Im getting to the end of my tether...why is posting SO HARD!
Sorry rant incoming......I've about had it with Zoho Social...so many glitches, things dont work one minute, then they do, it's the most frustrating platform I've ever used. Why did I switch from HootSuite ( less options but at least it all worked) JustCan I set up Lead Forms for a Facebook page or only a Facebook account?
When I try to set up Lead Form it wants my Facebook account but then doesn't use the Facebook page from my account that I'm looking to set up. How do I set up Lead Form for a business account?Connect Zohodesk to Instagram - not possible
We have connected Zohodesk to Facebook without a problem. However, our Instagram account uses a different email/login which is NOT associated with any Facebook account. Whenever I try to connect (even a different brand) to Instagram it brings up the FacebookAdmin Can't View Other Users' Scheduled Posts
In both the scheduled posts tab and the calendar tab, I can only see my own posts. This is extremely problematic. Is there a setting I need to change? Or is this a known issue? ThanksDoesn't sync leads with zoho social
Hello, we have problems with the synchronization of the forms of facebook ads with zoho social, when we connect Zoho with Facebook ads it imports the leads correctly but when a day passes the leads that arrive on Facebook are not synchronized with ZFacebook Group Integration
I have a Facebook Group linked to my Zoho account! Later, when I post to the group using Zoho, it has been messing up my posts. You're wondering how? When it posts through Zoho, it says error with any link I post, but the link works fine on the linkedCustom Reports - Adding Items Rearranges Entire Grid
The custom reports feature is terrible. You can't lock anything into where you want it to be. It takes ages to move tiles to where you want them to be and if you add something after you've got it the way you want it, it adds the new tile to the top andUnable to post to Facebook
Posts are not posting on Facebook - appearing on other social platformsAutomatic content scheduling system
Hi.... just an idea. When I worked in radio we used music scheduling software where you entered a whole bunch of songs and it would automatically rotate the songs based on the songs weight. Each song would be weighted by a list... A list, B list and CMatch tag field importing from Zoho Social
We have some Facebook Leads Ads Forms synchronized in Zoho Social and Zoho CRM, working fine. The only issue is the tag, in the additional fields. We have tried to match with every possible Ad field, but we can't get it to appear in the tag field inWorkplace by Facebook
It'd be great if Zoho Social integrated with Workplace by Facebook. This gives us the opportunity to share our marketing into the platform so our employees can see it as well and we can discuss various aspects.How I Share Publicly share the sheet of Questions?
Hello Everyone! I have some questions sheets of survey. I want to share this survey on different sites Facebook, Instagram, Eden Derma and Twitter. I have project where different peoples of data collected through online platforms. Is it Possible to shareZoho Social - Plan Comparison, Zoho for Agencies
How can I tell which Zoho Social Plan I have? We are a small agency with 5 Clients (Brands) currently set-up, but I don't think we are using the Agency version.Customize Network Content BETA
Absolutely love this feature, and one ive not seen anywhere else. BUT It's really really buggy. The screen handling is terrible, can't click to a position in a post to edit, you have to use your cursor keys. When typing sometime the text appears at aHow do clients connect channels without giving us their social passwords?
I know I can send clients a link to the Client Portal. But the client portal does not have an area where they can connect their social channels. At the moment I think only agency owners can connect channels, which means they have to ask clients to sharePublish via mobile notification
Having just recently moved all of our accounts from Hootsuite to Zoho to gain access to some of the great feautures you guys have, im struggling to understand why your Instagram support is so weak. I wish I had spotted it during our trial. Why can't weExternal Access
Hi, we have employed a Social Media person whom we want to access Zoho Social but not be able to login and view our details on the CRM. How do we do this without having to pay for an extra user please?Zoho Social Custom Domain
Any plans for Zoho Social Custom Domain?Data not found Social message
Hi, I am having trouble in Social integration/brand with twitter direct message. I messaged the twitter page with another dummy account but the conversation doesnt seem to show in the desk social data I am trying to convert a direct message into a ticketZoho just completely priced us out of Zoho Social
As if the pricing wasn't aggressive enough, Additional brand now increased to $200 per year. Zoho just doubled down on their outrageous pricing to add a "brand" (ie. if you want to post to more than one IG account you need to purchase an additional brand).Calendar to show ALL months posts and not just scheduled?
