How to make a form accessible in Zoho Forms

How to make a form accessible in Zoho Forms

Accessibility

Steps to enable Enhanced Accessibility

To enable this,
  1. In your form builder, navigate to the Settings tab > Compliance & Audit > Accessibility.

    Accessibility
  2. Choose Yes for Enhanced Accessibility.
  3. Under Accessibility options visible to respondents, select the controls you want to display on the form. The selected accessibility controls will appear on your published form, letting respondents customize their viewing experience directly.
    1. Font size: Allows respondents to adjust the text size while filling out the form.
    2. Letter spacing: Allows respondents to adjust the spacing between characters.
    3. Themes: Allows respondents to switch to a color theme that suits their visual needs.
  4. Click Save.
Info
You can enable Form Accessibility on both existing and new forms within Zoho Forms.
Once you enable the Enhanced Accessibility option, your form will become compatible with screen readers for those relying on screen readers. The screen reader announces the form element and its properties, allowing users to understand the context and interact with the form.



Respondents will see an accessibility icon Accessibility icon on the top-right corner of the form only when you've chosen to display accessibility controls. Clicking this icon opens the accessibility panel, where they can customize their viewing experience directly on the form.



The panel includes the following controls:
Font Size: Displays six size options by a graduated "A" buttons. Respondents can select any size to instantly resize all text on the form to their preference.
Letter Spacing: Displays four spacing options that progressively increase the gap between characters. This is especially helpful for respondents with dyslexia or low vision.
Themes: A set of color palettes that let respondents switch to a color scheme that suits their visual needs, such as high-contrast, dark mode, or softer palettes.

These controls are visible only if you've selected them under Accessibility options visible to respondents while enabling Enhanced Accessibility.

Notes
We have conducted manual testing methods, which involved utilizing assistive technologies like VoiceOver, NVDA, and Narrator, using in-browser developer tools.

Info
We started focusing on accessibility as a product principle in Zoho Forms. Zoho Forms strives to provide accurate and up-to-date information regarding Web Content Accessibility Guidelines (WCAG) compliance within its help documentation. However, we cannot guarantee the information will remain perpetually error-free, as best practices and regulations might evolve over time.
Zoho is firmly committed to accessibility and continuously monitors the accessibility of our products to foster an inclusive experience for all users.
While we cannot assume legal liability for the information contained within this documentation, we encourage users to report any accessibility concerns or discrepancies they encounter while using Zoho Forms. Your feedback is valuable in helping us maintain a high standard of accessibility for everyone.
Please don't hesitate to contact Zoho Forms support if you have any questions or require further assistance.

Know more about accessibility:
  1. Best Practises for making your forms accessible
  2. Using Accessibility Controls
  3. Keyboard accessibility shortcuts for disabled people
  4. Frequently asked questions about accessibility