How do I rename files in Zoho BugTracker (Projects I guess)?
The title says it all.Broken
Every time I try to open the application it says page not found ?It should be possible to search on bug id in Bug Tracker
Currently that doesn't seem to work. But since the bug id is the unique identifier of a bug, we use it in our conversations. "Can you look up XXX12 so we can discuss it?". Now, we first need to go to the project, click "Bugs" and scroll to the bug.Zoho Bug Tracker - custom view - follow an issue
Are you able to customise your view to see issues that you are following but not necessarily reported by or assigned to you?Bugtracker does not allow client users to see the 'Classification' on the Bug list
On the bug list page, client users do not see the 'Classification' as a choice when they customize the column. This field is valuable to them. They can, however, filter based on classification but has no way to see them on the list. They can see the classification once they click on a bug to see its detail. So, clearly this information is not meant to be hidden from them. It is just inconvenient to view the list of a certain classification (e.g. they want to see all 'new features'.) On the contrary,How can we schedule a automail to assignee for his pending bugs in systems?
Hi, I am using BUG Tracker addon of ZOHO Projects. I have made a project in Bug Tracker. I want to schedule a automail to assignee with his pending bugs details. How can I do that? Please help Thanks KapilBetter work with times in Bug Tracker
Good day, we are testing your nice software as an alternative to JIRA solution (we used till now). Currently, we suffer from a few minor problems, that are probably quite easy to implement, but should really improve user experience for developers. 1. imagine developer work on a bug. He did one hour of work. To record this hour, he has from list of bugs, open certain bug, tap on "Log hours" tab, tap on "Add log hours", write hours and comment, tap "Add", tap "Close" in corner to close bug screen.Multiline Custom Text Field Not available while Importing CSV file
Hi, Multiline Custom text field is not available on Importing layout where we map bug fields with csv fields . I want to import a multiline text field data from csv in my bug layout. Please help Thanks KapilCannot add existing user to a Project (Portal vs Client users???)
I have 4 admin users registered to Zoho CRM. 3 of them come up as portal users and one comes up as a client user. When i try to add the client user to existing projects the request goes through but nothing happens. When i try to import user from CRM i get the same error. We did not have to set anything specific for the first 3 users to view the existing and new projects. The user which is having issues viewing the projects was also added the same way. Please help clarify what needs to be doneLink tickets across multiple projects
Sometimes we have one resolution that would resolve open tickets across multiple projects. Is it possible to link across projects?How do I link a client submitted ticket to an internal ticket
Currently I have a project that represents our internal ticket queue (only viewable by our company). I would like to allow customers to submit tickets directly but I only want them to see their own tickets (no internal tickets or dialog). Is this possible and how? I did set up a public project for them and I see they can submit tickets but how can I link those to internal tickets so they are accessible in one project. If this is the wrong way to set this up please let me know. Thanks!Feature Request: Create Task from Bug
When an end user reports an issue and that issue is actually a change, it would be extremely handy to be able to create a new project task from a "bug"Why the person that submits a bug is not allowed to change the bug's status?
As team members (testers) are reporting bugs and assign them to developers, the reporters should be able to confirm that the bug was fixed and close the bug. It seems that this is not possible though.Visual flow/Discrepancy Graph
Does ZOHO bug tracker have a discrepancy graph or some sort of visual way of displaying tickets that are connected to or blocking other tickets? Similar to Trac with its discrepancy graph. I need new hosting/software to track tickets and ZOHO has a handful of other options that I am looking fro on top of the bug tracker.Poor formatting of text send from email to forum
Text from a mail client sent to Zoho Projects Forum often has a lot of extra lines and poor formatting. Is there any way to fix this? Zoho projects does not seem to be handling some of this text well.can't connect Zoho Projects with Zoho Bugtracker
Hello, I'm using free plans of Zoho Projects and Zoho Bugtracker. Bugs in my bugtracker are assigned to specific project, but I can see and manage them only from address bugtracker.zoho.com. How to enable managing bugs from projects.zoho.com site? I'm not able to click "bugs" from project level, but I can do this from portal. There I can see mesage: "Bugtracker is FREE for one project. Do you want to create Bugs for this project. Click Here " - but when I try to click, it returns me to dashboardAll the images from bugs are not displayed. Any hint?
