Disable Multi-factor Authentication | MFA - Zoho Accounts

Disable/Re-enable Multi-factor Authentication

This article only explains instructions for disabling MFA when you still have access to your account. If you're currently locked out of your account:
  1. Recover your account using your previously-saved backup verification codes (or) passphrase (in case of OneAuth).
  2. Or, if you're an organization user, contact your organization administrator to disable MFA for your account.
For security reasons we recommend that you not disable MFA. If you want to disable it temporarily, make sure to re-enable it as soon as you can.

To disable MFA for your Zoho account:
  1. Sign in at  accounts.zoho.com.
  2. Click Multi-factor Authentication in the left menu, then go to MFA modes.
  3. Use the toggle bar on the top-right corner to disable MFA.
    Note You won't be able to see the toggle, if your admin has enforced MFA for your account. Instead of the toggle, you will see the label   displayed next to MFA Modes. Contact your admin for further clarification.


Once you have disabled MFA, the backup codes you had generated previously will not work anymore. If you choose to re-enable MFA, you will have to generate new backup codes. You will also have to re-configure application-specific passwords for all your third-party apps when you re-enable MFA.

To re-enable MFA for your account:
  1. Go to accounts.zoho.com.
  2. Click Multi-factor Authentication in the left menu, and go to MFA modes.
  3. Use the toggle bar in the top-right corner.
  4. Click Enable.
  5. If needed, select the sessions to terminate, then click Continue.
  6. Click Generate New Codes and save the new backup verification codes.
The previously configured MFA modes will be activated.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com


                              




                            

                          Zoho Marketing Automation

                            Zoho Sheet Resources

                             




                                Zoho Forms Resources


                                  Secure your business
                                  communication with Zoho Mail


                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times


                                    Carry your calendar with you
                                    Anytime, anywhere




                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now


                                                Zoho SalesIQ Resources



                                                    Zoho TeamInbox Resources



                                                            Zoho DataPrep Resources



                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW


                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now











                                                                                      • Related Articles

                                                                                      • Multi-Mode MFA

                                                                                        Introduction  Multi-mode MFA is an option wherein you can enable more than one MFA mode for your Zoho account. Zoho provides four modes to choose from: OneAuth, SMS-based OTP, app-based OTP (authenticator apps), and YubiKey. To enable multi-mode MFA, ...
                                                                                      • Introduction to multi-factor authentication (MFA)

                                                                                        Multi-factor authentication is used as an extra layer of security while signing in to your account. When you enable MFA, all your future sign-ins will require you to verify your identity to ensure that your account isn't accessed by unknown users. ...
                                                                                      • How do I enable MFA for my account?

                                                                                        Sign in to your Zoho account. Click Multi-Factor Authentication. Select your preferred MFA mode. For your authentication needs, we suggest that you download OneAuth, our very own multi-factor authentication app, which offers four different MFA modes: ...
                                                                                      • I'm facing issues with my multi-factor authentication. How do I get back into my account?

                                                                                        The different multi-factor authentication (MFA) modes we provide are OneAuth, mobile-based OTP, time-based OTP, and YubiKey. Your solution may differ according to your chosen MFA mode. Choose the solution that applies to your case from those given ...
                                                                                      • Announcement pages for Zoho account

                                                                                        Select the announcement you want help with: Account confirmation Confirm your location Review your account details Manage your domains Add your mobile number Confirm your email address/mobile number Terms of Service and Privacy Policy updated You are ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace

                                                                                        Resources

                                                                                        Videos

                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                        eBooks

                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                        Webinars

                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.



                                                                                          Zoho Show Resources