Users - Create Mailbox | Admin Guide - Zoho One

Create mailbox

Prerequisites

  1. Zoho Mail must be added to Zoho One
  2. Employee must be confirmed

Create mailbox for an employee

  1. Sign in to Zoho One , then click Directory in the left menu.
  2. Go to Users, then click on the required employee.
  3. Click Create Mailbox.
  4. Enter an email address for the employee. If you have enabled mail hosting in multiple domains, choose the domain in which the mailbox should be created.

  5. Click Create.
Note: To add secondary email addresses or aliases, learn about managing email addresses.

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