All the images from bugs are not displayed. Any hint? I see the text users entered but I cannot see the images they have pasted on the bug form. Screenshot attached. Any hint? Thanks FranciscoZohoBugs Sorting bu Column Headers
Is it possible to sort the Bugs views by the column headers. Date fields are sortable but it would be useful for all columns to sort alphabetically.Don't automatically change end date
When I change the start date of a task, don't friggin change the end date! If I want to change the end date, I WILL!!!! Perhaps you can OFFER to do it, but don't do it without asking! [ALERT: I see you're changing the start date, would you also like me to change the end date? Yes | No [ ] Remember this preferenceBug Classification
Is there a way to see all bug tickets that have the same classification across multiple accounts?Where are the documents loaded in zoho project?
Where are the documents loaded in zoho project. How to back up projects, together with documents on the local computer? How to restore the project together with the documents after the downgrade."user already added to this organization" even though user does not exist
Hi, I created a project user, then deleted the user since I realised that the user should be a client user. When I go to add the client user with the same email ID I receive "user already added to this organization" even though the user does not exist? JoFilter by task status not work!
I want to have an ability to see the opened tasks only. When I use the "Opened" filter option I see all tasks including completed (strike text). Could you please fix that.Bug Tracker Kanban View
I like the Kanban view however can it display the ticket number without having to open the file?Dates
Is there a way for me to see the date a bug was closed and by whom if there are no comments entered?Task List Internal/External Disappears When Associated w/ Milestone
I noticed that when a Task List is associated with a Milestone, a user can no longer set Internal or External visibility. This may make sense if the Task List inherits the visibility of the Milestone, but it turns out this is not the case. I had an internal Task List and associated it with an external milestone. Unfortunately, none of the task list items showed up to the client account. I was not able to subsequently edit the Internal/External visibility of the task list. Depending on theTicket Settings - Status and Workflow
Is there a way to add a new Status to ALL projects and other status in the hierarchy without having to go in one at a time. It it very time consuming. We need an update all buttoncan't log hours in Zoho Bug Tracker
Since today, we cannot log hours at bugs. Please take a look at this. An option which we always had ("Add log hours") is now not visible at all, although we can log hours in tasks. Thanks in advance.Can't file bug using the web to bug form
I am trying to use a Web to Bug Form with the following settings to file a bug in Zoho Projects. I have tried using '*' in the the Form/Web Page URL field and flag as internal/external. On submitting the form - the webpage redirects to a blank page and the bug is not filed. ( I have also tried with other Return URLs as well, but to no avail.) How do I make it work?Filing a bug through E-mail
Zoho allows submitting a bug through email. While it is working if I directly mail through my Gmail account - i.e the bug gets filed. But if I send the mail via Amazon SES using the same email address, the bug is not filed. Any suggestions on where I may be going wrong?Events are showing up an hour late after March 29th
Daylight Saving Time took effect in the US on March 9th, but although we have the timezone correctly selected for our org, events scheduled after March 29th are an hour off as if DST is being applied then but not now. This is when the time changes in the EU, right?Bug Status
We have added a new Status and Workflow to ticket settings within an existing Project. When I go back to the open ticket the new status that we added, does not appear in my drop down selection. How come I cannot see it?Problem with emailing comments to a ticket?
Emailing for the first time to my ticket will upload the comment correctly. Such as: But, when I send another comment, the email address is remembered by my email program, so the email looks like this: Notice the "saved" email in the CC. It is the same address. But, for some reason, this comment will not save. I get returned from Zoho instead: We are unable to process this email. WHY DID THIS HAPPEN? We suspect the below reasons to be the cause of failure : 1. You might have mis-spelt the email address.Latest Zoho Not working with IE
Hi all, Since the latest release of Zoho none of our users using IE 8 or 9 can access Zoho Projects, they just get a blank screen. The only way around this is to go back to version 3. Is there a fix coming up for this?? I have exported the error that IE is seeing, see below. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) Timestamp: Wed,Possibility to use sub tasks in free plan
Environment: OS: Linux x86_64 Browser: Google Chrome 31.0.1650.63 Zoho Projects: FREE plan Steps to reproduce: Go to Project -> Tasks & Milestones -> Tasks -> Classic View Click "Reorder" in any Task List Click "Save Order" (with or without any changes) Drag & Drop any task within task listBUG Ticket Report
From Tickets REPORT screen, I need to be able to see the the filters across ALL projects. Example: I need to be able to see ALL tickets that are IN PROGRESS. When managing multiple projects at the same time I need to see the information from a next higher level and not have to go into each individual project.Task dependancy features.
