How is it useful?  

• Target specific groups of users easily
• Split users based on attributes or conditions

Currently, you can create audiences and use them to create audience dashboard.

Who can configure audiences?  

Configuring an Audience

1. Click the gear icon from the right menu.
   
   
   
   
2. From the dropdown, select Settings.
3. Under Users & Controls, select Audience.
   
   
   
   
4. Click Create Audience.
   
   
   
   
5. In the pop-up, enter the audience name, description, and click Next.
   
   
   
   
6. Choose the audience type from the two options:

• Manual- Users have to be added manually by you.
• Condition-based- Users are automatically added and removed based on defined conditions you set.
  
  

1. In the audience type selection pop-up, click Add users manually.
   
   
   
   
2. Click Add users.
   
   
   
   
3. In the pop-up, search and select users you'd like to add to this audience.
   
   
   
   
4. Click Add.

1. Click Import bulk users.
   
   
   
   
2. In the pop-up, click Upload to select a .csv from your device with the email addresses of users you'd like to add to this audience.
   
   
   
   
3. Click Add Users.
   
   
   

Note:

• Import users under their existing network role (Member, Guest, or External User) using the respective column.
  
• In the import pop-up, passed and failed email addresses are listed. You can unselect passed emails if needed, but review them before adding.
  

Setting up a condition-based audience

1. In the audience type selection pop-up, click Add users by condition.
   
   
   
   
2. Under Conditions, choose the field you want to filter users by (for example, department, location, or role).
   
   
   
   
3. Select the operator and enter the required value.
   
   
   
   
4. Click + icon at the right corner to add more conditions if required.
   
   
   
   
5. Combine conditions using AND or OR.
   
   
   
   
6. The condition pattern will be shown below for your preview. Check and click Save.
   
   

Info:

• By default, conditions are executed from left to right.
• Users can edit the pattern and modify brackets to group conditions and control the execution flow.
• The condition order cannot be changed within the pattern. To reorder conditions, use the condition list by dragging and dropping them.
  

Available fields and operators to create conditions

Note: 

• When you add a condition, the system scans all user profiles in your network and automatically adds those who match it to the audience.
• You can add up to 20 conditions.
  

Can I switch between Manual and Condition-based audiences?

How many audiences can be created in a network?