Customer Support
Customer Support - An Overview
Are you trying to contact Zoho CRM's customer support team? If yes, you can: Submit a support request through our customer portal. Send an email to support@zohocrm.com Contact us on X/Twitter @zohocares For information on the different support plans ...
Working with Cases
In the world of Internet, online Customer Support has become an integral part of the organizations' business process. Customer Support is an important activity in all types of product and service industries. In general, case trouble tickets are used ...
Working with Solutions
Over a period of time, direct customer support helps your organization to build a rich knowledge base for future reference. A Knowledge Base in the form of solutions (also called as articles or frequently asked questions) that enables your ...
Support Access for Zoho CRM
Support access is a secure method of granting a developer or tech support agent temporary access to your Zoho CRM account so that they can diagnose and troubleshoot issues. Support team members with certain roles can thereby access your Zoho CRM ...