This help page is for users in Creator 6. If you are in the older version (Creator 5),
click here. Know your Creator
version.
1. What does this page cover
Learn how to configure
Payment Gateways for all payment transactions in your Zoho Creator account.
2. Availability
Only the
super admin can configure Zoho Checkout, which serves as a prerequisite for payment gateway.
Admins and developers can configure payment gateways and link them to application workflows.
Admins can also enable or restrict access for specific applications.
The live users can make use of the payment gateways to transact in their account.
The availability of
specific payment gateways depends on your data center and the country/currency selected in Zoho Checkout configuration.
3. Configuring and managing payment gateways

Note: Payment workflows rely on Payment Gateways powered by Zoho Checkout.
3.1 Configuring Zoho Checkout
Zoho Creator’s Payment Gateways are powered by Zoho Checkout, which must be configured to enable payment processing. This configuration defines key parameters, such as your business's country and currency, and determines which payment gateways are available.
If your Creator account is already linked to a Zoho Checkout organization (configured u
nder System Integrations), you can proceed directly to setting up payment gateways. If not, you can configure Zoho Checkout from the Payment Gateways page by following the steps below.Navigate to
Operations under the
MANAGE section in your Zoho Creator account.

Select
Payment Gateways under
Applications. Click
Configure.

Enter the required details in the Zoho Checkout configuration, including:
The available payment gateways will be listed based on your country and currency settings as configured. View the country-wise list of payment gateways
here.
You can also configure Zoho Checkout by navigating to
System Integrations.
On selecting the navigation icon present next to Zoho Checkout, you will be directed to the Zoho Checkout page. The Zoho Checkout organization details can be viewed under Operations > System Integrations.
3.2 Authorizing a payment gateway
Once Zoho Checkout is configured, follow these steps to authorize payment gateways,
Under the Supported Gateways tab, select a payment gateway from the list.

Click Authorize and provide the necessary credentials (such as authentication details).

Note: The credentials required depend on the authentication type supported by the third-party service. For OAuth 2.0, upon clicking Authorize, you will be redirected to the third-party service’s authorization page. You will need to enter your credentials and accept the requested permissions within 90 seconds to complete the authorization.
Once authorized, the gateway becomes available for use in payment workflows across all applications in your account.
3.3 Managing payment gateways
To manage an existing payment gateway:
Click the More button (horizontal ellipsis) next to the required gateway.

Choose from the following options:
Note: If only one payment gateway is configured and it is revoked, all payment workflows will stop functioning until a new gateway is set up.You can manage Zoho Checkout by navigating to the System Integrations page or clicking the note present on the Payment Gateways page.
3.4 Providing application access
This tab allows you to control which applications in your Zoho Creator account can use the payment gateways you’ve authorized. Granting access is necessary for payment workflows in those applications to function.
Navigate to the Application Access tab under Payment Gateways.

Enable access to applications by switching the toggle that requires the use of authorized payment gateways. Click
References to view all the workflows where the gateway is in use.

You can also disable them as required. Upon clicking
Disable, you can view the application references before proceeding to disable.

Once access is granted, payment workflows within the selected applications can process payment transactions using the enabled payment gateways.
3.5 Payment gateways in live and edit mode
You can also access and manage your authorized payment gateways directly from your application's
edit and live mode using the
Integrations slider.
Open your application in
Edit mode or
Live mode.
Edit mode:

Live mode:

Click the
Integrations icon [

] from the application panel to open the slider.
Navigate to the
Payment Gateways tab (if you've also configured
Connections). You can view your Zoho Checkout details and Authorized Payment Gateways in this tab.

Click the three dots icon next to a gateway to:
Revoke – Remove the gateway’s authorization from your account.

If you haven't configured Zoho Checkout or Payment gateways:
Click
Add New to authorize a payment gateway.

Enter your payment authorization details in the popup that follows.

Only the gateways that are connected and have access to the current application will appear in this view. Similarly, you can also provide gateways access to applications from its live and edit mode.

4. Points to note
You must first configure Zoho Checkout before adding gateways.
You can set up multiple payment gateways in your account and grant application access to use them within payment workflows.
Payment gateway availability depends on the country and currency configured in Zoho Checkout.
If a payment gateway is revoked, all associated applications will be unable to process payments until a new gateway is authorized.
- If a payment gateway has been deprecated, you can update it to continue processing transactions when there is a new version available.