Groups - Convert a Group to Department | Admin Guide - Zoho One

Convert a collaboration group to a department

The steps to convert a group to a department vary between the two User Interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow.
Spaces UI
Unified UI
Spaces UI
  1. Sign in to Zoho One, then click  in the top-right corner.
  2. Go to Groups, then click on the group you want to convert as a department.
  3. Click , then click Convert to Department.
  4. Enter the name of the department head in the Department Head field. Then, click Convert. 
  5. If one or more group members are present in other departments as Member, there will be a conflict when adding those members to this department. To resolve the conflict, choose one of the shown options:

    Option
    Effect on New department
    Effect on Previous department
    i) Add as a Follower to New Department and retain existing Member role in their previous department.
    Added as Follower
    Remains a Member
    ii) Add as a Member to New Department and change their role to Follower in their previous department.
    Added as Member
    Changed to Follower
    iii) Add as a Member to New Department and remove user from their previous department.
    Added as Member

    Removed from previous department
    If you want to apply a different resolution for each conflicting user individually, click Manage Separately.

  6. Once you've selected an option, click Convert. 
Unified UI
  1. Sign in to Zoho One, then click Directory in the left menu.
  2. Go to Groups, then click on the group you want to convert as a department.
  3. Click , then click Convert to Department.
  4. Enter the name of the department head in the Department Head field. Then, click Convert.
  5. If one or more group members are present in other departments as Moderator or Member, there will be a conflict when adding those members to this department. To resolve the conflict, choose one of the shown options: 

    Option
    Effect on New department
    Effect on Previous department
    i) Add as a Follower to New Department and retain existing Member role in their previous department.
    Added as Follower
    Remains a Member
    ii) Add as a Member to New Department and change their role to Follower in their previous department.
    Added as Member
    Changed to Follower
    iii) Add as a Member to New Department and remove user from their previous department.
    Added as Member

    Removed from previous department
    If you want to apply a different resolution for each conflicting user individually, click Manage Separately.

  6. Once you've selected an option, click Convert.
 See also:

Add users to group 
Edit group and department details
Configure mail settings for a group
Delete group or department