Desk | Integration Blocks | Knowledge Base

Integration Blocks
Transfer Chats to Live Agents in Guided Conversations
Chat Transfer in Guided Conversations lets you smoothly escalate conversations to live agents when needed. Whether it’s a complex question, a sensitive issue, or simply a customer preferring human help, Chat Transfer ensures they feel heard and ...
Zoho Calendar Integration Block in GC
The Zoho Calendar Integration block (formerly known System Blocks) simplifies connecting your calendar to GC in Zoho Desk. By transforming complex webhook configurations into reusable blocks, this feature allows you to manage and automate calendar ...
Zoho Mail Integration Blocks
Integration blocks (formerly known as System Blocks) simplify the technical complexities of configuring webhook blocks in Guided Conversations (GC) by offering the same services in the form of reusable blocks. This makes it significantly easier to ...
Zoho CRM Integration Blocks
Integration blocks (previously known as System Blocks) simplify the process of configuring webhook blocks in GC by providing reusable blocks. These blocks streamline the process of integrating with external services, making it easier to build ...
Zoho Projects Integration Blocks
Integration Blocks (formerly known as System Blocks) simplify the process of configuring webhook blocks in Guided Conversations (GC) by offering pre-built, reusable blocks.These blocks eliminate the need to create webhooks from scratch each time, ...
Zoho Connect Integration Blocks for GC
Integration blocks (previously known as System Blocks) simplify the complexities of configuring webhook blocks in GC by offering the same services as reusable blocks. This approach eliminates the need to create webhooks from scratch each time ...
Zia Generative AI Integration Block
The Generative AI Block in Guided Conversations (GC) enhances chatbot interactions by enabling more natural and context-aware responses. Unlike traditional rule-based chatbots, this block allows for more flexible and intelligent handling of user ...
Working with Zoho CRM blocks
What are system blocks? System blocks simplify the technical complexities of configuring webhook blocks in GC by offering the same services in the form of reusable blocks, making it easier to build a conversational flow. A webhook is an action that ...
Working with Zoho Cliq blocks
What are system blocks? System blocks simplify the technical complexities of configuring webhook blocks in GC by offering the same services in the form of reusable blocks, making it easier to build a conversational flow. A webhook is an action that ...
Working with Zoho Desk blocks
What are system blocks? System blocks simplify the technical complexities of configuring webhook blocks in GC by offering the same services in the form of reusable blocks, making it easier to build a conversational flow. A webhook is an action that ...

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