OTP Authenticator - Add 2FA accounts | OneAuth

Add 2FA accounts to OneAuth

This article explains how to add your 2FA-enabled online accounts, such as Google, Facebook, Microsoft, and other services to OneAuth.

Prerequisites:

  1. An online 2FA account
  2. A compatible device (Android, iOS, macOS, Windows)
  3. A Zoho account for backup and recovery (optional)
Info
To secure your Zoho account using OneAuth, refer to Set up MFA for Zoho account.

OneAuth's 2FA Authenticator helps to:
  1. Generate time-based OTPs for your 2FA accounts
  2. Securely sync your 2FA accounts to the cloud using a Zoho account
  3. Export and import your 2FA accounts to the OneAuth app
  4. Backup and restore your 2FA accounts on new devices

How to add 2FA accounts in OneAuth

  1. Sign in to OneAuth
    1. Download and install OneAuth on your device.
    2. If you have a Zoho account, tap Sign in with Zoho. Otherwise, tap Continue as Guest.
    Info2FA accounts added in Guest mode are not backed up or synced to the cloud. To back up and recover 2FA accounts, create or sign in to a Zoho account from the Upgrade tab.
  2. Add an online 2FA account
            You can add a 2FA account to OneAuth in either of the following ways:
    1. Scan the QR code
      The following steps are generic and may vary depending on the service.
      1. Go to the Security Settings of the online 2FA account you want to secure.
      2. Enable Two-Step Verification or Two-Factor Authentication.
      3. Select the OTP authenticator as the verification method.
      4. A QR code or secret key will be displayed.
      5. Open OneAuth and tap Scan any QR. Then, scan the QR code displayed on the 2FA accounts page.
      6. Verify the 2FA account details displayed in OneAuth, then tap Done.
      7. Info Help links for getting the OTP secret in Facebook | Google | Twitter | LinkedIn | Microsoft.
    2. Add account manually
      If you can't scan a QR code, go to the Authenticator tab, then tap Add new and add your 2FA account in one of the following ways.
      1. Upload QR image:
        1. Tap Choose from Photos for iOS, Pick from gallery for Android, or Upload image for Windows to upload the QR image.
        2. Verify the 2FA account details displayed in OneAuth, then tap Done.
      2. Enter 2FA secret:
        1. Tap Add account manually and enter the following details:
          1. Issuer name: Name of the online 2FA account you want to secure (optional).
          2. User name: Your username in that account (optional).
          3. Secret key: The alphanumeric secret displayed on your 2FA account's Settings page.
          4. Choose Folder: A folder to add the 2FA account. To create a new folder, tap the + icon, enter a name for your folder, and then tap CREATE.
          5. Choose Brand: Choose an appropriate account logo.
            Info
            We recommend you keep the Advanced Settings of your 2FA provider's details unchanged. Incorrect changes may cause OTP verification to fail.

        2. Tap Done.                                         
                  The account will be added, and a time-based OTP will be generated. Enter this OTP on the 2FA account's page to complete verification. To add additional online 2FA accounts in OneAuth, tap   at the top-right corner in the Authenticator tab.      
Info
We recommend setting up a recovery mode in OneAuth to help you regain access to your account if you lose it. Refer to Backup and Sync 2FA accounts.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              TypeformWCAG

                                All-in-one knowledge management and training platform for your employees and customers.


                                            Create. Review. Publish.

                                            Write, edit, collaborate on, and publish documents to different content management platforms.

                                            Get Started Now




                                                              You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                  Manage your brands on social media


                                                                    • Desk Community Learning Series


                                                                    • Digest


                                                                    • Functions


                                                                    • Meetups


                                                                    • Kbase


                                                                    • Resources


                                                                    • Glossary


                                                                    • Desk Marketplace


                                                                    • MVP Corner


                                                                    • Word of the Day


                                                                    • Ask the Experts


                                                                      Zoho Sheet Resources

                                                                       

                                                                          Zoho Forms Resources


                                                                            Secure your business
                                                                            communication with Zoho Mail


                                                                            Mail on the move with
                                                                            Zoho Mail mobile application

                                                                              Stay on top of your schedule
                                                                              at all times


                                                                              Carry your calendar with you
                                                                              Anytime, anywhere




                                                                                    Zoho Sign Resources

                                                                                      Sign, Paperless!

                                                                                      Sign and send business documents on the go!

                                                                                      Get Started Now




                                                                                              Zoho TeamInbox Resources





                                                                                                        Zoho DataPrep Demo

                                                                                                        Get a personalized demo or POC

                                                                                                        REGISTER NOW


                                                                                                          Design. Discuss. Deliver.

                                                                                                          Create visually engaging stories with Zoho Show.

                                                                                                          Get Started Now








                                                                                                                              • Related Articles

                                                                                                                              • Introduction to OneAuth

                                                                                                                                What is OneAuth? OneAuth is a free multi-factor authentication (MFA) app developed by Zoho. Setting up MFA with OneAuth improves your account security by reducing the risk of unauthorized access. It helps secure: Your Zoho account Your online 2FA ...
                                                                                                                              • OneAuth 3.0: Enhanced encryption & sync logic of OTP secret keys

                                                                                                                                The need for encrypting OTP secret keys In OneAuth, you can back up your OTP secret keys with Zoho Cloud to have them synced across all your devices and to restore them whenever needed. More about backup and sync Info: "Secret key" refers to the ...
                                                                                                                              • Smart Sign-in using OneAuth

                                                                                                                                Smart Sign-in is a secure and seamless way to sign in to your Zoho account by scanning a QR code using Zoho's Authenticator app, OneAuth. You need not type in your username or password manually. Prerequisites You need OneAuth installed on your mobile ...
                                                                                                                              • What is an OTP authenticator in Zoho OneAuth?

                                                                                                                                One-time Passcode (OTP) authenticator is Zoho OneAuth's in-built two-factor authentication (TFA) module. You can use the OTP authenticator to secure your business and social accounts like Google, Microsoft, or Facebook. You can also use the OTP ...
                                                                                                                              • Recover OneAuth account

                                                                                                                                Zoho OneAuth offers a secure way to sign in to your Zoho account and other 2FA supported online accounts. However, there may be instances where you could get locked out of your OneAuth account, such as: You uninstalled OneAuth from your device ...
                                                                                                                                Wherever you are is as good as
                                                                                                                                your workplace

                                                                                                                                  Resources

                                                                                                                                  Videos

                                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                  eBooks

                                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                  Webinars

                                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                  CRM Tips

                                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                                    Zoho Show Resources