Unassign a Zoho One user from a device
Prerequisites
Roles required to perform this action:
- Organization owner
- Organization admin
The steps to unassign a user from enrolled device varies between the three User Interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow:
One Experience UI
Spaces UI
Unified UI
One Experience UI
To unassign a user from an enrolled device:
- Sign in to Zoho One, then click the Admin Panel icon
on the top-right corner.
- Click Devices on the left menu, then click Device Authentication.
- Click the
icon next to the name of the device you want to unassign a user from. Click Unassign User.
- Click Unassign to confirm.
Spaces UI
To unassign a user from an enrolled device:
- Sign in to Zoho One, then click the Directory Settings icon
on the top-right corner.
- Click Devices on the left menu, then select Device Authentication.
- Click the
- Click Unassign to confirm.
Unified UI
To unassign a user from an enrolled device:
- Log in to Zoho One
.
- Click Directory in the left menu. Go to Device Management, then click Device Authentication.
- Click the
- Click Unassign to confirm.
Upon unassigning a user, the assignment of the user mapped to a local account gets removed and that account will start getting locally managed until another user is assigned to it. The device remains active, and the user can access it with the last used login credentials. If you want to restrict the user from using the device, you can either deactivate the user or the device. If the Zoho One password is changed by a user, the login password of the device doesn't change because the user is no longer assigned to the device.