Error: External Members are Restricted When tryin to add new Member
I tryin to add new member on email Group, but when tryin to add new external member it result in error: External Members are Restricted How can I fixed these error? An screenshot attachedZoho Mail SAML with Azure Active Directory
I've tried setting up SAML with Zoho Active Directory, and keep receiving an error message. I've tried setting it up both via the article posted by Zoho and by the article posted by Azure. I simply can't get it to work. PLEASE HELP! Keep getting an error that says "Oops! Something went wrong. Try again later." Both the error screenshot and certificate are attached.I restored the expired domain but zoho mail still not working.
My domain was expired and now I've restored it. I am able to send emails but am not able to receive it. Need help.Payment Issue
Hello, My Zoho Mail Email Id : info@madhya.agency We try upgrade my info@madhya.agency mail to Basic Plan and also we done payment process but we get error "Please try again somthing is wrong". I try this process two time and both time I pay full amountHow do I send from the other domain?
Greetings, My client upgraded from Mail free to Mail Lite because the first feature listed is "Email hosting for multiple domains". I have now added a second domain. I tried to add a user on the new domain, but I got an error message saying "License limitDomain Issues
I have been unable to access my domain in the console to manage it. I need assistance as soon as possible. I need to access it to connect to website. Thank youWhere can i get zoho code
may i request zoho code for my shopify account.Remove Mail Hosting and proceed for domain deletion
Hello we want to remove jcsintl.org from domain. Please help to resolve this issue. Now we have 2 domains.Cannot delete domain - want to add another domain instead
Hi, I'm trying to delete the domain I have set up earlier to replace it with a new domain. When I click the x to remove it I get a message saying "Remove Mail Hosting and proceed for domain deletion" which is what I want, but nothing happens. PleaseDomain Mapping
Hi all, I've just created a website using google sites however i have a hard time mapping my domain, I've entered all the values correctly howvwer it keeps saying it cannot be duplicated, please adviseHow to sign out from all devices?
As a super admin how can i sign a user out of every device?I have no idea why I cant add more user, the system said Unusual activity detected from this IP. Please try again after some time.
Please check my account, I bought 18 user but only add 12 to use. The system said Unusual activity detected from this IP. Please try again after some time. Please unblock my account :( I need it as soon as possible550-5.1.1 The email account that you tried to reach does not exist
Hi, I made sure my domain, SPF, MX records, and DKIM are all verified. I've entered the information correctly in cPanel and Email Routing is set to Remote Mail Exchanger. I am able to send, but unable to receive emails. When I sent a test reply to it, I get the following error: The response was: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUserFailure Reason - DOMAIN_NOT_RESOLVED
Hi, we are unable to send messages to docs@radiantsexports.in and any this domain's email account from any account rajesh@aigclogistics.com or info@aigclogistics.com but we are receiving all that accounts emails. Troubleshooting > Retry Mail > Mail Header is pasted below for your reference. Please check and suggest. DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1500100632; s=zoho; d=aigclogistics.com; i=rajesh@aigclogistics.com; h=From:To:Subject:Date:Message-ID:MIME-Version:Content-Type; l=490242;ATTN: Urgent
Why am I having this issue? Domain limit is reached.To add more domain, please contact support@zohomail.com ????? And I already email multiple time and no reply. Is that how you operate with your customer on here? I've been trying to work on a projectRecover deleted account emails
Hello, I deleted an user account by mistake. I have since recreated the username, but all the emails are gone. I need to recover these emails (either in the new account I created or as an archive of some sorts?). Most of the emails contains important information and upcoming events for our business. How can I do that? Is this a paid service? Please contact me. The email in question is vanessa at vanessacocomakeup dot comUnable to see my email groups
I created 3 groups for 3 domains, as an example:, mail@example1.com, mail@example2.com, mail@example3.com Used as distribution lists to redirect incoming mail to that domain to all users in each group. It functions as it should, but since changing theSPF & Siteground
Hi Guys! Quick question, My host is Siteground and I've been trying to add an Spf & DKIM there - the DKIM has added and validated but the SPF still shows an error on my Zoho dashboard. One thing I noticed is that where you recommend inputing ''@" on Siteground the name field doesn't allow you just to enter "@" so I currently have "connectz.digital." Anyone got any idea of what might be going wrong? Kind Regards, NForgot my admin email address
Hi Zoho, I forgot the admin email of abyt.org domain. I tried some of my my email addresses but there was no chance. Is it possible to share abyt.org domain admin email address?suspend/deactivate email
Is it possible to suspend/inactivate an email address? I do not want to delete the email address in case I wish to use it in the future, also I do not want to affect my ability to log-in Zoho in case I wish to use Zoho services in the future.unblock account
Dear Friends, Good day, My account OPERACIONESCOLOMBIA@ADUANTIR.COM was blocked because the mailbox storage size exceeded the allocated storage. According email send by us once the user has feed up at least 5% space (I did it) or has been allocated additionalCannot create alias, getting AS101
Hello, I'm trying to create a new alias for an account on my domain canas.com.ar, but when I try to create a new one I get some AS101 error message. How can i Fix this?How can Admin view employees mail?
