Audience Management
Import Contacts FAQ
Import Contacts 1. How can you import a list of contacts to the Unsubscribed list? To import contacts with the Unsubscribed subscription type: Navigate to Audience -> Contacts. Click the Import Contacts button at the top-right. Choose the file. In ...
Forms FAQ
Signup Forms 1. Is there a limit to the number of signup forms you can create? No, there is no limit to the signup forms that can be created. You can create any number of signup forms. 2. Is signup form accessibility gated by a pricing plan in Zoho ...
Contact Scoring FAQ
Contact Scoring 1. How does contact scoring work in Zoho Campaigns? Contact scoring in Zoho Campaigns assigns scores or points to contacts based on their actions, like opening emails or clicking links. You define the scoring rules, and the system ...
Tags FAQ
Contact Tags 1. What is a tag in Zoho Campaigns? A contact tag in Zoho Campaigns is a label or keyword assigned to one or more contacts to categorize, group, or identify them based on attributes, behavior, or custom criteria. Tags help organize ...
Topics FAQ
Topic Management 1. What is a topic in Zoho Campaigns? Topics are used to categorize your contacts based on their preferences, enabling you to send the right emails to the right recipients. To create a topic, follow the below steps: 1. Navigate to ...
Segments FAQ
Segmentation 1. Can you apply multiple criteria (AND/OR) in one segment? Yes. In Zoho Campaigns, you can apply multiple criteria within a single segment using AND/OR conditions. This allows you to filter contacts more precisely by combining different ...
List Management FAQ
List Management 1. Can you import contacts into a mailing list from an Excel file? Yes. You can import an Excel file containing your contacts directly to the mailing list by following these steps: Navigate to Audience -> Lists. Click a list you've ...
Contact Management FAQ
Introduction to contact management 1. How many contacts can you add at one time using the Add Multiple Contacts option? You can add 20 contacts at a time. If you want to add more than 20 contacts at a time, we suggest importing them. You can do this ...