How to target a specific language for LinkedIn page posts?
I'm trying to use Zoho Social to schedule my posts on my LinkedIn company page. I do see a target option but only for location and job position. Is there a way to choose the language LinkedIn targeting option?ALT text support for images (accessibility)
Is there any support for ALT text for images posted via Zoho Social? ALT/accessibility support is something supported by other solutions, and it is becoming increasingly important for public and private sector clients. ALT/alternative text support datesManual IG Posting
It shows Post to Instagram manually via mobile notification. When I turn it on, it shows me a quick tutorial but then disappears. I cannot use this function. Am I missing something? Also when I use Zoho Social for IG, can I tag location and people?Canva Designs
Can I use my saved Canva designs via Zoho Social? From what I see, I have to create something from scratch and can't use uploaded images? I don't see my designs in media library either.LinkedIn altering shortened links and classing as spam
After using Zoho for multiple posts over the course of several weeks, suddenly the shortened links stopped working on LinkedIn. Instead of showing the correct link, LinkedIn has inserted a redirect. When you click on it, it says that LinkedIn suspectsAdd Brand to Zoho Social
I'm trying to add a brand to my account, but it's not showing my other other pages on FB. Please help I paid to add a brand and now I can't get it to work. This is only showing me the brand thats already connected. These are the other pages I have accessAdd notes to Social Calendar
We has started to use Zoho Social to manage client social accounts. One thing that would be very very helpful for content programming would be the ability to add notes to the brands calendar, like be able to add anniversaries, events, special holidays or notes to promote something in particular on that day or week. This could be a HUGE upgrade for users as it helps to create content. As of right now you have offered the ability to schedule content for future dates, as all social management appsChrome Extension not working
Hello, The recent Zoho Share Chrome extension stop working in the most recent version of Google Chrome 91. The share page doen't appears to the user at all. The console shows this error: Failed to set the 'cookie' property on 'Document': The documentOlder FB messages are shown as null
Hi, When i logged in to zoho social, I couldn't see the older messages. It shown NULLFacebook Global Pages and Zoho Social
I asked about a year ago when Zoho Social would support Facebook Global Pages and was told there was no plan. I am curious when this will make it into the roadmap. Seems zoho social is not useful for large global brands without this support. We desireTagging other social accounts in post
Hey ZoHo, As a business, we recently joined ZoHo Social to test it and see if we like it better than Hootsuite. I have a few questions and concerns considering the fact that we control all our client's social platforms. 1. As I was typing a post to be scheduled out I realized I could not tag another person or business in the post. Please let me know if there is a way to do it and I just couldn't figure it out. This is a HUGE issue for us if it is not possible. 2. We use many emoji's for our clientsContent Approval Process
Hi, Any update on content approval process? This is on work for quite some time... Sharing a post in the draft is kind of lost & couldn't track it effeciently. Also kindly bring it to the mobile app. Without a approval workflow, its tough for agencies...Improve Zoho Social Messages
Now at Zoho Social we have to reply Facebook/Twitter messages at "Messages" screen and reply Facebook mentions, reviews user's visits posts and GMB reviews and questions at "Monitor" screen I think GMB questions should be added to "Messages" screen as are questions not mentions or reviews to monitor Also at "Messages" screen should be needed to add Facebook comments, Instagram direct messages, IG comments and GMB Direct messages, (Youtube comments, Pinterest messages when these SM channels or otherPinterest Integration
Hello Team, When will Pinterest be integrated into Zoho Social? Eagerly waiting for that to happen.Instagram using personal account page insights and not Business Page Insights...
I need assistance on this. It seems the Instagram insight feature is pulling my personal page account insights from instagram and not that of the business account that i require. Does anyone know what is causing this? TIA Regards TyroneIntegrate Canva for creating posts
Canva is a great application for creating effective social media posts. How about integrating it into the publishing section.Why can't I see both FB business pages I manage when connecting FB to Zoho?
I am attempting to connect Zoho to FB (I have two business pages I manage under the same login) business page but only one of the business pages shows up to connect to it. Any ideas why I can only see one?Comparison Report
Hi, Is there a way to compare two date ranges on the social dashboard?Integrate Pocket
Pocket is a really great way of saving articles or posts found on the internet that could be used for publishing later. How about integrating it into Zoho Social so that you can pull items saved in Pocket into the publishing section to create a post.Any plans for a Zoho version of Google Alerts?
Any plans for a Zoho version of Google Alerts?Client is not able to access Zoho Social
Hi, When we tag the client, the client receives a link on their mail. But when clicked on the same, the link is invalid. Kindly look into this immediately.Leads not getting synced from Facebook ads
Hi, my leads are not getting synced as it says Last Name field not mapped, these are auto leads how to map them and hence they are not able to sync with the CRM. please advise.Linkedin Ads Account
Hi, I am not able to get analytics for my LinkedIn Ads account so can't check organic Vs Paid data. Can you check?Adding more than one FB profile
Hello, how can we connect 3 different FB profiles to Zoho Social? Is it possible? KatarzynaIndtagram Publishing
I cannot publish posts on Instagram from past one week. I have admin rights to publish content on Instagram pages but still the scheduled posts go to unpublished section and even on retrying the posts are not being published.Sheduled Posts
Why is it when posting a video for scheduled post via facebook and instagram it just keeps on loading?LinkedIn
Why is my scheduled posts for linkedIn not posting on my timeline?Link Instagram without using facebook
Hello, we are looking to link instagram to Zoho social, the question is: - Is possible link Instagram with Zoho social with out link to a Facebook page?Cannot add new brand with Instagram only
Hi I am trying to add a new brand to my account, I only want to add Instagram for this new brand. When I click add new account then choose Instagram it redirects me to connect through facebook like normal, Then it gives me the list of available accountsWhen updating Lead personal info on Social, no update made in CRM
Hi there, Adding a Lead/Contact directly from Social to CRM is really awesome ! However, even if I put all Lead info in "Personal Info" tab on Social, when clicking to "Add to CRM", it is not collecting this data already filled-in. I have to fill-in again same info on "Add new prospect to CRM". Is there anyway not to type this information two times ? Another scenario is also : - Update info on Social for a Lead/contact in "Personal info" table, after getting info from the Lead through a chat - NotImpossible to fetch UTM parameters of Facebook Ads Campaigns
Hello ! I am currently working on connecting our Facebook Ads leads to Zoho CRM via Zoho Social. I have an issue when trying to fetch UTM parameters entered in the ad to Zoho CRM. So my UTM looks like this in Facebook Ads Manager : utm_source=Instabook&utm_medium=PAID&utm_campaign={{campaign.name}}&utm_content={{adset.name}}&utm_term={{ad.name}}Facebook Page Post Promotions
My Facebook Page Post Promotions are no longer appearing in the Zoho Social posts tab. How can I troubleshoot that?Instagram Tagging in Social
Hi there, we haver just started trialing Social for posting to our company's social media account but I can't seem to tag Instagram accounts. As we produce content for clients, this is very important to us. Is this an option? Please advise.Bulk Schedule - With link shortener and queue
Hello, I normally schedule my posts manually by adding the hyperlink to a queue that I setup earlier. The hyperlink is shortened as well. Is it possible to bulk upload my posts, but - The Hyperlinks get shortened with Zurl - The posts get added to my queue (without having to set it up) Thanks,Social Monitor
Hello Looking to see if we are doing something wrong here. From the monitor tab in Zoho Social (specifically Twitter) is there anyway for you to see if you have responded to a Tweet? You can see if you have retweeted or liked something as the icons showMedia Library
I am new to Zoho Social and can't find a media library. Is there any way to store images to post them in a number of posts, instead of having to upload the same image over and over again?UTM not appearing in Google Analytics
Hi does Zurl.co wipe out the UTM code. I have implemented some shortened UTM URLs but google analytics doesn't pick them up. On closer the inspections the shortened URL does not contain UTM any longer (i.e. utm_source=) is this right?How does Zoho Social CRM Integration determine what is a lead?
My concern is are leads added if the user goes to our social media and then visits our page. Or does the lead get added based on visit to our social media only?How to add a title to a video?
Hi, I'm currently using Zoho Social and I can't seem to add a title to a video I want to post (but I can add a description to my post). Apparently on desktop, it automatically takes the name of my video file as the title. However on a mobile view itConnecting Instagram profile
Hello, We are having an issue connecting a client's Instagram profile to Zoho Social. When the connection pulls up FB to verify the account, the Instagram does not appear as one of the profiles to select, despite the client's FB and Insta profiles beingNext Page
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Announcements
Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsImpact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularChanges to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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I can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?Video MP4
I"m trying to add a video MP4 to post on social but I am having some problems.
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Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
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