Add an Extended App to Zoho One

Add Extended Apps

This article explains how to add Extended Apps to your Zoho One organization and migrate existing standalone subscriptions.

Before you add

  1. Organization subscription requirement
    Extended Apps can be added only to paid Zoho One organizations. This option won't be available if your Zoho One organization is on a trial. Upgrade your Zoho One subscription to a paid plan before attempting to add an Extended App.
  2. App-specific purchase requirements
    Most Extended Apps require you to purchase a subscription before you can add them to Zoho One.
    Exception: Zoho Voice subscriptions are purchased directly from the Zoho Voice store. See the Zoho Voice-specific behaviour section.
  3. Trial availability
    Most Extended Apps do not offer a trial within Zoho One. To evaluate an Extended App:
    1. Sign up for a trial on the application's standalone website.
    2. Migrate the application into Zoho One as described in the Add an Extended App section. During migration, you'll be prompted to purchase the required add-on. Completing the purchase converts the app to a paid subscription in Zoho One.
      Exception - Zoho Voice: A 15-day trial is supported directly from Zoho One. See the Trial expiry section for details.

Add an Extended App

To add a new Extended App to your organization:
  1. Sign in to Zoho One, then click the Admin Panel icon  in the top-right corner.
  2. Click App Management from the left menu. The Applications tab will throw open by default.
  3. Click + Add Application in the top-right corner. Select Other apps from Zoho Corp.

         

  4. Select the required Extended App (e.g., Zoho Voice).

         

  5. Complete the application-specific purchase flow.
Once the purchase is complete, the application will be added to your organization.

Migrate an existing standalone account

If your organization already uses the application as a standalone service, purchasing the corresponding subscription through the above app addition flow will automatically migrate it into Zoho One. All your existing users and data will be retained.