Please as an admin can I view employees mail to check violations and provide adequate IT audit report.Incoming Mail Disabled
Hi, I'm having difficulty with a couple of Zoho mail accounts, having disabled a couple of email accounts, I am unable to re-enable the Incoming mail service - the following message appears "Operation permitted for paid user(s) only." The email accounts in question are: info[at]harlequinstageschool.co.uk and annika[at]harlequinstageschool.co.uk Any help on getting these re-enabled would be greatly appreciated. Many thanks-External Members are Restricted
Hi, I cannot add external members to a group. I disabled Streams and I know it takes a while because I'm on a free plan but it's getting long and I absolutely need it now to be able to run my business. This also doesn't work with Zoho email addresses.What is the exact size for profile picture?
I am trying to upload profile picture for my zoho mail account. But, can not crop properly. Please tell me the dimensions for the image.Mailbox Alias can not create; Alias Email Id already exists
i can not create mailbox alias with error "Alias Email Id already exists". but on user details, has no relasi@setaukita.com. it doesn't exists yet.. but why can not create "relasi@setaukita.com"?Setting up SPK/DKIM through Google Domains
Hello, I tried setting up SPK/DKIM for my Google domains, but the TXT records I entered in from my MarketingHub settings were rejected as invalid.. What else can I do to get this set up? Is there a special process for Google Domains specifically? ThanksDKIM not getting verified for Google domains
I have add TXT record for boticly.org as Zoho suggested me, but even after 24 Hours my DKIM is not getting verified while in my DNS I have the values there, they are absolutely correct and there is no mistake in it. Please help me configure my DKIM forMy Zoho says my MX records aren’t configured but they are
This is annoying because the email. I’m suppose to recieve ar not going through.Oops! An error occurred.
i trying to backup some of my files because i already blocked, i export the files and it happen.Is there a way to hide an created email address from contact?
The current user can see all the created email address in zoho from Contacts/My Organization contacts My question is, is there a way to hide some particular email address, like sercetly_hired_agent@domain.com from this contact list? So the employee does not know that this secret agent's email address unless they received mail from them. Thanks! AndrewGoogle Search Console
Hello, I purchased my domain through Zohomail and now I am trying to verify my domain for Google Console however, I need the godaddy log in details for my domain which I do not have as I purchased my domain through zoho. How do I get around this please?Action Restricted. Please contact your administrator.
Receiving this error message when trying to have email automatically forwarded to my gmail email that I use to login to the zoho account. What should I do?Seeing multiple Zoho Accounts in one mailbox
I have taken free email plan from Zoho and created 2 mail accounts in control panel. I want to see both the mail accounts in single Zoho mailbox to avoid logging out and logging in. In settings I see the option to add POP3 account but not Zoho account.SPF configuration failed
Zoho toolkit shows SPF record but when I tried to verify Zoho Mail Admin Console it showed SPF verification failed. What is the reason behind this? Can you please help me to get rid of this problem? I've facing another problem with setting the MX priorityZoho Mail Subscription Downgrading Failed
Dear Zoho Team, Please help. We need to downgrade our Mail Lite Plan from 13 users to 11 users (number of user to reduce = 2 users). However, whenever we click the "Downgrade" button to continue the process, it always directs to this: which indicates that the downgrading process failed. Please help us to complete the process or guide us if there's something wrong that we can resolve immediately. Thank you.DKIM Selector - where to find it?
Hi, We're just new to using Zoho email in tandem with Shopify. We used zoho mail so we can have custom domain email which looks nicer and fancier. My concern is where can I find my DKIM selector? Is it the shops.shopify.com? Any comments or answers are appreciated. Thanks!Operation permitted for paid user(s) only.
khale@tananplastic.com It has outgoing mail is disabled. When I try and enable them "Operation permitted for paid user(s) only" , message Appear. can you please help!! Thank you so much.This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi Team, when I,m trying to create a email account (imagixmidia.com.br) it's showing this error >> This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me thanksNext Page
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... iUnable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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