Setting up Fiscal Year | Online Help - Zoho CRM

Set up Fiscal Year


A fiscal year is a period of one year that a business uses to plan, align, track, and analyze its activities, including sales.

Fiscal years of organizations may not coincide with the Gregorian calendar (spanning from January 1 to December 31). There can be multiple reasons for this difference, such as legal regulations in a region, seasonal patterns in sales, lower cost of auditing services, and so on.

In many industries, there is an additional need to divvy up the fiscal year into periods that are more uniform than calendar months. So, they may look at a fiscal year as 52 weeks instead of 12 months. For example, in the retail industry, the contribution of weekend sales usually outstrips weekday sales. In such cases, retail businesses would like to split the fiscal year into periods that include the same number of weekends. This enhances the comparability of sales data (across weeks, periods, and quarters), improves forecasting, eases payroll calculation, and simplifies accounting work. Many retail businesses have adopted the 4-5-4 fiscal year format.

In Zoho CRM, you can select the fiscal year type that suits your organization:
  1. By default, the standard fiscal year format is chosen and the fiscal start month is set to January.
  2. If businesses want to shift the starting month, they can do so by selecting a different starting month.
  3. If they want to align to other fiscal year patterns, they can choose the custom fiscal year format and pick from the available options.
The standard fiscal year format is where the fiscal year consists of 12 calendar months. The start of the month can be chosen based on your preference.

The following custom fiscal year formats are available:
  1. 4-4-5, 4-5-4, or 5-4-4: In these quarter-based formats, each quarter has 13 weeks. Within a quarter, these 13 weeks are spread across three periods. The number of weeks in these three periods gives the names of these formats: 4-4-5, 4-5-4, and 5-4-4.
  2. 3-3-3-4, 3-3-4-3, 3-4-3-3, or 4-3-3-3: In these year-based formats, each period consists of four weeks. A fiscal year consists of 13 such periods. These periods are distributed across four quarters in 3-3-3-4, 3-3-4-3, 3-4-3-3, and 4-3-3-3 formats. The names indicate the number of periods in each of those four quarters.

Since these formats split the year into 52 weeks (364 days), there is always a slip of a day each year. In addition, you will have the slip of an extra day in a leap year. Depending on your needs, you may need to add an extra week to a financial period. For example, you may need to do this if you want every fiscal year to begin on the first Monday of April. You can add an extra week to any of the upcoming fiscal periods to correct for this.

For both standard and custom fiscal years, you can also select how the fiscal period will be displayed in the CRM.

For both, you'll be able to choose whether the display year is the starting year or the ending year. For a fiscal year spanning 2023 and 2024, the display year can be the starting year (2023) or the ending year (2024). Depending on your choice, the third quarter may be denoted as Q3 2023 or Q3 2024.

Once set, the fiscal year will be used in forecasts, reports, dashboard components, and other places in the CRM.

To set up a standard fiscal year

  1. Log in to Zoho CRM with Administrator privileges.
  2. Navigate to Setup > General > Company Settings > Fiscal Year.
    If you've already set the fiscal year before, click Manage Fiscal Year.
  3. In the Manage Fiscal Year page, do the following:
    1. Select the Fiscal Year Type as Standard Fiscal Year.
    2. Select the starting month from the Fiscal Year begins in drop-down list.
    3. For Display Fiscal Year Based on Q-YYYY, choose Starting Year or Ending Year. This option will not be visible if the starting month is January.
    4. Click Save.

To set up a custom fiscal year

  1. Log in to Zoho CRM with Administrator privileges.
  2. Navigate to Setup > General > Company Settings > Fiscal Year.
    If you've already set the fiscal year before, click Manage Fiscal Year.
  3. In the Manage Fiscal Year page, do the following:
    1. Select the Fiscal Year Type as Custom Fiscal Year.
    2. Select the Format from the dropdown list. It can be a quarter-based format like 4-5-4 or a year-based format like 3-3-3-4.
    3. Set the Start Date by selecting the date and month from their respective dropdown lists.
    4. Configure the display options. For Display Fiscal Year Based on on Q-YYYY, choose Starting Year or Ending Year.
    5. Select Number by Year or Number by Quarter in the Period display option dropdown list. A preview can be seen below this list.
    6. Click Add Surplus Week if needed.
    7. In the Add Surplus Week popup, select the Period where the surplus week is to be added. A Preview in Calendar option is available.
    8. Click Save.

To view the history of fiscal year configuration changes

  1. Log in to Zoho CRM with Administrator privileges.
  2. Navigate to Setup > General > Company Settings > Fiscal Year.
  3. Under the Earlier years section, you'll be able to see the list of all fiscal year changes.

Note
  1. If you've chosen Custom Fiscal Year, a Preview in Calendar button will be available in:
    1. The Fiscal Year tab
    2. The Manage Fiscal Year page
    3. The Earlier years section of Fiscal Year tab (when you hover over a custom fiscal year entry)
Click this button to get a quick preview of the configured fiscal year.

SEE MORE

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Offline Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal

                          Form Designer HR

                          Card Forms Food
                          Assign Forms Photography

                          Translate Forms Real Estate
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Manage Company Settings

                                                                                                                There are certain organization specific details, which help differentiate one organization from another. Zoho CRM recommends Users with Administrator's privilege to customize these company specific details, so that all users under an ...
                                                                                                              • Set up your Organization Account

                                                                                                                As an administrator your first step towards implementing Zoho CRM for your organization will involve entering details in the personal settings and defining the organization details, which will be visible to all users across the departments. You will ...
                                                                                                              • CRM App Settings

                                                                                                                Configure Calendar Settings Tap the icon in the Zoho CRM app. Tap Settings. Tap Week Starts On in the Calendar section of the Settings page. Select the day of the week you want the week to start on in the pop-up. Configure Call Settings Go to ...
                                                                                                              • Setting up organization details

                                                                                                                Feature: Organization Settings | Edition: All Scenario A car dealership company subscribes to Zoho CRM's Enterprise edition to scale their customer service operation and increase sales across the US. To begin using Zoho CRM, they must first set up ...
                                                                                                              • FAQs : Organization settings

                                                                                                                How to change the fiscal year? The fiscal year settings help organizations configure their fiscal cycle based on the selected fiscal start month. Once the fiscal start month is selected, fiscal quarters are automatically rolled up. By default, the ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources