Mail Not Showing In Inbox or Sent Box
Hi, there are mails that are not displaying in both my inbox and sent box. I just tried the iPad app and it is the same but there is a blank field where a mail should be and it refers to a server error. Please fix this.
Zoho Mail blocked by SpamCop/Mimecast 136.143.188.16
I cannot send emails to people whose domains use Mimecast or other systems that read SpamCop. This isn't the first time that this has happened. Please arrange a fix ASAP. Thanks
Mail Blocked by www.spamcop.net
Hello, some of my email was blocked by www.spamcop.net, here the full message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
136.143.188.51 blocked by spamcop
Zoho mailserver seems to be blocked by spamcop. Cant send mail to my customer. Not sure what to do.
Spamcop
Have been trying to email several of our clients and many of our emails keep getting bounced back with an error that states: ERROR CODE :550 - "JunkMail rejected - sender4-op-o16.zoho.com [136.143.188.16]:17694 is in an RBL: Blocked - see spamcop.net/bl.shtml?136.143.188.16"
The email address is invalid
hello , when i want to send a message from my zoho mail to another mail , i keep having a message said "The email address is invalid"
mixing different licenses
I have a forever 5 free account. I was wondering if I could add 1 paid license and keep the other 5 free ones or do all the accounts have to be upgraded? Thanks, Sid
Email address is name@www.mydomain.com?
I see that my email address is in the following format: myname@www.mydomain.com. What setting do I need to change to remove the "www" to get "myname@mydomain.com"?
How to log out
I know this sounds ridiculous, but I'm using Zoho mail for the first time and I simply can't see a place to log out. I generally use several non-linked e-mail accounts and log out to move from one to another. In this case, I want to log out to create one for a friend. I can see how to log out on THIS page - but not in Zoho Mail. Help?
How do I get my account id?
Hello, I followed the instructions to get a list of accounts of the currently authenticated user (which is me, and I am logged in). But when I follow the below instructions I get the following error: ERROR: {"data":{"errorCode":"INVALID_TICKET","moreInfo":"Invalid ticket"},"status":{"code":400,"description":"Invalid Input"}} Instructions that I am following: GET - User account details Purpose The API retrieves the list of accounts of the currently authenticated user. Request URL http://mail.zoho.com/api/accounts
Zoho Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hello There, l tried to verify my domain (florindagoreti.com.br) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below - please check what went wrong. Thanks
Zoho Mail : Email Outgoing Blocked
I suddenly received the following message yesterday. I cannot send any mail. Please resolve as soon as possible, I cannot work without sending email. Dear User, We regret to inform you that your email outgoing has been blocked and you will not be able
Can Send Email, but not receive.
I've seen this issue on the forum, but there doesn't seem to be a resolution aside from Zoho staff reviewing the account. I'll try anyway: I've just signed up for the email hosting through Zoho. I already had a domain from GoDaddy. Following the
unblock me
hello i have my acc blocked! im not sending big files. atendimento@ecovillasdolago.com.br
Zoho Mail Android app update: UI revamp
Hello everyone! We are excited to share that the first phase of the Zoho Mail Android UI revamp is now live. In this update, we have redesigned navigation bar at the bottom to quickly access the Email, Calendar, Contacts, and Settings modules. Also, the
Deliver timely updates across your organization
Keeping your organization informed goes beyond sending emails or sharing links. It requires ensuring that the right information reaches users at the right time, without being missed. Whether it's communicating policy changes, maintenance schedules, webinar/training
Configuring Email Notifications with Tautulli for Plex
Hi I'm new to Zoho. I am from Canada and I have a I use a web based application called Tautulli for Plex that monitors my Plex media server. It also sends a newsletter to my followers. To set this up they require a "From" email address., a smtp server
Zoho Mail app update: Accessing Delegated Mailbox.
Hello everyone! You can now access the delegated mailbox from within the iOS version of the Zoho Mail app. To access the delegated mailbox: Open the Zoho Mail app. Go on to the 'Email' module. Tap the profile picture. Choose the delegated mailbox Please
Maximum incoming email (attachment size) limit
I see that the maximum size of received emails can now be set to 20MB, however I'd still like to see it be larger. It's embarrassing when a client sends me an email with a large attachment and I can't receive it. 50, even 100 MB seems reasonable these
Contact not saved after editing
Hi. I discovered a couple of problems with Zoho contact. (1) BUG. Contact is not saved after editing. If you edit an existing contact by putting a bracket in one of the fields you get the message "Contact updated successfully" but nothing is saved. All updates (including the other fields) are lost. Steps to reproduce. Go to an existing contact and change the first name to "Robert (Bob)". (2) In the phone number fields you can only save numeric data (0 to 9). This seems an unneccessary restriction.
How to delete attachments form Zoho mail accounts
I can't find a way to delete attachments from Zoho mail messages, either individually or in bulk. Searches here are providing conflicting results and often talk about workspace, whereas I am only interested in how to delete attachments that are seen with
553 Relaying disallowed error
Hi, I am receiving a "553 Relaying disallowed" error when sending emails to my domain email address which I have configured in Zoho. However, I am able to receive emails from my domain email to my gmail account. The SPF and MX entries are all configured
Sending Emails Blocked UN Block ASAP
HI Team Need To Un Block my Account For Sending mails
No more IMAP/POP/SMTP on free plans even on referrals with NO NOTICE
Outraged. Just referred a colleague to use her domain (not posting it publicly here) to Zoho, just as I have other colleagues, clients, friends. Expected the exact same free plan features as I have and as everyone else I ever referred got. I was helping
Not receiving email from GMail
Hello, I recently noticed I am unable to receive emails from GMail. This started about 10 days ago, requesting emails from client who uses GMail but I won't get them although they got mine. The Funny part is that I do not get any bounce messages whatsoever,
i have bought storage and ZOHO HAS STILL BLOCKED MY ACCOUNT!
What kind of company is this? I have heard of serveral people with the same problem. WE are a business that needs email communication, and we have been blocked for 24 hours invomcing and outgoing for NO FUCKING REASON! We bought extra stoage an allowing it properly and zoho still have not uncblocked the account! FIX THIS ASAP!!!
Paid for extra storage but my accounts are still blocked
I cannot receive emails or send emails. Emails are sent to me today, but I Will never know about it. I have purchased extra storage and my profile shows that I have only 20% of my storage Space used. But still I cannot unblock it. The only thing I can do is send an email to support. I get no answer. This is intolerable. Anyone any suggestions how I can get the attention of support?
NO PUEDO ACCEDER A MI CUENTA
Buenas, Hice la Creación de la Cuenta info@fuentedelcordero.org , y Ahora no puedo Recuperar la era de la contraseña y de Elimine el error por el correo electrónico secundario Que mayamerbm@gmail.com please envíenme la Contraseña de mi correo info@fuentedelcordero.org un mi correo: mayamerbm@gmail.com ya Que No Puedo Recuperar La Cuenta no recuerdo la clave y no tengo Correo secundario. AYUDENME.
Archive Option in Conversation View
Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't just
How to stop missing customer emails and follow‑ups in Zoho Mail (real fixes that work)
After working with businesses that rely heavily on Zoho Mail for customer communication, the most common complaint isn’t email delivery it’s losing track of follow‑ups and letting conversations slip. Sound familiar? A customer emails, someone reads it,
Private Contacts & Tasks
What is the timeframe for being able to filter Activities and Contacts from being viewed by the rest of my team? I sync with Outlook and the ability to create a task that is private would be of great help. I have to take my dog to the vet this morning and because I put it in my Outlook calendar, now my whole team is aware of it because I had no way to mark it "private" in zoho. A simple checkbox would be great! I would be more than happy to provide examples of how ACT does this. For each event or
DKIM Selector - where to find it?
Hi, We're just new to using Zoho email in tandem with Shopify. We used zoho mail so we can have custom domain email which looks nicer and fancier. My concern is where can I find my DKIM selector? Is it the shops.shopify.com? Any comments or answers are appreciated. Thanks!
Organize your workforce efficiently with Locations in the Admin Console
Keeping your organization structured becomes increasingly important as teams expand across different offices or regions. For administrators, having clear visibility into where users are based can simplify user management and improve operational clarity.
HTML emails missing paragraph spacing / blank lines in Zoho Mail Android app
I'm experiencing an HTML rendering issue in the Zoho Mail Android app where blank lines between paragraphs in markdown are not being displayed, causing all paragraphs to run together without spacing. This is different behavior than rendering in other
Mail app badge count and shared inboxes
Is there a way for the badge count for the Trident MacOS app and the Mail iOS app to include unread messages in shared mailboxes, not just my own? If not, any workaround so that I know there's something in one of my shared inboxes? (And "polling" is not
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi Team, when I,m trying to create a email account (imagixmidia.com.br) it's showing this error >> This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me thanks
Can't login to Zoho mail
I'm logged into Zoho but when I try to go in zoho mail I get: Invalid request! The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try again. I just set up my mx records and stuff with namecheap a few
Rules not executing and sending error messages
We have been using ZoHo Teambox for just over 6 months and recently our team members have been getting the following error messages when sending emails, "Sorry you do no have access for this action" or "Entity does not exist". Then we noticed that the
ID:2406331
Hello, I have sent the form (ID:2406331) but no answer after two days. This is a paid subscription, I am not allowed to use the eighth paid slot of 50GB email space anymore, only 7 are being used. Is anyone going to help me please so I can use the eighth
Zoho mail admin panel not opening
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