As a Zoho CRM administrator for your organization, your role is to deliver a trusted ecosystem to your employees where they can thrive successfully.

• Help your employees learn and use the CRM tools appropriately
• Customize the CRM platform according to your business needs
• Design automated processes to help sales reps work faster and focus on things that matter more
• Give your sales reps multiple channels to stay connected and interact with their customers 
• Analyze business metrics and make the best use of the data

We will help you discover your roles and actions in implementing Zoho CRM for your organization in the below-mentioned sections:

• Setup your organization account
• Secure your CRM account
• Manage users, roles and permissions
• Customize your account
• Automate your business process
• Manage your CRM data
  
• Manage subscriptions