Hi all, I'm very impressed with Zoho, but I think the task dependancy features are wrong on several counts. I think its meaningful to say that task A must be completed before B can start, even if we don't know the duration or start or end dates of either. This would mean that B should stay in the background somewhere until A is marked as completed. Right now, it's rather tedious to enable tasks to partake in dependancies at all, and even then the machine will refuse to create a dependancy unlessproject access
I'm an admin, suddenly, I hace no longer access to most projects, as if they were deleted?Project User privileges
Hi, I will like to know if i can change the user privileges that are assigned de facto to the roles that Zoho Projects has for employee or customers. In particular, Can a user as Manager, use a feature of Zoho Projects to determine that an employee/contractor cannot DELETE tasks or milestones? I tried to change this user from being a employee/conctractor to customer, but then, with this privilege the user could not see the Tasks and Milestones of the project. Thank you for your help, FTemplate for Tasks
Is there any way to set up a template for a series of tasks and also have the template include the note, the associated document and the associated forum. Also the priority of the tasks would be nice as well. ThanksNext Page
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Announcements
Global search functionality is now made available in the Zoho Bug Tracker Android mobile app!
Hello All, In the latest version (v1.2.1) of the Zoho Bug Tracker Android app, we have now introduced the 'Global Search' option. You can now efficiently find out what you are looking for by searching across modules like projects, bugs, comments, and more with ease. You can filter the search based on the Projects as well, by clicking the 'Filter' icon available in the Search bar. A recently searched keyword can also be picked to carry out a search in the app. I have attached a GIF below'Sign in with Apple' is now supported in the Zoho BugTracker app
Hello All, In the latest version (v1.1.5) of the Zoho BugTracker iOS mobile app, we have now brought in support for an additional mode of gaining access to the BugTracker app. You can now sign in to the app using Apple ID by clicking on 'Sign in with Apple' option. It's now easier than ever to manage and track your bugs when on the go. You can update the app directly from the App Store or using the link given below: https://apps.apple.com/us/app/zoho-bugtracker/id1437263937 I have attached aCustomizing the Status and Workflow in Zoho BugTracker
Customization is being touted as the "next big thing" and is poised to take the manufacturing world by storm, turning it on its head and in the process revolutionizing business like never before. Keeping up with this trend Zoho BugTracker gives you the option to customize nearly every detail of your interface and this includes the Status and Workflow. Read on to know everything about customizing the Status and Workflow and how it can help you keep track of your bugs more efficiently. SignificanceCustom Fields for BugTracker
The BugTracker has data fields to capture information pertaining to bugs or issues in your projects. For those of you who would like additional data to better resolve the issue, BugTracker provides Custom Fields to gather data specific to your business requirements. The fields can be text, numeric or date. You can also create a prefixed list of values to choose from. You can edit, delete, reorder, and hide these fields according to project requirements. Portal Owner, Admins, and Project ManagersAnnouncing support for Email Templates and Webhooks - Zoho BugTracker
We are pleased to announce the support for Email Templates and Webhooks in Zoho BugTracker. They allow you to capture and handle real-time events related to bugs in your project efficiently. Email Templates Till date, you haven't been able to customize the structure of notification mails for various actions on bugs. Mails were sent using default templates only. Now, you have the liberty to create your own Email templates. Here, you can freeze your
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Sticky Posts
Announcement: Few goodies in Zoho BugTracker
Over the last few months we have introduced several features, in Zoho BugTracker, that would enhance your experience. Screen-grabber Color codes for SLA (Service Level Agreement) Affected Milestones and Release Milestones Reorder Bug Fields You can read through Zoho BugTracker Quarterly Tweaks Digest for more information about these features. PrasannaAnnouncing the New Zoho BugTracker
We were frequently asked to have bug tracking as a separate, stand-alone product, decoupled from the rest of Zoho Projects - and to make it even more affordable. So we launched Zoho BugTracker a week before, a standalone product that helps teams fix bugs fast. Here's a quick summary of what's new in this release: : Give a structure to how bugs are handled by defining custom workflows Configure severity for the bugs to indicate how much the bug disrupts users from doing their jobs Build a library[Projects 2.0] Import MPP/MPX files into Zoho Projects
Hi, Checkout the post about importing MPP/MPX files into Zoho Projects . Prasanna Zoho Projects.
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