Spam
Tried everything i can but spam is still coming through. Can ZOHO check and find out why. I have to dump atleast 5 emails an hour. I have turned on all that zoho provides but does nothing. To many random emails to block domains. Please help?
domain already associates with phone number
hi there, i was recently registered my domain (akisyah.biz) and seems like i dont get the code to verify the account maybe i entered wrong phone number when registered. i have try to forget password but the phone number i entered was not registered. please help me revert back that registration so i can proceed with new registration. TQ
Email Spoofing Concerns
Hi, Some people are getting Spam emails from our email address. However, we have not sent such emails. How can we fix it? Looks like spoofing. We have already changed our passwords. Thanks Vikash
Email Spoofing Concerns
Hi, People are getting SPAM emails from our email address, which we have not even sent. We have SPF and DKIM enabled already. How can we get rid of this. We are also using Amazon SES for our email marketing and using the same email address there. Thanks, Vikash
Outgoing emails blocked
Hi, My zoho email cannot send but can receive emails since yesterday 18th September. I tried to unblock it but failed. What can I do? Can you please help fix it ASAP? Thanks, Sally
inactive account
Hi, my email info@ikeybank.com and jeff.chen@ikeybank.com are advised to be inactive. Can you sort it out???
Can't setup Zoho Mail because of my phone number
Hi there, I have a trial running for Zoho All-in-One. And trying out some services: seems this would be a keeper for me! Although I'm running into a problem: when I want to try out Zoho Mail I get this screen: http://d.pr/i/efCbgu I tells me my phone number is already added to my account and I have to setup my phone number as my login name. But I can't find to do that anywhere. Also not on the page you are referring to with the link on the page with that notice. So I can't try out Zoho Mail at this
Problem with my domain
Hello good day. I bought the domain instafy.me and I would like to use it in ZOHO - At the time of registering I say that this domain is already being used, however it is mine. How do I use ZOHO?
Unable to add Alias Address
Hi, I have verified the domain today ( ebizure.com) but not able to create the domain based email id. While creating the account I am getting below error message. Please help. Unable to add Alias Address
Outlook configuration
Hi, Support I have tried to configure email on outlook , but failed. It will request the password and even after key in numerous time it still fail to login and fetch the email. I am not using dual factor authentication . Thank you, Mahenderan
EMAIL CAN'T RECEIVE BUT CAN TO SENDING
some email error . admin@go-talks.com (fine) hi@go-talks.com (fine) finance@go-talks.com (can sending email but can't receive email ) why only finance error .not all account . if the proble cause smtp how to fix that , please give me answer . thanks you
DOMAIN_NOT_RESOLVED -- can receive mail, but cannot send
My Zoho account (info@tutorvine.ph) cannot send messages to @up.edu.ph domains, but can send emails to all others (Gmail included). However, the Zoho account can receive emails from @up.edu.ph. Also, other accounts (Gmail/Yahoo) can send to and receive emails from @up.edu.ph. It seems the issue is between Zoho and @up.edu.ph. @up.edu.ph emails are Google accounts and can be accessed using the Gmail app. The following are the mail servers for @up.edu.ph (http://mxlookup.online-domain-tools.com/):
Error While Signing Up ResourceException: AS102: ResourceException: AS102: SPAM
I am facing this error while signing up "ResourceException: AS102: ResourceException: AS102: SPAM" attach is the screenshot.
Microsoft Exchange
Does Zoho work with Microsoft Exchange? We do not use POP or IMAP accounts.
Outlook PST recovery tool to recover deleted Emails.
Make use of an Outlook PST recovery software, one can easily get back their deleted or permanently deleted emails and other data from corrupted PST file. The software also supports to repair corrupt PST file and restore them into other accessible formats like EML, RTF, MBOX, IMAP, MHTML, PDF, PST, MSG, TXT, DBX, and HTML. You can run this utility on all versions of MS Outlook. For more information about the software, visit: http://www.pstrepairtool.corruptpstfile.com/
Storage problem in POP3
Hi, My email account is configured for POP3 and have set emails to be deleted from server after 14 days in Outlook. This does not work and we keep getting mail box warning about "Mailbox size nearing quota". What am I doing wrong? Regards Georgye
How to recover my inaccessible OST file?
For recovery of OST file you can choose scanost.exe utility manual method which is provided by Microsoft itself. However, the tool only works in minor corruption cases. If you want a complete and concise recovery of OST file and its data items, you can opt out third party OST to PST Recovery Tool. It works smoothly to perform recovery task and move entire recovered OST file to various formats including PST, MSG, DBX, MBOX and EML. For more info, download its trial version here:- http://www.exchange.osttopsttools.net
Unable to receive emal
Hi. I'm unable to receive emails in all my accounts (lplcl.com.br). I can only send them. Please tell me what's going on. thanks, Lawrence
Can not use email after yearly maintain of Zoho team
Dear Zoho team, As last inform, the yearly maintain will be ended in 11th Sept. But we still can not send/rcv email until now (13th Sept) Pls inform me what's happen Thank you Zoho Team! Thuy Ninh
I can not add users
Re: Hello , I get the error "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" whenever i try to create a user.. less than a minute ago Awaiting moderation! Hello , I get the error "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" whenever i try to create a user..pls help
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
I already deleted the mail and the size of all mails is less than 4 MB, still my outgoing messages are blocked. Kindly mention the reason and unblock my email id vera.kao@smoothjazz.life
Outlook Email Slow Delivery
I have integrated Zoho to outlook and i am receiving mails after 15 mins. Please resolve the issue.
