Multi-Mode MFA

Multi-Mode MFA

Introduction 

Multi-mode MFA is an option wherein you can enable more than one MFA mode for your Zoho account. Zoho provides four modes to choose from: OneAuth, SMS-based OTP, app-based OTP (authenticator apps), and YubiKey. To enable multi-mode MFA, you will need to configure at least two MFA modes

How to use multi-mode MFA  

If your primary mode isn't readily available when you're signing in to your account, you can use any of the other MFA modes you've enabled to sign in.

If you have enabled OneAuth as your primary mode: 

  1. Go to Zoho Accounts.
  2. Enter your email address, then click NEXT.
  3. Enter the password, then click SIGN IN.
    If you've enabled password-less sign-in, click Sign in another way directly.
  4. Click Sign in another way, then click Problem signing in?.
    1. If you have access to your mobile device, choose a corresponding MFA mode to sign in. 
    2. If you don't have access to your mobile device: 
      1. Click Can't access your mobile device?.
      2. Choose the option that applies to your case. 

If you have enabled SMS-based OTP/app-based OTP/YubiKey as your primary mode: 

  1. Go to Zoho Accounts.
  2. Enter your email address, then click NEXT.
  3. Enter the password, then click SIGN IN.
  4. Click Problem signing in?.
    1. If you have access to your mobile device, choose a corresponding MFA mode to sign in.
    2. If you don't have access to your mobile device: 
      1. Click Can't access your mobile device?.
      2. Choose the option that applies to your case.

How to delete a specific MFA mode  

  1. Sign in to your Zoho account.
  2. Click Multi-Factor Authentication.
  3. Click next to the MFA mode you want to delete, then click Confirm.
Refer our help guide in case you wish to disable MFA for your account.


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com


                              




                            

                          Zoho Marketing Automation

                            Zoho Sheet Resources

                             




                                Zoho Forms Resources


                                  Secure your business
                                  communication with Zoho Mail


                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times


                                    Carry your calendar with you
                                    Anytime, anywhere




                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now


                                                Zoho SalesIQ Resources



                                                    Zoho TeamInbox Resources



                                                            Zoho DataPrep Resources



                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW


                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now











                                                                                      • Related Articles

                                                                                      • Introduction to multi-factor authentication (MFA)

                                                                                        Multi-factor authentication is used as an extra layer of security while signing in to your account. When you enable MFA, all your future sign-ins will require you to verify your identity to ensure that your account isn't accessed by unknown users. ...
                                                                                      • YubiKey

                                                                                        What is a YubiKey? YubiKeys represent the security keys developed by Yubico , which can be used to enable multi-factor authentication (MFA). YubiKeys don't require a battery to function and need no software installation to authenticate your accounts. ...
                                                                                      • How do I delete an MFA mode in my account?

                                                                                        MFA modes can be either set by you for your Zoho account, or enforced by your admin if you are part of an organization. If an MFA mode is set by you, you will see a toggle option at the top-right corner next to MFA Modes in the Multi-Factor ...
                                                                                      • Set up OneAuth for your Zoho account

                                                                                        Info: This article explains the working of OneAuth and how you can set it up to secure your Zoho account. If you don't have a Zoho account, but want to secure your other non-Zoho accounts, check out OneAuth's OTP Authenticator. How OneAuth works Zoho ...
                                                                                      • How do I enable MFA for my account?

                                                                                        Sign in to your Zoho account. Click Multi-Factor Authentication. Select your preferred MFA mode. For your authentication needs, we suggest that you download OneAuth, our very own multi-factor authentication app, which offers four different MFA modes: ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace

                                                                                        Resources

                                                                                        Videos

                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                        eBooks

                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                        Webinars

                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.



                                                                                          Zoho Show Resources