How do I add my other email address to my Zoho account?

How do I add my other email address to my Zoho account?

To add your existing email address (from other email service providers) to your Zoho account for the purpose of sign-in and recovery:
Note: If you're an organization user and don't the see the option to add an email address, it means your administrator has restricted users from adding email addresses. Contact your administrator for further details.
  1. Go to accounts.zoho.com, or open the profile panel from your app, then click My Account.
  2. Click Profile in the left panel, then click Email Address.
  3. Click Add Email Address.
    Adding a new email address to Zoho account
  4. Enter the email address, then click Add. An OTP will be sent to the entered email address.
  5. Enter the OTP received, then click Verify.
After you click Verify, this email address will be added as a recovery email address. If needed, you can also set this as your primary email address.


To add an alias address to your account for sending emails:
If you have hosted a custom domain, you can setup custom emails such as "info@yourdomain.com", and "support@yourdomain.com".
  1. If you are an organization user, contact your administrator to add an alias for you.
  2. If you are an organization admin and wants to add aliases for the users in your organization, then refer to this Zoho Mail help article. If you are using Zoho One, refer to this Zoho One help article.
  3. If you are a personal user (i.e., not part of any org), then you cannot create aliases. But you can configure an external email address as one of the 'From' addresses and send emails using them in Zoho Mail.



Related article:
  1. How do I set an email address as primary?
  2. How can I remove an email address from my account?


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Profile

                                                                                                                How to change my profile picture Sign in to your Zoho account. Click Personal Information under Profile. Hover the cursor over your profile picture and click . In the pop up window, select the image you wanted to keep as the profile picture, then ...
                                                                                                              • How do I set an email address as primary?

                                                                                                                Info: If you're looking to add another email address/alias to your account, refer to this help article. Once you have added another email address to your account Go to accounts.zoho.com (or) open the profile panel from your app, then click My ...
                                                                                                              • How can I remove an email address from my account?

                                                                                                                To delete an email address from your account: Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile in the left panel, then click Email Address. Click next to the recovery email address you want to ...
                                                                                                              • I cannot confirm my account as I have signed up with an incorrect email address

                                                                                                                Description To sign up for a Zoho app, you will need to provide an existing email address. Once you create an account, a confirmation link will be sent to your email address, which you can use to verify your account If you enter an email address that ...
                                                                                                              • Sign in using OTP instead of password

                                                                                                                Instead of entering a password, you can enter an OTP to sign in to your Zoho account. You can choose to send the OTP to either your primary email address or your primary mobile number. Note: You can't use this option to sign in if your email address ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources