Support for Whatsapp Groups
I would like to be able to manage my Whatsapp groups from within Zoho Social. It would save a lot of time if Zoho could add this feature.Tag Clients on Facebook- Zoho Social
I need to be able to tag people on Facebook (such as our clients) and on Google+. Twitter, Instagram and LinkedIn works fine, but the fact that I have to go in and edit a Facebook post defeats the purpose of a social media management tool. Other than that everything is amazing!automate posting (rss)
Hello, is there a way to post automatically iwhen a new article comes in via rss? I already added the feed to the content-library but I have to compose a posting by hand. This is what I want to automate, it would be great if the automation is feed specific.Social Leads from Facebook and Twitter to CRM are useless for contact purposes or what I am missing?
Question: We have over 9000 FB leads and over 15000 Twitter leads. How do we send direct messages to them ? What are you using as a tool? Why have a lead if there is no way to communicate with them in bulk? 1. Our Zoho Social configured to captureNumber of Scheduled Posts
Is there a way to see how many scheduled posts are currently scheduled?Performance Dashboards for Single posts
Is there any way of analysing how a single FB or Insta post is performing using Zoho Social Dashboards. Is it possible to also do this by hashtag or keywords. If we post multiple posts on Facebook in a single day, we would like to see how each postShuffle
Hi. Is there anyway of shuffling scheduled social media messages?RSS Feed import for Posts
It would be great if we could import Articles from a RSS Feed and convert them automatically into Posts. Currently we have to use another tool in order to achieve that.How can I contact leads from Zoho social
We are getting a bunch of leads from Zoho Social into our CRM but we aren't able to contact them for lack of phone numbers and/or emails. What is the best way that we are able to reach these leads?Re-Authenticate Twitter without removing channel
My twitter account was recently locked and I was forced to change my password. That of course, stopped any scheduled posts from going out as expected. The problem I have is, there is no way in Zoho Social to re-authenticate the account, so we're forced to remove that channel entirely (losing all scheduled posts). This is the second time this has happened. Is there a way around this that I'm not seeing? I noticed another post from two years ago that there used to be a way to do this. https://help.zoho.com/portal/community/topic/twitter-disconnectedAny workaround for this limitations
Hi there, 1. Why Zoho Social doesn't have the option to generate leads from the following mediums: (Instagram,LinkedIn,GoogleMyBusiness)? 2. Why lead ads are integrated only for Facebook and Twitter. What about Instagram, LinkedIn, Google ads? 3. IfIm getting to the end of my tether...why is posting SO HARD!
Sorry rant incoming......I've about had it with Zoho Social...so many glitches, things dont work one minute, then they do, it's the most frustrating platform I've ever used. Why did I switch from HootSuite ( less options but at least it all worked) JustCan I set up Lead Forms for a Facebook page or only a Facebook account?
When I try to set up Lead Form it wants my Facebook account but then doesn't use the Facebook page from my account that I'm looking to set up. How do I set up Lead Form for a business account?Connect Zohodesk to Instagram - not possible
We have connected Zohodesk to Facebook without a problem. However, our Instagram account uses a different email/login which is NOT associated with any Facebook account. Whenever I try to connect (even a different brand) to Instagram it brings up the FacebookAdmin Can't View Other Users' Scheduled Posts
In both the scheduled posts tab and the calendar tab, I can only see my own posts. This is extremely problematic. Is there a setting I need to change? Or is this a known issue? ThanksDoesn't sync leads with zoho social
Hello, we have problems with the synchronization of the forms of facebook ads with zoho social, when we connect Zoho with Facebook ads it imports the leads correctly but when a day passes the leads that arrive on Facebook are not synchronized with ZFacebook Group Integration
I have a Facebook Group linked to my Zoho account! Later, when I post to the group using Zoho, it has been messing up my posts. You're wondering how? When it posts through Zoho, it says error with any link I post, but the link works fine on the linkedCustom Reports - Adding Items Rearranges Entire Grid
The custom reports feature is terrible. You can't lock anything into where you want it to be. It takes ages to move tiles to where you want them to be and if you add something after you've got it the way you want it, it adds the new tile to the top andUnable to post to Facebook
Posts are not posting on Facebook - appearing on other social platformsAutomatic content scheduling system
Hi.... just an idea. When I worked in radio we used music scheduling software where you entered a whole bunch of songs and it would automatically rotate the songs based on the songs weight. Each song would be weighted by a list... A list, B list and CMatch tag field importing from Zoho Social
We have some Facebook Leads Ads Forms synchronized in Zoho Social and Zoho CRM, working fine. The only issue is the tag, in the additional fields. We have tried to match with every possible Ad field, but we can't get it to appear in the tag field inWorkplace by Facebook
It'd be great if Zoho Social integrated with Workplace by Facebook. This gives us the opportunity to share our marketing into the platform so our employees can see it as well and we can discuss various aspects.How I Share Publicly share the sheet of Questions?
