Understanding Payment Gateways
- This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version.
- Note: Payment workflows rely on Payment Gateways powered by Zoho Checkout.
2. Availability
This feature is only available in the trial and paid plans in Zoho Creator.
Only the super admin can configure Zoho Checkout, which serves as a prerequisite for payment gateway.
Admins and developers can configure payment gateways and link them to app workflows.
Admins can also enable or restrict access for specific applications.
The live users can make use of the payment gateways to transact in their account.
The availability of specific payment gateways depends on your data center and the country/currency selected in Zoho Checkout configuration.
3. Overview
In Zoho Creator, payment transactions are powered by Zoho Checkout, which connects your applications to various third-party payment gateways without the need for manual setup or direct API integrations. Zoho Creator also supports configuring multiple payment gateways within a single account, allowing businesses to route transactions through different providers based on application needs, customer preferences, or region-specific requirements. This setup enhances flexibility and gives developers centralized control without relying on complex code or external systems.
3.1 Role of Zoho Checkout in Zoho Creator
Acts as an intermediary between Creator apps and payment providers, abstracting the complexity of individual gateway integrations.
Offers a guided UI to configure and manage supported gateways, eliminating the need to implement separate APIs for each service.
Handles secure transaction processing on your behalf without exposing sensitive payment data to the app environment.
Ensures compliance with industry standards, such as PCI DSS, for safe handling of customer payment information.
3.2 Business use cases
Once the transaction is successful, the workflow
Updates the Course Enrollment form with the participant's payment status
Sends a confirmation email
Grants access to course materials
This setup reduces manual effort and ensures that only participants who have successfully paid are enrolled and granted access, streamlining the entire registration experience.
Once the payment is successful, the workflow:
Updates the relevant Rent Records form
Sends a digital receipt to the tenant
Optionally sets a reminder for the next payment cycle
This reduces manual tracking, improves payment accuracy, and ensures a consistent and efficient rent collection process.
3.3 Available payment gateways
The following are the payment gateways available across Zoho Creator's data centers. View the countries that support these services
Service | Availability across DCs | |||||||
US | EU | AU | IN | CN | JP | CA | SA | |
Authorize.Net | ✓ | ✓ | ✓ | ✓ | ✗ | ✗ | ✗ | ✗ |
Forte | ✓ | ✓ | ✓ | ✓ | ✗ | ✗ | ✗ | ✗ |
PayPal | ✓ | ✓ | ✓ | ✓ | ✗ | ✗ | ✗ | ✗ |
PayTabs | ✓ | ✓ | ✗ | ✗ | ✗ | ✗ | ✗ | ✓ |
Razorpay | ✓ | ✓ | ✓ | ✓ | ✗ | ✗ | ✗ | ✗ |
Stripe | ✓ | ✓ | ✓ | ✓ | ✗ | ✗ | ✗ | ✗ |
Paytm | ✓ | ✓ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
4. Navigation guide
Navigate to Operations under MANAGE in the left pane of your Zoho Creator account. Click Payment Gateways under Applications to configure payment gateways for your account. Learn how to configure a payment gateway
5. Points to note
You can configure multiple payment gateways in your Creator account.
Payment gateway availability depends on the country and currency configured in Zoho Checkout.
6. Related topics
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