Free Edition users can try out the 15-day trial of other editions before making a purchase.
To upgrade to any paid edition from the Free edition
Users are the people who can log in to your Zoho CRM account, access CRM data and use features according to the permissions set in your account. You can purchase or cancel user licenses whenever you want in Zoho CRM.
Please note that when you deactivate a user, their user license is not canceled. You will be billed for the number of user licenses that you purchased. You will need to cancel the user license if you no longer want it.
To upgrade users or add-ons
You can update your credit card details at any time. Note that your credit card details are not stored anywhere in our applications. The details you provide are secured and authenticated by VeriSign.
If a payment is declined by your card issuer for any reason, you will have a period of 15 days to make the payment. After this period elapses, you will be asked to select Renew subscription, Choose another edition, or Move to Free Edition to continue using your Zoho CRM account. You will be locked out of your account until you choose an option. These options will be available for two months, after which your account will be moved to the Free Edition and you will be able to log in to your CRM account.
To update your credit card details
You can view all your previous transactions in your Zoho CRM account.
To view your subscription history
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