option anymore, only to upgrade to other plan with the same 5 users. But i need more then 5
Admin account and password lost
Hello, I'm the new manager of the account CNA.org.pe and we have been using Zoho for a while. I want to rename an account and to create another new one but I can't do it because we don't know which account was associated for the Admin Control Panel nor the password. Sadly, there was hired person who did this in the past but we don't have the information nor a relationship with this person by now anymore. I can provide you with the accounts we are using now at this domain. Thank you.
Fetching emails sent from Gmail
Hello, I have configured pop-forwarding in Gmail and this works well for incoming emails. However, I'm not able to forward the outgoing emails from Gmail. I would like all the emails that I send from Gmail, to be filed under the respective contacts in Zoho. Appreciate any pointers on how this can be achieved. Thank you Jacqueline
Forgot admin/superuser id and password
Hi I have forgotten admin/superuser id and password for domain dusata.com. Please help to retrieve both.
Forced to upgrade all my accounts
Already sent this to Zoho Support, but I'm posting it here to see if there's anything I'm missing. Thing is I'm reaching the free plan limiit on 1 of my accounts, and I need to upgrade it. But the problem is that I'm forced to upgrade all my accounts, even though I don't need space for them. Why is this a thing and how can I fix it? Note: deleting mails is not an option, unless I can delete attachments without deleting the mails plain text as described in this topic
Cannot login to admin control pannel
Hi Support team, I'm really sorry on this case due to our team forgot to reset the two authentication before they change the mobile phone. Now we cannot login to admin control panel because system need 2 authen and we don't have backup code as well. Could you pls reset two authentication for admin of @kcvanit.com. Pls help us to resolve this problem. Thank you very very much
SPF Verfication
I keep getting this message adding TXT records in my domain using dns manager akhsoft.com when verify using zoho control panel showing this message. We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Can anyone help please?
User deleted data but still over 100%
One user on my domain went over 100% and despite deleting emails the Stats still shows > 100% and sending or receiving emails is disable. How long does it take to refresh the emails' Stats ?
Domain Already Exist (which is actually registered by myself)
i have created a new zoho account today, i verified with sms, and added the domain , verified domain too.. then i am noticing the email i used to register this account. info AT artdesign4dubai [dot] com , which is not available. because it is already registered by someone. then i checked with my office staff and find out that, one of the other guy registered it before(but he didn't verified the domain because he is not the owner of domain.). now i have access to the previously created zoho account,.
Migrate from Zoho
Is there any way to export all email and emails account to migrate from Zoho to another hosting? Can't find anything in support materials
Problem with e-mail contato@centroescolariachuelo.com.br
Trying to create the e-mail but is sending an invite. Can't find the e-mail on control panel and when i try to reset the password, sends an SMS to a number that i don't know How can i delete this email to create again? Thanks
Zoho Mail Payments
Greetings, I'd like to apologise in case this post doesn't suit in this section. I've bought mail accounts for users under this domain , and I'd like to know how to access the invoices made when I bought these mails. Thank you.
SPF Verification
adding TXT records in my domain using dns manager sadonyonet.site when verify using zoho control panel showing this message. We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Can anyone help please?
How I can recover my password by domain verification?
Hi, I have a domain hosted here with email service called africanlabelinc.ca. I forgot my password and not getting verification SMS on my number. Is there any possiblity of restoration of account by verifying the domain ownership? Like we do in GSuite. This is kinda urgent
Can`t confirm domain name
My domain can't confirm. CHNAME and TXT records dilled. Help mi please. Time works against me....
cuenta desabilitada
La Cuenta Tiene Desabilitado El Saliente De Correo Conta@Ryrferreterias.Com me pueden ayudar
Domain keys Authentication failed
Hi, I had generated new domain key for my domain. The newly generated key is not being verified. Error : DomainKeys are not enabled, as the text record validation has failed. Please try again. Domain www.groupmultitech.com Please help me with this issue. Best Regards, Shujaat Kargathra
I need to remove my domain name from Zoho and I need to delete all my email accounts but I lost the control of control panel email
I need to remove my domain name from Zoho and I need to delete all my email accounts but I lost the control of control panel email. I have the domain as www.hexagentech.com I have created the email as suresh.reddy@hexagentech.com on zoho Now I lost that email access 100%. Somebody intentionally did that I am unable to open that account anymore. Now I want to delete the emails associated with that domain completely and need to setup new email accounts. Please help me in this regard
CANT CHANGE PRIMARY NUMBER - SERVER ERROR OCCURED
Hi I cant seem to change the primary number. It keeps giving me a server error everytime i click the update button. Please advise.
My user is suspended but she deleted some mails
Hi, I can't unblock the account for brenda.villalobos@ritesamex.com in my Control Panel. She already deleted some mail. Can you help me? Thanks in advance!
Cannot retrieve super admin password
Hi , I am trying to login to my super admin account suhail@lattice.ae, but my password doesn't work. When I tried to reset the password , the reset link was sent to my secondary email, but couldn't find an email from zoho on that email address i. e suhail@lattad.com. Please help me to retrieve my super admin account password as it is very important for me to receive emails from my clients. Please send me the correction to ideas@lattice.ae which is one of the user account under my super admin account.
Next Page