Hello Everyone! I have some questions sheets of survey. I want to share this survey on different sites Facebook, Instagram, Eden Derma and Twitter. I have project where different peoples of data collected through online platforms. Is it Possible to shareZoho Social - Plan Comparison, Zoho for Agencies
How can I tell which Zoho Social Plan I have? We are a small agency with 5 Clients (Brands) currently set-up, but I don't think we are using the Agency version.Customize Network Content BETA
Absolutely love this feature, and one ive not seen anywhere else. BUT It's really really buggy. The screen handling is terrible, can't click to a position in a post to edit, you have to use your cursor keys. When typing sometime the text appears at aHow do clients connect channels without giving us their social passwords?
I know I can send clients a link to the Client Portal. But the client portal does not have an area where they can connect their social channels. At the moment I think only agency owners can connect channels, which means they have to ask clients to sharePublish via mobile notification
Having just recently moved all of our accounts from Hootsuite to Zoho to gain access to some of the great feautures you guys have, im struggling to understand why your Instagram support is so weak. I wish I had spotted it during our trial. Why can't weExternal Access
Hi, we have employed a Social Media person whom we want to access Zoho Social but not be able to login and view our details on the CRM. How do we do this without having to pay for an extra user please?Zoho Social Custom Domain
Any plans for Zoho Social Custom Domain?Data not found Social message
Hi, I am having trouble in Social integration/brand with twitter direct message. I messaged the twitter page with another dummy account but the conversation doesnt seem to show in the desk social data I am trying to convert a direct message into a ticketZoho just completely priced us out of Zoho Social
As if the pricing wasn't aggressive enough, Additional brand now increased to $200 per year. Zoho just doubled down on their outrageous pricing to add a "brand" (ie. if you want to post to more than one IG account you need to purchase an additional brand).Calendar to show ALL months posts and not just scheduled?
Can we have the calendar show all posts and not just scheduled. The platform we've just moved from, Hootsuite, did this and it is very useful to be able to visualize across a month what went out and when. This makes doing analysis on success/best timesCan't use facebook Lead Ads
Hi, we're using Zoho CRM and Zoho Social in Zoho One plan. We have already connected our facebook account with Zoho CRM and Zoho Social, but we can't find the Facebook Lead gen button in zoho Social, looks like it is not available. We want to displayCannot post to my Facebook GROUP
I've been posting to my Facebook Page, Group, Instagram, and Twitter for months. Suddenly, the GROUP posts no longer successfully post and after every attempt, Zoho tells me it's disconnected. I reconnect. Post. And disconnects instantly after failingWhere do I find my draft posts on the free edition?
I had a several posts ready to go in my drafts and I can't find where the draft posts were moved to. Please help, thanksCannot get monthly reports - Zoho Social
Our company has the standard plan for Zoho Social. I tried gathering monthly analytics for our social media accounts, but I do not have the option to filter the date range or anything. All I have is a box in the righthand corner that says "Channels overviewError when posting on Instagram
Hi, I have been posting videos to Instagram and Facebook through scheduled posts. A few times my videos have not gone through on Instagram and the error message I receive is only "sorry, we can't publish this" and the post then goes to unpublished posts.Cant post more than 4 images on instagram
We cant seem to post any Instagram posts with more than 4 images. Is this not a feature available on Zoho? We were in the process of switching everything to Zoho but this is a huge concern.Why isn't my image posting on FB?
Hello, is there a reason this image didn't post on FB? It's a PNG fil edited in Canva. I have several images like this that are scheduled already so I'll need to adjust if it's something I can adjust. I posted a regular .jpg file already through Zoho and it posted just fine. What's the haps? Thank you, AnnaUnable to schedule posts!
Hi everyone, I'm on the free account. I just realised it doesn't give me the options to schedule posts anymore, I can only 'post now'. I don't understand why I can't even see what I scheduled before. Can anyone help? Thanks, BenedettaNext Page
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Announcements
A decade together - Thank you for being a part of the journey with Zoho Social!
A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What started as a small idea has grown to a powerful platform to help businesses across the globe reach theirIntroducing Social Toolkit
Hi everyone, We're thrilled to launch Social Toolkit, a one-stop dashboard to help take your social media presence to new levels by letting you create aesthetic profiles and share content that your audience will actually enjoy engaging with. Social ToolkitIntroducing advanced statistics for TikTok and other Social enhancements
Dear customer, We've introduced some exciting and much-awaited updates on Zoho Social. You can now interact with your TikTok videos and do much more. These enhancements will help you publish your Tiktok content smoothly, understand your audience betterTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsImpact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here is
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Introducing Social Toolkit
Hi everyone, We're thrilled to launch Social Toolkit, a one-stop dashboard to help take your social media presence to new levels by letting you create aesthetic profiles and share content that your audience will actually enjoy engaging with. Social ToolkitCross-Posting to a Telegram Channel
We don't have a native way to cross-post to Telegram channels. Did anyone find a way around it? I checked Zoho Flow - but Telegram isn't there. Maybe some 3rd party integrations connecting Facebook, IG, etc., bypassing SalesIQ altogether?Post on behalf of employees as well as business socials
Is there a way to give our sales team access to social to add their own LinkedIn accounts, so that when we schedule business posts, we can also post on behalf of them at the same time so they don't have to repost etc.
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A decade together - Thank you for being a part of the journey with Zoho Social!
A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What started as a small idea has grown to a powerful platform to help businesses across the globe reach theirAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,
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