why is my folder list is gone?
Hi, All my email folders are gone, i cant found any email. could you please check it?
Our ZOHO mail is not working
ZOHO mail is not working for any of our company's employees. All are able to access it in mobile. But not in laptops as a app or in webpage. please help asap.
Error "The domain pinakajewels.com appears to be already in use in another organization. Learn More"
Hi Team, I have the following account with zoho mail Organization ID: 644368849 This zoho mail account was earlier mapped to www.senacareese.com I no longer own the domain www.senacareese.com I wish to map www.pinakajewels.com to the same zoho mail account.
Não estou recebendo código de autenticação (Instagram)
Olá, utilizei uma das minhas contas de email Zoho para criar um cadastro no Instagram, o email com o código de autenticação de confirmação da conta não chega no meu email Zoho (nem.ma caixa de spam, nem na lixeira, e nem em outras pastas). . Já solicitei
Problem: New Email Consistently Failing to Sync/Display in Inbox
Recently, I have noticed that my Zoho Email inbox does not indicate I've received a new email, until I go to *another* folder and then return to the inbox. Only then will new emails be displayed. This has happened 100% of the time, during the past few
Please design a better spam filter
Hi Team, While I love Zoho Mail for all the awesome features you have designed - this is the one you need to do a lot of work on - Spam Filter. Your spam categorization seems to be very inefficient - any email containing brand images or a tracking pixel
Host not reachable when sending
For few partner that I send regular emails now got error and they don't receive emails Temporary failure fam-xxx.hr/185.xx.xx.xxx Host not reachable. Have more than 20 mails in https://mailadmin.zoho.eu/cpanel/home.do#mailSettings/retryEmail please
IP flagged as abusive
I'm getting the error that 136.143.188.15 is listed as abusive. I've checked with mxtoolbox.com and it is indeed in the list
Zoho IMAP Access to mail doesn't sync messages
As stated in the topic - I have company account email address setup, and it has ( as in the picutre ) ActiveSync and Imap access enabled. However the messages does not show up while logged in in Zoho Mail however when I log in in thunderbird everything
Email sent to Hotmail arrives to Spam
I'm sending email tests to my Hotmail account and they arrives to the Spam folder all the time. My domain has been verified correctly. How can I fix it?
Event Time Zone in meeting invites are confusing users
When sending calendar invites to internal and external users, the first section "Event Time Zone" is confusing people and they are automatically declining events. Can this section please be removed??? It already shows the correct time zone next to the
Internal mails on our company domain (managed by Zoho) do not get delivered
Hi last week Thursday and Friday a colleague had sent me two emails which did not show up at all in my inbox, spam or anywhere else. What this a problem with Zoho mail in general or did this affect just us? From the forum is reads like many problems had
Sorting sent mail by 'to'
It's quite surprising that this feature is still missing. We can sort incoming mail by 'from' but not outgoing mail by 'to'. Could you add this? Thanks and regards, Jan
Emails Disappearing From Inbox
I am experiencing the unnerving problem of having some of the messages in my inbox just disappear. It seems to happen to messages that have been in there for longer than a certain amount of time (not sure how long exactly). They are usually messages that I have flagged and know I need to act on, but have not gotten around to doing so yet. I leave them in my inbox so I will see them and be reminded that I still need to do something about them, but at least twice now I have opened my inbox and found
Insert Template not inserting
I have been using the "Insert Template" feature for years and I use it every single working day. Yesterday it was working fine. Today, on two different browsers (Chrome and Edge), I can select "Insert Template", select the template I want to insert, but
预期结果 实际结果 "zmverify.zoho.com" "zmverify.zoho.com."
My domain is tenmokucup.com, I have a TXT record, but verification failed，Please help me, my TXT record is "zoho-verification=zb03390953.zmverify.zoho.com", I have added to DNS. You can confirm it. 预期结果 实际结果 "zmverify.zoho.com" "zmverify.zoho.com."
how to fix this error as soon as possible?
how to fix this error as soon as possible? i have purchased it for monthly at 59₹ paid for an annum please let me know how to fix this issue as this one is urgent Server error: Message failed: 550 5.4.6 Unusual sending activity detected. Please try after
Is there a way to 'favourite' or 'star' a regularly used contact/customer email?
Hi knowledge base, We have a huge customer base, many of who will only ever use Zoho once. However, I am often forwarding to one or two external emails. Some of those names are so buried in the weeds that I need to spell out the entirety of their email
Hotmail
I am sending an email to a hotmail, and this guy does not receive the email, either in his SPAM nor inbox. Can you help me? thanks!
