How do I add my other email address to my Zoho account?
To add your existing email address (from other email service providers) to your Zoho account for the purpose of sign-in and recovery:
Note: If you're an organization user and don't the see the option to add an email address, it means your administrator has restricted users from adding email addresses. Contact your administrator for further details.
- Go to accounts.zoho.com, or open the profile panel from your app, then click My Account.
- Click Profile in the left panel, then click Email Address.
- Click Add Email Address.
- Enter the email address, then click Add. An OTP will be sent to the entered email address.
- Enter the OTP received, then click Verify.
After you click Verify, this email address will be added as a recovery email address. If needed, you can also set this as your primary email address.
To add an alias address to your account for sending emails:
If you have hosted a custom domain, you can setup custom emails such as "info@yourdomain.com", and "support@yourdomain.com".
- If you are an organization user, contact your administrator to add an alias for you.
- If you are an organization admin and wants to add aliases for the users in your organization, then refer to this Zoho Mail help article. If you are using Zoho One, refer to this Zoho One help article.
- If you are a personal user (i.e., not part of any org), then you cannot create aliases. But you can configure an external email address as one of the 'From' addresses and send emails using them in Zoho Mail.
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