General
What is a form builder?
A form builder is a software tool or platform that allows users to create, customize, and manage online forms without the need for advanced programming skills. It provides a user-friendly interface where individuals or businesses can design forms to ...
Why are the attachments not being sent in the email notifications triggered on form submission?
The attachments will not be sent in the email notifications if you are in the Free plan.
Why do I see an error when accessing the URL of my saved form in email?
The saved form URL will no longer be accessible when: The saved entry is submitted successfully by the User The entry has been deleted by the form owner
Why do I see the error "ERROR OCCURRED WHILE SUBMITTING FORM"?
Check if you have any hidden fields in your form. If yes, check whether any validations such as No duplicates, Range/ Value validation have been configured for the hidden fields. When the value in the hidden field does not match the validation, an ...
How do I contact the support team?
You can use the Contact Us option provided in Zoho Forms home page to leave us your comments and queries or, write to us at support@zohoforms.com. Our support personnel will get in touch with you. EU Customers: Write to support@eu.zohoforms.com.
How do I change my portal name?
To rename a portal, Log in to Zoho Forms as the Super Admin. In the top-right corner, click the icon to access the Control Panel. Click Portal Name under Customization. Your current portal name will appear in the popup. You can enter the new portal ...
How to change the user roles for a form?
You can change the role of the users under the Users' tab. Refer to this help link for the steps to perform the same.
What are the different user roles?
The available user roles are: Super Admin: The Super Admin, can specify roles and alter a User's status (active or inactive) in their organization. They can create and share forms/reports, add approvers and assign tasks to Users. Super Admins can ...
What are the benefits that I can enjoy in Free plan?
We do not have any time-bound restrictions for the Free plan and you could continue to use our free plan within it's limits. The submission limit on the Free plan would reset every month based on your next billing cycle. The following are some of the ...
How do I remove the "Powered by Zoho" footer in my form?
This footer will be automatically removed once you upgrade your subscription to any of our paid plans.
Why choose Zoho Forms?
It's functional, affordable and incredibly easy to use. Plus, no knowledge of code necessary! We know how much you value your time and productivity, so our prompt customer support makes sure you're never left in the dark. With a range of ...
Who is Zoho Forms for?
Zoho Forms is for anyone who wants to collect and manage data in an efficient way. HR managers, market researchers, sales reps, event planners, NGOs, freelancers and educators use Zoho Forms to create beautiful forms that suit their needs; all from ...

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