HELP
Hi I am unable to send or receive emails. When I try to send I get Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please help
Email id
Hi I have 20 email id's configured with domain www.srijanpharmasearch.com Our emails gets bounce / delay on daily basis . Some mail id blocked in every morning. We are not sending bulk mails. This is seriously getting hurt on daily basis as admin. Please help . Roshan Narkhede
sba@kuarix.com is Blocked
Hi, I can not again send/receive email, from sba@kuarix.com Please could you fix it as soon as you can ?¿ Many thanks
Unusual sending activity detected. Please try after sometime
Dear friends, One of the users in my account (pagamentos@zappycar.com.br) is returning an error when trying to send emails. Only this user returns the following error: "Unusual sending activity detected. Please try after sometime" Could you help me?
Email to Yahoo being delayed 4 to 12 hours
While experimenting with setting up hosted email with Zoho, so that several owned domains will have email sent to/from my Zoho account, I experienced the following: Emails sent from my Zoho account (under various aliases) to my Yahoo email acct are experiencing defer/delays at Yahoo from 4 to 12 hours. The first 3 or 4 emails sent to the Yahoo account are received quickly, but thereafter, the defer/delay occurs. Each deferred/delayed email eventually is delivered to Yahoo, and my Zoho account receives
Cuenta bloqueda
Estimados por favor si me pueden ayudar mi cuenta fue blockeada mi correo es info@ushippingcargo.com agradecere su ayuda. saludos Rafael
Disable two factor authentication
I can't access admin@lara.click because I lost my backup codes, and the phone number registered on two factor authentication doesn't exist anymore.
Problem with email connections
Hi, I have this 2 messages since longtime in my inbox of notifications: **SPF entries in your domains DNS are not configured to match with ZohoPlease configure SPF to ensure better email delivery **DKIM entries in your domains DNS are not configured to match with ZohoPlease configure DKIM to ensure better email delivery If i try to cofigure the SPK when i´m triying to verify it i have this message: "We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please
INCOMING MAIL IS NOT WORKING
Hello Zoho Team, Incoming mail from my account info@jaimepulido.com does not work for at least two days. I am having many problems with customers who are complaining about the mail problem. Please, I need a solution as soon as possible. Thank you very much, Greetings, James
Please Help me
To. Zoho team I can't get and receive email. please help me because my business have many message everyday. my email for check : support@insureexpert.co.th Thanks Orapan
Incomming and outgoing mail are blocked
Dear, My account exceeded the 5GB storage limit, that's why my incoming and outgoing mail got blocked. I have deleted a lot of old mails to make sure there is more room but I can't activate incoming and outgoing mail again. Can you help me? Thanks!
Unlock account
Hello Please unlock account: m.dzierzak@transservice.pl B.R. Christopher
Emails not sending out. All mails sent out marked as "Host not reachable"
Hi, So currently all of our emails sent out using zoho in browser are marked as in retry queue, with error details as "host not reachable". Of course this is not true - they are reachable, it is just that probably Zoho can not reach them. So when Zoho will be able to send out emails? It's a Black Friday make it working!!!
Can receive email, but can't sent any.
hello, Can receive email, but can't send any. also the mails i send, are not appearing in sent mails folder.
Not receiving mails
Hi I have configured the MX entries and checked the same by third paty app too bu still all the mails are bouncing back and am not receiving any business mail into zoho mail. Kindly help. Cheers!
Unresponsive zoho team
Can anyone reply to this?
Mai Not Showing Sent Messages
Hey Guys, My Mails are going through but I cannot access them on my sent folder. Please help.
Outgoing mail not send
Outgoing mail not send
iPhone- sending failed: sender address rejected by server
Hello, I am unable to send emails from my iPhone. I get the following error message the sender address "k.perkins@zoho.com" was rejected by the server. I am able however to send emails from my laptop. can you tell me why this is happening?
Mail Recipient count exceeds limit [Recipients=137]
Hello, I need my e-mail unblocked as soon as possible. Unable to send any e-mails and I need access for our small business. Thanks in advance.
Unkown contacts keep appearing
I keep getting unknown contacts with no email address keep appearing when I address an email. Has my account been compromised?