Zoha email
Como fazer um email novo aqui nessa conta??
Can not send or reply to mails
Hello, I can not send mails or reply. If I try to send a mail i get "Unable to send message;Reason:553 Replaying disallowed. Invalid Domain - invata-programare.ro" Can you help me, please? Thank you!
unable to send emails to recipients with Hotmail addresses
We are currently unable to send emails to recipients with Hotmail addresses. Could you please help check what might be causing this issue? Status show Bounced.
Unable to send emails from iPhone and iPad
Curious, all of a sudden I'm unable to send emails from iPhone and iPad. I keeps asking for my password again and again. No problems from my MacBook Pro.
All incoming emails goes directly intro trash
Hi, Why my entire incoming emails go directly into trash, except for real spam emails, they always find their way to my inbox, all the filters are disabled, and have been disabled for a long time as I know this is the first thing you are going to tell
Can't Create Application Specific Password
I want to setup my email on my iPad. I have TFA enabled on my user account. However, I don't see a place to generate an application specific password. From User Details --> TFA Tab, there is no option to generate a password. The only options are to disable and turn off.
i keep see there is a connetion issue connecting 3rd party api on zoho when using zia
hi there , i have set up open ai api to zoho zia (copied and pasted to zoho zia) but I keep getting notificaiton "there is a connetion issue connecting 3rd party api on zoho" when using zia on top when click zia and try to type in word there
Can receive but not send messages in Zoho Mail
Hello! I was able to configure my email client successfully in that I can receive messages just fine. However, when I send messages out, they seem to go out fine (I don't receive any errors or anything), but the recipient does NOT receive those messages.
Free Webinar Alert! Zoho Mail: An admin’s guide to email security reports and monitoring
Hello Zoho Community! Are you struggling to keep track of your organization’s email activity? Wondering how to stay ahead of potential security threats? We’ve got a session you won’t want to miss. In our Zoho Mail: An admin’s guide to email security reports
Mail Not Working
Hey. Our mail ID is not working. I’m able to send emails. But if there are any replies that come towards us, I can’t find anything in the inbox. How do I fix this?
Mail Not Showing In Inbox or Sent Box
Hi, there are mails that are not displaying in both my inbox and sent box. I just tried the iPad app and it is the same but there is a blank field where a mail should be and it refers to a server error. Please fix this.
Zoho Mail blocked by SpamCop/Mimecast 136.143.188.16
I cannot send emails to people whose domains use Mimecast or other systems that read SpamCop. This isn't the first time that this has happened. Please arrange a fix ASAP. Thanks
Mail Blocked by www.spamcop.net
Hello, some of my email was blocked by www.spamcop.net, here the full message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
136.143.188.51 blocked by spamcop
Zoho mailserver seems to be blocked by spamcop. Cant send mail to my customer. Not sure what to do.
Spamcop
Have been trying to email several of our clients and many of our emails keep getting bounced back with an error that states: ERROR CODE :550 - "JunkMail rejected - sender4-op-o16.zoho.com [136.143.188.16]:17694 is in an RBL: Blocked - see spamcop.net/bl.shtml?136.143.188.16"
The email address is invalid
hello , when i want to send a message from my zoho mail to another mail , i keep having a message said "The email address is invalid"
mixing different licenses
I have a forever 5 free account. I was wondering if I could add 1 paid license and keep the other 5 free ones or do all the accounts have to be upgraded? Thanks, Sid
Email address is name@www.mydomain.com?
I see that my email address is in the following format: myname@www.mydomain.com. What setting do I need to change to remove the "www" to get "myname@mydomain.com"?
How to log out
I know this sounds ridiculous, but I'm using Zoho mail for the first time and I simply can't see a place to log out. I generally use several non-linked e-mail accounts and log out to move from one to another. In this case, I want to log out to create one for a friend. I can see how to log out on THIS page - but not in Zoho Mail. Help?
How do I get my account id?
Hello, I followed the instructions to get a list of accounts of the currently authenticated user (which is me, and I am logged in). But when I follow the below instructions I get the following error: ERROR: {"data":{"errorCode":"INVALID_TICKET","moreInfo":"Invalid ticket"},"status":{"code":400,"description":"Invalid Input"}} Instructions that I am following: GET - User account details Purpose The API retrieves the list of accounts of the currently authenticated user. Request URL http://mail.zoho.com/api/accounts
Zoho Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hello There, l tried to verify my domain (florindagoreti.com.br) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below - please check what went wrong. Thanks
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