Set up MFA for Zoho account
How OneAuth works
- Enter your password.
- Verify your identity using one of three sign-in modes available in OneAuth.
- Verify your identity using your biometric data such as your finger print or facial recognition data.
OneAuth sign-in modes
Sign-in mode | How it works | Online/Offline |
Push notification | A push notification will be sent to your mobile device when you try to sign in. You will need to accept it to verify yourself. | Requires Internet |
Time-based OTP | In the sign-in page, you will need to enter a verification code that your OneAuth apps generates (for every 30 seconds) to verify yourself. | Works offline |
QR code | In the sign-in page, you will need to scan a QR code using the scanner in your OneAuth app to verify yourself. | Requires Internet |
Biometric verification
Passwordless sign-in
- Regular MFA sign-in:
Username ----> Password ---> MFA mode ----> Access
- Passwordless sign-in using OneAuth:
Username ----> Preferred sign-in mode ----> Biometrics (optional) ----> Access
- Go to the Zoho Accounts sign-in page.
- Enter your username, then click Next.
- Open OneAuth on your mobile device, and verify your identity using your preferred sign-in mode to sign in.
Setting up OneAuth
Prerequisites
- Must have a Zoho account
- Must have a supported browser (Google Chrome or Safari browser) installed in you mobile phone
A. Install OneAuth and enable MFA
- Download and Install the latest version of OneAuth (from Appstore/ Playstore).
- Open OneAuth and tap SIGN IN.
- Sign in with your Zoho credentials.
- Tap either Go Passwordless or Keep using Password.
- In the Authentication Summary page, tap Enable MFA.
B. Configure MFA
- In the MFA tab, tap
.
- If you want to sign in without entering the password, enable Passwordless sign in.
- Select your Preferred sign-in mode, then click Done.
- If you want to add another layer of biometric verification, enable Fingerprint authorization/ Face ID authorization.
C. Configure recovery mode
- Go to the Settings tab.
- Tap Recovery.
- Configure your preferred recovery modes:
D. Set OneAuth as your primary MFA mode
- Go to accounts.zoho.com.
- Click Multi-Factor Authentication in the left menu.
- Click Make Primary next to OneAuth.
Learn more about OneAuth
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