Why does Zoho Voice not listed in Zoho OAuth Connection in Creator
Zoho Voice's incomplete release raises significant questions about Zoho's claims of offering a fully interconnected suite of products. Here's a breakdown of the concerns: 1. No OAuth Connection Support for Zoho Voice OAuth is the standard for secure API
Route Calls to Cliq
We have telephony integrated with Zoho CRM, however, not everyone has business logging into the CRM. So, after analysis, we thought it would be great to have Zoho Cliq integrated with Telephony so that it can handle call transfers to individuals within
Feature to route calls from telephony to Cliq
We have telephony integrated with Zoho CRM, however, not everyone has business logging into the CRM. So, after analysis, we thought it would be great to have Zoho Cliq integrated with Telephony so that it can handle call transfers to individuals within
No DID number is assigned to this agent.
No DID number is assigned to this agent.
No Code SMS via Workflow
Is there a way to be able to create SMS (via Zoho Voice) without the need for deluge? In other CRMs they have this option where you add it to the workflow. This is how it should be designed. 1. A simple box pops-up that will allow you to type in your
Edit Call Disposition in Logs & Export
Hello, It would be very helpful to have the following features: 1) The ability to edit the call disposition after closing the call window/popup. The current UI does not allow re-opening the window after you exit the call wrap-up. However, it is possible
Zoho Phone/purchased numbers
I found a price list for the various phone numbers you can purchase from zoho. They all have a cost per minute for both in-coming and out going calls. Would this cost get absorbed into the monthly fee if we subscribe to Zoho Phone? The documentation is
Zoho Voice Upgrade
We want to upgrade from Zoho Voice to Contact Center. However, when I click on upgrade, it says it's $79/user/month. But from my understanding Contact Center includes 10 Telephony Seats. I don't want to buy the wrong thing. If I sign up for it, will I
plans for calling
I want to call clients from Zoho with private number can you send me the plans
Can Voice SMS messages be sent using workflows or deluge?
Can Voice SMS messages be sent using workflows or deluge?
SMS in mobile ZDialer app
Per your support article, SMS and MMS feature is also available in the ZDialer mobile app. However, the screenshot of the app in the Google Play and iOS Appstore doesn't show an SMS tab. I downloaded it and don't see it, either. Is it because SMS needs
SMS feature
Hello, I am glad to see that Zoho Voice is coming its way as I am looking for a new phone system. Especially if this is fully integrated with Zoho CRM and Recruit :) But, what about the SMS feature which it seems not being active yet. Is it in the roadmap
Routing automation rules
Dear Staff, as part of the integration between Zoho Desk and Zoho Voice it would be useful to be able to route calls based on the ticket number. The caller enters the ticket number and the call is routed to the agent assigned the ticket. An example of
How to send a single SMS (group text) to two or more numbers simultaneously?
How to send a single SMS (group text) to two or more numbers simultaneously?
Zoho Voice and Zoho CRM integration
So, I created the connection between zohoCRM and ZohoVoice, I gave the Scope Value : ZohoVoice.sms.ALL permissions. And I went ahead and created a test function in CRM in order to test the sendBulk sms and keep getting error: "{"code":"ZVT010","message":"Extra
Issues with Zoho Voice Product/Functionality
We have attempted to integrate ZOHO Voice with ZOHO CRM, and it doesn't work as we had hoped. Until the below items are addressed but the Zoho Voice team, this product is not usable for our organization. 1. Call Recording - You cannot remove the introduction
A few questions as i investigate zoho voice.
Soft phones are great, but some of my users still like to use desk phones. I currently solve this by having a voip phone connected to the sip interface of my voip provider. Is this an option? Is there a mobile device soft phone? android/iphone? Does zoho
How to get Zoho Voice Calls to appear in the CRM Calls Module
I'm dialing numbers directly from the Zoho CRM using the Zoho Voice Chrome extension, but those calls are not logged under the contact or under the Calls Module. How can I fix that?
Support to make and receive calls in India
It would be very helpful if Zoho Voice is also supported for Indian customers to make and receive calls from Indian number.
What is Zoho Voice?
Any business that is looking to expand its reach will think of national and international growth. If you are already a part of a business or an owner then you would know the importance of seamless communication. To be able to make this communication possible,
voice is not available in AUSTRALIA data center
Hi there, I need to know the exact time that Australian users are able to use zoho voice. It is important for my company. None of the employees are satisfied with zoho telephony. Zoho Telephony made a really hard situation for my company! Please help