553 Relaying disallowed
Hello My domain has been verified by still not able to receive or send mails with my account. Could you please check. mail back 伺服器的回應如下: 553 Relaying disallowed Final-Recipient: rfc822; ricky@kb-ent.com.tw Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.com. (8.40.222.121, the server for the domain kb-ent.com.tw.) Diagnostic-Code: smtp; 553 Relaying disallowed Last-Attempt-Date: Sat, 16 Sep 2017 19:32:12 -0700 (PDT) Thank you in advance, Regards,
Unable to send message;Reason:554 5.2.3 Mail Policy violation : Mail Size exceeds limit
Hi............ i have a similar problem. Could you check please? 554 5.2.3 MailPolicy violation Error delivering to mailboxes Thanks and looking forward for your reply. Jabbeenn Ahmet...
imap slow syncronizing
Hello the imap service is very slow when is configured on Outlook, it is possible to know if exist some issue from the server side. the domain is at solucionestubulares.com Thanks,
Can't Receive Mail
Hi I'm sure this question has been asked a billion times and apologies. I have added the MX records for yousmellnice.shop but still cant receive emails and get: Remote server returned an error -> 553 Relaying disallowed Any help would be greatly appreciated. Many Thanks Adam
No email since 9/13, no response from support, Sixth Report
Yet again today I have nothing in my mail folders - nothing! I have been without mail (except for a few pieces of SPAM) since Wednesday, September 13. Did my ISP not pay you enough? Did you flag my computer which sends perhaps ten personal emails per week? Is the vailaz.com domain at fault? I need an answer at least - even if it is apparently, "we don't care". FXS
My Outgoing is Blocked.
Your account aey@thaiwakepark.com has been blocked due to security reasons. Block Type: Block Type: Mail Outgoing blocked. Unknown Click here to read about our usage Policy. My admin cannot unblock because it says "Operation permitted for paid user(s) only." Please unblock it. Thank you.
Exchange Email
When are you guys bringing Active Sync to Outlook?
Managing Inbox
I need guidelines whether is it possible to organize incoming mails. I need to make a group-folder and mails coming from the particular email-id will automatically move to that folder so that i can manage and look up mails coming from particular one. If there is way, then support me how can be done.
Autoresponder based on time and working days
Hi everybody, We have a Zoho mail account and use it with our domain like: ticketing@example.com We need a feature to autorespond all new emails created after 4 PM to 9 AM every day and also in weekends. For example: A user send an email on Saturday (not a working day) or after 4 PM in a working day, Zoho mail autorespond this message: "It's not a working time, we will follow your issue tomorrow between 9 AM and 4 PM" Zoho online chat told me they don't have this options and I should ask Zoho campaigns
Windows 10: Zoho personal mail & gmail contact addressare mixed together, don't want
I had to switch from Vista to Windows 10. When I start a new email and type the first part of the recipients name Windows 10 (I'm assuming) gives possible contacts/email addresses from both my gmail and zoho mail. I don't want this! The beauty of having the two mail services wast the zoho mail was a stand alone from my gmail account. Now the few people I normally would send an email to from the zoho account are somewhere in a long list of possible addresses. Major hassle. Where is the setting to
Can't access email in Windows Live Mail
Up until a few days ago I had no problems for over a year, now Windows Live Mail won't accept my login/password details for one of two email accounts I have with Zoho. Can't work out how to solve this. I can login without issue on the Zoho web browser..... Any ideas? Luke
no puedo recibir ni mandar correos y ademas tengo un alias que no puse
Hola, cree una cuenta de administrador la cual tiene un alias que son solo numeros, no la cree yo, no se por que salio y quiero eliminarla. tampoco puedo enviar ni recibir correos y me urge poder hacerlo. gracias. espero su ayuda
One more time : This Operation has been restricted
one more time adding an domain gives us this error message. can someone please be so kind and fix this. btw the forum is full with this problem can you tell us why this happens? thanks
cant use mail API List emails based on Search parameters
Hello Zoho ! I'd like to get a List emails based on Search parameters. and I'm having similar issues when trying to access: https://mail.zoho.com/api/accounts/messages/search The same response: { "data": { "errorCode":"URL_RULE_NOT_CONFIGURED" }, "status": { "code":404, "description":"Invalid Input" } } The generated authtoken is OK. because I can get API List of emails in a folder working properly. Thank you for advance. Best
Set Email Aliases and sending messages from different domain
Hi. I would like to as about specific configuration. I have few domains eg: domain1.com domain2.com domain3.com domain1.com is my primary domain and contain eg. contact@domain1.com email address. I would like set few aliases on domani2.com and domain3.com and redirect messages to contact@domain1.com. Then i would like to reply to messages which are from @domani2.com sinding them by domain2.com alias (email which came from). Eg: I recieved email to testing@domain2.com`. Message was redirected to
No email since Wednesday - no response from support!!!!!!!!!!!!!!!
Where is my email that I have been denied access to since Wednesday?! I received only SPAM for two days (thanks for that, BTW), but NO error messages of any kind By your own messages I have opened no fewer than FOUR problem reports and have received NOT ONE(!!!) response from Zoho! What are you doing with my account? What has become of my mail? I am paying my ISP for this service and I am getting NOTHING!!!
Spammers spoofing my domain are generating bounces that are flooding my inbox
It appears some spammer sending out a large amount of email with a spoofed sender address. I've already contacted the host's abuse department, but inside of zoho I'm getting thousands of emails to return@mydomain saying the spammed emails are bouncing. They look something like this: Hello, this is the mail server on *mydomain*. I am sending you this message to inform you on the delivery status of a message you previously sent. Immediately below you will find a list of the affected recipients; also
Not able to send mails
Not able to send mails from reservations@sunnysworldpune.com
Next Page