Outgoing mail blocked and strange storage behaviour
Hi, One of our users got blocked from sending email because of Reason for the block: Daily Mail Size Quota Exceeds Limit However, we have only been using the service normally as usual. When we checked our mail box size, all of them are in strange number like -154260800% of 0MB The email with issue is ci@omediamacau.com Please advice. Thanks, Michael
archive email - .pst replacement
I have a strategic question. If we were to transfer to Zoho Business, how would the archiving of emails work? right now we have a 250 mb limit on the MS Exchange for email, but we are also required by law to save all of our emails. To archive them, we drag them off the Exchange server into .pst files in Outlook. Currently I have about 3 GB of archived emails and that number grows every day. Do you have a plan for allowing users to archive emails? Is it possible to create a .pst file type system that
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Since 2 days, facing the above error while creating mail accounts for 'dataturks.com'. Please help team.
Not receiving emails
Hello, we are not receiving any emails sent to @Kmedika.com. From my understanding the MX records are updated. attached pic Thank you Dinesh
Recover deleted emails
Can you help me please to recover deleted emails from my accounts: office@aquabianca.com and info@aquabianca.com Best regards, Kristina
Mail too slow
I just set up my zoho mail, sent a few test mails and they are taking too long to both receive and send...
problem while sending email
Dear Zoho! Pls check account eckart@uncle-bills.vn sent to domain ubl.vn, any account in domain ubl.vn not receive email thank you!
Regards, i have question about super user and mail backup
When I backup an email account, the system does it well, but sends an email notifying the owner of the email account. the system may not notify the user, or personalize the message
Admin account inactive
i am not able to login into my admin email which is admin@irgibafrica.com for no reason my account is shown inactive. I am able to login with the rest of the email within the organization but only the admin login is inactive
ERROR CODE 550, 521, and 554
I am getting mail bounced with these error codes when I send from my iphone or ipad. They don't bounce when I send it from web mail. This started recently when I switched to using m.sync.zoho instead of IMAP and SMTP. And I have tried setting up SPF details in a TXT record for my domain, without success. I raised a support ticket on this several days ago but received no answer. Can someone help? More Detail: I have Zoho Mail set up with an address at my personal domain. Outwardly I use a yahoo
Problemas para recibir correos
Tenemos el dominio naiopartners.com en zoho mails y esta bien validado el dominio. Hemos configurado todos los dns y podemos enviar emails, pero no podemos recibir emails. No podemos recibir nuevos emails Y tampoco respuestas a emails que nosotros hemos enviado a nuestros clientes en naiopartners.com Cual puede ser el problema? Al entrar al email, no tengo notificaciones de problemas de configuración. Los DNS estan bien configurados al parecer. ayuda por favor!
Email
Hello Sir, . How do i find the CNAME for my domain? my domain is modernbusinesssystem.in Please help
Server IP 135.84.80.196 listed as abusive
During the last days we have problems sending emails with Zoho to some specific adresses (Email domain sumax.de). When we send to this domain, we get emails back from mailer-daemon@mail.zoho.com such as E.g. at (Montag, 20. November 2017 12:55) This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. rg@XXX INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.0 Server IP 135.84.80.196
Cannot receive emails
Hi Team, I cannot receive emails. I have set MX records in godaddy.com as mentioned in the help document. But, I don't receive emails. Can you please check this soon
Sorry, we are unable to process your request, please contact support@zohomail.com
Greetings zoho, We are trying to setup our domain for our email but we keep getting the error above after verifying our domain (step1) when we try and create new email account (step2). Our new domain is kao.gov.ki FYI. Hear from u soon Thanks.
using Amazon Route 53 with Zoho Mail
Hi, I transfer all of my records to Route 53 and still get an error that there is a problem with domain. When I use MxToolLookup it says " DNS Record not found " which I am not sure what that means. I copied all of the records to Route 53 and chaned my NameServers on 1and1 to to in more records. Please let me know what i can do. Thanks, Joel Kandy
Adding and managing clients domains
I run a small business development/management company and I setup and mange clients emails and websites. Is it possible to add all the domains and emails under my profile? Each domain has approximately 2 or 3 aliases? I would like to be to able to use groups to chat to them etc. Thanks in advance.
List mails from sender
When reviewing a folder: 1. Right clicking on the "From" part of the list one of the options is: "List mails from sender" 2. Selecting this option returns: "No messages matched your Search" This is despite looking at several emails from the same person/company on the first page alone. This option seems to work in the "Inbox" but not in the Folders. Is there a problem with my setup or is this a software issue in the process of being update or ? Please let me know since this valuable feature facilitates
Email Blocked
Hello Sirs, Request you to kindly unblock my mails as it was over quota and now no mails are being sent or received. Its below the 5 GB quota now. Request quick resolution for the matter With Regards, Rohan
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