Reset password for users
- Sign in to Zoho One
, then click Directory in the left menu.
- You can reset password for either a single user or multiple users:
- To reset password for a single user, click on the user, then click Reset Password.
- To reset passwords for multiple users, select the users whose passwords need to be reset, then click Reset Password. Once the list of users appears, click Reset Password.
- Enter your password for verification, then click Verify and Reset to generate a one-time password for the users.
- Click Clear mobile sessions and API tokens, if you would like to clear the mobile sessions of users and force them to sign in with their new password.
- Click Done.
The users must create a new password, after signing in using this password.
Note :
- You can only reset passwords for users who have email addresses with a verified domain. Learn why.
- If
you try to reset the password for a user with an unverified domain, you
will be prompted to verify their domain. When resetting passwords for
multiple users, the users with unverified domains will be omitted from
the list.
- While performing sensitive actions, you will need to periodically re-authenticate.
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