Create an event in Zoho Calendar for a Service Appointment
Step 1: Create a custom function
- Navigate to Setup > Automation > Functions and click Create Function.
- Enter the following details and click Save:
- Function Name: CreateEventInZohoCalendar
- Module: Service Appointments
- In the Deluge Script Editor, enter the following script:
sstart = service_appointment.get("Scheduled_Start_Date_Time");
ssend = service_appointment.get("Scheduled_End_Date_Time");
sstartarr = sstart.toList("T");
newstart = sstartarr.get(0).replaceAll("-","") + "T" + sstartarr.get(1).replaceAll(":","");
sendarr = sstart.toList("T");
newend = sendarr.get(0).replaceAll("-","") + "T" + sendarr.get(1).replaceAll(":","");
dateandtime_map = Map();
dateandtime_map.put("start",newstart);
dateandtime_map.put("end",newend);
attendees_list = List();
attendees_list.add({"email":"shawn@zylker.com"});
attendees_list.add({"email":"hailee@zylker.com"});
eventDetails = Map();
eventDetails.put("estatus","added");
eventDetails.put("title",service_appointment.get("Name"));
eventDetails.put("dateandtime",dateandtime_map);
eventDetails.put("isallday","true");
eventDetails.put("attendees",attendees_list);
event = Map();
event.put("eventdata",eventDetails);
info eventDetails;
info zoho.calendar.createEvent("{calendarUid}",event);
Step 2: Create a workflow rule
- Navigate to Setup > Automation > Workflow Rules and click Create Workflow.
- Enter the following details, then click Next:
- Module: Service Appointments
- Rule Name: Create Event in Zoho Calendar
- Description: Create an event in Zoho Calendar when a service appointment is dispatched
- Select the rule trigger as Created or Edited and click Next. Ensure that Repeat this workflow whenever a Service Appointment is edited is selected.
- Select the rule criteria as Only to the Service Appointment matching certain conditions and add the condition Status is Dispatched. Click Next.
- Click +Action and select Function.
- Select Existing Functions and click Next.
- Select the function created in the previous step.
- Click Save.
Testing the Use Case
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