Usage Data
Zia Usage Data Mapping of Events
This guide helps you with the mapping of events of your usage data under Zia. Before getting into greater detail, let's quickly revise the important terms. What is mapping of events? Event mapping is a technique for the system to learn usage data, ...
Import Usage Data to CRM via DataPrep
This guide will assist you in setting a pipeline for extracting unprocessed data from your app/website, cleaning and organizing it with DataPrep to import it to your CRM account. Import data to DataPrep To transfer data from any source to DataPrep ...
Import Usage Data to CRM from Analytics tools
To export your usage data report from your Analytics tool, use the respective guides: Google Analytics/MixPanel. After export, go to the Zoho CRM page and follow the steps below on how to import the usage data into the CRM. 1. Click the More (•••) ...