Can we have the calendar show all posts and not just scheduled. The platform we've just moved from, Hootsuite, did this and it is very useful to be able to visualize across a month what went out and when. This makes doing analysis on success/best timesCan't use facebook Lead Ads
Hi, we're using Zoho CRM and Zoho Social in Zoho One plan. We have already connected our facebook account with Zoho CRM and Zoho Social, but we can't find the Facebook Lead gen button in zoho Social, looks like it is not available. We want to displayCannot post to my Facebook GROUP
I've been posting to my Facebook Page, Group, Instagram, and Twitter for months. Suddenly, the GROUP posts no longer successfully post and after every attempt, Zoho tells me it's disconnected. I reconnect. Post. And disconnects instantly after failingWhere do I find my draft posts on the free edition?
I had a several posts ready to go in my drafts and I can't find where the draft posts were moved to. Please help, thanksCannot get monthly reports - Zoho Social
Our company has the standard plan for Zoho Social. I tried gathering monthly analytics for our social media accounts, but I do not have the option to filter the date range or anything. All I have is a box in the righthand corner that says "Channels overviewError when posting on Instagram
Hi, I have been posting videos to Instagram and Facebook through scheduled posts. A few times my videos have not gone through on Instagram and the error message I receive is only "sorry, we can't publish this" and the post then goes to unpublished posts.Cant post more than 4 images on instagram
We cant seem to post any Instagram posts with more than 4 images. Is this not a feature available on Zoho? We were in the process of switching everything to Zoho but this is a huge concern.Why isn't my image posting on FB?
Hello, is there a reason this image didn't post on FB? It's a PNG fil edited in Canva. I have several images like this that are scheduled already so I'll need to adjust if it's something I can adjust. I posted a regular .jpg file already through Zoho and it posted just fine. What's the haps? Thank you, AnnaUnable to schedule posts!
Hi everyone, I'm on the free account. I just realised it doesn't give me the options to schedule posts anymore, I can only 'post now'. I don't understand why I can't even see what I scheduled before. Can anyone help? Thanks, BenedettaZShare adding iFrame to WordPress edit box
Hi, Just noticed that the ZShare browser extension added an iframe to the code of a WordPress text edit box. I've attached a screen shot... I'm using the latest version of MS Edge with the extension installed from the MS Edge store. On Win 10. I'd notFree plan
Is there any free plan for scheduling posts to twitter in social tools?We need to change the owner of leads created from Social using the Social - CRM integration, how can we do it?
All leads created from Social go to CRM with the Admin account as Owner. We need the user on using Social to be the owner. We tried the Assignment rules and it only work for webform leads. How can we tell Social to let the user triggering the lead creation as the Owner in CRM?We ran into an unexpected error on Instagram. Please try posting again after 5 minutes.
Morning, I've started scheduling posts in across FB, Twitter and Insta. FB and Twitter post fine, but i get this whenever i try and post to instagram. What what i can tell, everything is set up correctly. Just wondered if anyone had seem something similarCan we use Zoho Social to manage all of our FB and Google Ads?
I wanted to know if we can use Zoho Social to manage all of our FB and Google Ads. This would allow us to publish ads, track the ads etc. from a single portal. Let me know if there is any possibility.Zoho Social - Queries about GST invoices and subscription
Hi, I am going to purchase the Zoho Social tool with a yearly subscription. So, can you please help me with my below queries: 1. How I get the monthly GST Invoices? 2. What is the process of subscription? 2. How to cancel a subscription?auto acknowledgment
Can I send an auto acknowledgment to youtube, LinkedIn new subscriber?Updating Faebook Messages
I am having some problems with messages in Zoho Social - in particular from Facebook The last update in our messages tab is December last year but we have of course had many more since then I have checked and the account is linked Are there any otherPages don't appear when I want to connect it
Hello, I have been using zoho social agency plus subscription trial for couple of days and the problem is that, some pages that I want to connect with aren't visible, even through I have full access on that pages from my business manager (Access as anHelp! We have abandoned an old Instagram account and...
We want to abandon an old Instagram account and link Social to a new one. Even after disconnecting, I cannot see how to connect to a new account! It keeps reconnecting me to the old one! Guidance would be appreciated please. ThanksZoho Social Reports: Cards keeps re-arranging automatically
The feature in Zoho Social where I can create my own dashboard under the reports tab keeps re-arranging the cards automatically. I have been using Zoho Social for almost two months now and I was able to curate a number of reports with the cards beingNext Page
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Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsImpact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularChanges to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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I can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?Video MP4
I"m trying to add a video MP4 to post on social but I am having some problems.
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Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
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