HIPAA compliance in Zoho Flow

HIPAA compliance in Zoho Flow

The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach Notification Rule, and Health Information Technology for Economic and Clinical Health Act) ("HIPAA"), requires Covered Entities and Business Associates to take certain measures to protect health information that can identify an individual. It also provides certain rights to individuals. Zoho Flow does not collect, use, store, or maintain health information protected by HIPAA for its own purposes. However, Zoho Flow provides certain features (as described below) to help its customers use Zoho Flow in a HIPAA-compliant manner.

HIPAA requires Covered Entities to sign a Business Associate Agreement (BAA) with its Business Associates. You can request our BAA template by sending an email to legal@zohocorp.com.

Zoho Flow provides the following features or tools that can help users be HIPAA compliant:

Share or unshare connections

App connections created in Zoho Flow are private by default. Sharing a connection makes it available to all members of your organization. They can access, create, and update data by using the connection in flows. Unsharing a connection denies all other users' access and makes it private again. Flows using the connection will continue to access, create, and update data using the connection.

Export audit trail and task history

  1. Audit trail is an organization-wide log of activities. Use it to track what's happening in your Flow organization. All the audit logs since the time the organization was created will be available. The option to export or download this data is only available for the owner or the admins of the organization.
  2. History shows the task history of all flow executions in your organization. Clicking on a particular execution lets you see all the steps of the flow and their input and output details. The option to export or download this data is only available for the owner or the admins of the organization.

Clearly defined roles and permissions

Zoho Flow lets you control access to your application and data. The roles and permissions differ for the owner, admins, and members. The owner or admins can manage members of the organization. Members will not have permission to access administrator functions, such as audit trail, and connections not created by them or shared with them.

The owner of the organization can:
  1. Modify the organization's name
  2. Add or remove members
  3. Change roles of members
  4. Create, edit, and delete flows
  5. Create, test, delete, and reconnect app connections
  6. View and export audit trail and task history

Data is encrypted

As for encryption, which is an addressable safeguard under the HIPAA security rule, data is encrypted during transit and at rest by default

  1. Learn more about compliance at Zoho
  2. Kindly note that the content presented here is not to be construed as legal advice. Please contact your legal advisor to learn how HIPAA impacts your organization and what you need to do to comply with HIPAA.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide

                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com



                          Zoho Marketing Automation

                            Zoho Sheet Resources


                                Zoho Forms Resources

                                  Secure your business
                                  communication with Zoho Mail

                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times

                                    Carry your calendar with you
                                    Anytime, anywhere

                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now

                                                Zoho SalesIQ Resources

                                                    Zoho TeamInbox Resources

                                                            Zoho DataPrep Resources

                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW

                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now

                                                                                      • Related Articles

                                                                                      • Zoho Meeting

                                                                                        What is Zoho Meeting? Zoho Meeting is a secure online meeting platform and webinar solution that helps people find new ways to collaborate and work remotely with efficacy. How to connect your Zoho Meeting account to Zoho Flow Select the trigger or ...
                                                                                      • Encryption in Zoho Flow

                                                                                        Encryption is primarily used to safeguard the contents of a message so that only the intended recipient can read it. This is done by replacing the contents with unrecognizable data, which can be understood only by the intended recipient. This is how ...
                                                                                      • Accessing Zoho Flow through Zoho One

                                                                                        If you are a Zoho One user and still received a trial expiration notification from Zoho Flow, here's why that happened. You can access Flow in two ways: Either by directly signing up for Flow, or through your existing Zoho One account.  If you ...
                                                                                      • Flow loops

                                                                                        How to prevent infinite flow looping? Looping is a scenario in which a set of connected tasks execute repeatedly. When such loops are not regulated, they execute endlessly, creating infinite loops. A flow loop happens when a flow gets invoked ...
                                                                                      • Integrating Google Forms using Zoho Flow

                                                                                        Google Forms has become a popular web-form tool for collecting contacts, surveys, and quizzes. Creating a form and consolidating the responses in a spreadsheet is a straightforward process and takes only a few minutes. However, what if you need to ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace



                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.

                                                                                          Zoho Show Resources