This user is not allowed to add in Zoho.
I was trying to create an account for my domain - comiccon.asia.Creating a new account
Hi there, When I first set-up the domain aceteammc.com, i'm able to create email addresses. But this time round, upon accessing, I couldn't see any control panel that would allow me to create email address. May I know how should I go about creating email address then?This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Good day, i get the following error when i try to add my domain in the control panel. This Operation has been restricted. Please contact support-as@zohocorp.com for further detailsAccess denied from this IP address
Access denied from this IP address Hi, i changed some things on my my account sale@yeu18.com, and now I am trying to access it and I can't because apparently I have a wrong IP address, please help me out with this! i can´t access. sale@yeu18.com Thank youCant create mailbox for new user
Hi I cant create new mailbox for new user im getting this error "Given emailId already exists" but the email id is not in my list thanks. Please help i need this accounts today. its for this ff: email ID christinjoy@techquora.ph elshaasuncion@techquora.ph ThanksZoho Mail Referral Bonus
Getting Mail Referral Bonus is such a pain in Zoho. i have done everything instructed, however the credit is not yet given. may domain name is teerkaman.com and referral code is 2XwQebKJAccount blocked from sending mail
One of my two accounts: has been blocked from sending mail. In the Control Panel I get the message "Operation permitted for paid user(s) only" Can you, please, unblock it. Is there a way to prevent this from happening in the future? NachmanGroup Creation Failed
Hello, I have followed the instructions from this page: https://www.zoho.com/mail/help/adminconsole/public-groups.html When I fill out the form after clicking "Add Group" I get the error message "Group Creation Failed" Please advise - we need this ASAP. I have attached a screenshot. Please note we have tried this with and without a description, with more members and less. Nothing seems to work. Thanks.Domain Already Exists
i want to use zohomail service of my domain mulbridge.com but when i try to add this domain to my account error appear in red box said already exist which means previous owner of this domain was using zohomail for his email purposes. for that issue i contact zoho support they reply me with this.. Greetings from Zoho Mail, We request you point the CNAME code as Zb11111111 code for the domain mulbridge.com in your DNS Manager Page for verification purpose. After pointing the CNAME, we can help youSPF
Hello, Please, I need your help regarding SPF checking, when I try to check my SPF, a window appears like this: " We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again". I waited more than 36 hours and always the same message that appears, that I have to wait. Please, I would like to know the cause. Thank you very much.Storage / Mail Quota error?
Bom dia, Recebi um mail dando nota de que estava a atingir o limite da minha capacidade da minha conta de mail (jorge.sobreira@esferaimobiliaria.pt) Apesar de já a ter limpo e de ter visto que tem neste momento cerca de 146 MB, no painel de administrador, continua a dizer que tenho cerca de 65% de utilização. Porquê?! Obrigado.sending email blocked and no response from support
Any ideas how to resolve this issue. My email must have been hacked and sent 4 spam emails. We that issue right away however my outgoing mail has been blocked by zoho. We tried contacting support and got no response. I use this email for business and can't communicate with customers. Any suggestions on how to get a response? Thanks! JasonSPF records
Hello I have already configured the SPF records and can ,t validate in the zoho mail cpanel. I took the test at http://www.kitterman.com/spf/validate.html? And it's all right. Our domain is mhglobal.com.br Can anyone help?550 Please turn on SMTP Authentication in your mail client.
550 Please turn on SMTP Authentication in your mail client. mail-vk0-f43.google.com [209.85.213.43]:54246 is not permitted to relay through this server without authentication. Please help.email ID already exists
Hello, I can not create two mailboxes, I've tried everything! Already excludes and includes again, I already entered the personal profile, I already entered with the number of the cell phone, I redefined, but nothing works. There are two users tamara at linksearch dot com dot br and lilian dot pereira at linksearch dot com dot br Please help me.ZohoMail migration to Google / Gmail
Gentlemen, where can we find documentation for the migration from Zohomail to Google? Your server problems are not acceptable for a company like ours. We actually thought that it would be impossible that a company like yours would have a total system failure for email. But today we even witness a TOTAL fail?! https://mail.zoho.com/zm/ We'll be right back! Our service is temporarily unavailable. We are currently working to restore it. Please try again later."Unable to add Alias Address" error on a Group
Hi Zoho, I am attempting to add an alias to a Group in my domain account. However, every time I attempt to do so, I get the error message "Unable to add Alias Address." I am attempting to add "paypal@" as an alias to the payments@ email address. The error occurs no matter what alias I attempt to add. I just attempted to add "foobar" and got the same error. Thank youCan't reset password as it's sending to same email address
Hello I recently signed up using google to sign in. I am currently using the domain 1upradio.co.uk. The admin account is hayden@1upradio.co.uk. I removed the google account as a way to sign in and now I can't sign in at all, because there isn't a password, and I can't reset the password. What do I do? I can verify I own the account using a CNAME record or use another account that I do have access to (liam@1upradio.co.uk) Thanks!Recuperação de Senha
Olá! Não consigo recuperar a senha de super admin para a conta comercial@gpcad.com.br Quando tentar resetar o sistema impede pois a conta está hospedada no proprio zoho mail. Já enviei email para o suporte como solicitado e não obtive nenhuma resposta.Release domain
I would like to release my domain estumundo.co as I wasn't able to fill the access code you sent me by that time. Is that possible?Exporting zoho mail from another zoho old account
I want to change from my hosting provider, but i want to keep using the zoho mail with all the data and contacts in the old account and hosting, how can i keep using all the data witout losing any information when i changed from one hosting to another. and also the new developer told me that the DNS and the config in the cpanel have to change, so i may loose some data if i dont do this properly.Specific username is not being added
Hello, I can't add a specific user Dharshan@nest.ae Every time I add him he appears in the Invitations List, even though I receive a message that the user is added successfully. All other users where added without problems except this one! Can you please check our profile and help? Regards, AhmedUnable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hi, One of my customers can't send emails anymore (Reason:554 5.1.8 Email Outgoing Blocked.) I tried to reactivate outgoing email from the Control Panel, without success (see attached image). Can you please reactivate outgoing email?Habilitar Correo
Por favor habilitar Correo electrónico predeterminado: pcontreras@fivenetworks.com.pe Saliente deshabilitado Entrante deshabilitadoApparent error with SPF and MX records
I can't receive emails on any of the email ids created for the domain attached to my Zoho Mail. I've made all the necessary configurations as per the documentation on the site, but it still shows errors for MX Records and SPF Records. The domain is srmmun.in and I can't receive emails on all the email ids made for it.Cannot verify DKIM
I keep getting this error message: " We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins for the changes to propagate and try again." It has been over an hour. WEnt to https://mxtoolbox.com/ and search the txt and it was there for /zoho._domainkey.synergystrength.org/. Is there a reason it is not verifying? Nit sure if I am posting in the right form.Any help would be great thank youThis user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi Zoho Support, When I add email user to my domain soluzytech.com, I got this error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Please fix it . My domain is @soluzytech.com Thanks, SumitAdding user send to invitation list
Hi, I would like to create contact@proiectdrafting.com but when I add the user, it always goes to invitation list. So how do I create that user with contact@proiectdrafting.com? I already search the forum and find the catch all method, but it seems it doesn't work. I would very pleased if you can resolve my problem. Thank you.How to add user going in invitation
I have this problem adding contato @ sicove dot com dot br What can I do to resolve this?Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
Dear Cynthia, I have recently deleted many of my mails, yet i happened to get the mailbox storage problems Kindly unblock my account soon as my work is disturbed. ideas@lattice.aeBlock when i create domains - Unusual activity detected from this IP. Please try again after some time.
Can you check please?"group" doesn't seem to be responding as I'm expecting
Hi, I'm trying to figure out why the group setting isn't working. Here is what I have setup for the group: I have 2 users setup - andy@ and steve@ The groups email is hello@ . I sent a test email from my gmail to hello@ . The email comes in fine to both the andy@ and steve@ emails. I reply, and both my @gmail account gets the reply (as expected), and steve@ also gets it. steve@ then replies, and my @gmail gets the reply, but I don't on andy@. It seems that steve is getting all the back and forthChanged domain, alias won’t setup
Hello, I changed my domain from techgarage(dot) gq to techgaragenc(dot) com, and so I deleted the dot gq domain, and added the dot com domain. I got it verified, and got to the add a alias step, I typed in admin@techgaragenc.com, and it said unable to alias address. What should I do? Please respond ASAP, as we are a busy company!Please help us about create new email
Dear Team - Please help us about issue Unusual activity detected from this IP. Please try again after some time. We don't create new email accountSpam Mail
Hi How do I get a mail to stop going to spam? I have tried to put it on the white list but it still keeps on going to spam. waht else do I need to do? Please helpCan't add a USER
hi i am unable to add a user. i have added four users but whenever i try to add kiran.yadav@jeewanpublicschool.org, it says that the user is already invited. but whenever i go to to the list of invitations, it shows the said user as PENDING invitation. i deleted the invitation and tried numerous times but could not succeed. Moreover, i am using cPanel server. My control panel is prompting me to configure the SPF and DKIM but i do not know the process as it is not elaborated for cPanel online. kindlyPlease unblock
Hi there, My email account was hacked , and someone managed to send some spam before it was blocked. I have taken the following steps: - changed password - enable dkim - enable 2 factor auth spf is already active. Can you please re-enable sending email again? Best Regards Ross LamontMX.ZOHO.EU or MX.ZOHO.COM
What is the correct MX record for ZOHO? MX.ZOHO.COM or MX.ZOHO.EU? I previously had MX.ZOHO.COM configured (MX, MX2, MX3) and it worked without problems. I tried unsuccessfully to configure SPF (TXT record v=spf1 include:zoho.eu ~all). I've noticed that now ZOHO Help mentions *.EU records so I reconfigured my MX records to MX/MX2/MX3.ZOHO.EU. Within minutes I was not able to send anything - emails returning with "INVALID_ADDRESS, ERROR_CODE :553, ERROR_CODE :Relaying disallowed". I reconfigured backPlease help us about create account
Dear - We don't have check create account, report below: Tks alot Unusual activity detected from this IP. Please try again after some time Tks alot P/s: this problem about 30 minutesUX fails on registration with email activation
I try to register my business, but your User Experience fails, because you sent email activation to my customer@customdomain.com WTF???? I try to create emails accounts with your service using my custom domain... My domain is new and i don't have email service LOL! I can't complete activation steps I can't access into Control Panel Where sent email activation???? Please gift me a Gosthbuster for your User Experience.Next Page
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... iUnable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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