The Zoho People mobile app is designed for all Zoho People users, offering features for both standard employees (referred to as the “Team Member” role) and managers. However, service configuration and certain advanced functionalities are available only through the Zoho People web application for administrators. Enabled features, account licensing, and configured permissions can affect what is available to mobile app users.

Getting Started

Downloading the App

Install Zoho People from the Google Play Store or App Store on your Android/Apple device. (Simply search "Zoho People")

Logging In

1. Open the Zoho People app.
   
2. Enter your work email address and tap Next.
   
3. Enter your password and tap Sign In.
   
4. If your organization uses Single Sign-On (SSO), you will be redirected to your organization's login page automatically.
   

Multi-Organization Access

Home Screen & Navigation

Shortcuts for Home, Quick Add, More (access to services), and some services are present in the bottom bar.



Access to Zia Assistant, Employee Search, And Notifications are present in the top right corner. Access to your profile is in the top left corner.

You can disable employee search if required, To do this, navigate to the web application of Zoho People and follow the instructions below:

Navigate to Settings > User Access Control > Function Based Permissions, Use the drop-down to select a Role (e.g., Team Member) and disable "Search Employee".

My Space

An employee-focused space. Sub-tabs will depend on employee role, permissions, and services configured in Zoho People web.



Here is a quick overview of the various tabs available here:

1. Activities — Pending actions requiring your attention
   
2. Dashboard — Widgets showing attendance status, upcoming holidays, quick links, and action items
   
3. Profile — Profile data, contact information, availability, skill set, tags, summary, and other employee profile information
   
4. Feeds — Company and personal feed updates
   
5. Feedback — Performance feedback received and given
   
6. Leave — Your leave requests and balance
   
7. Attendance — Weekly employee attendance information
   
8. My Shift — Your current shift schedule
   
9. Time Sheet — View and your timesheets
   
10. Time Logs — View and add new time log entries
    
11. Files — Documents accessible to you
    
12. Cases — Your open HR cases
    
13. Goals / KRA Goals — Your performance goals
    
14. Jobs — Jobs assigned to you
    

Tabs listed within My Space can be enabled/disabled/rearranged
 based on user preference by tapping the customize ()icon.

Team Space

1. Team Space — Team details including team email ID, strength, work anniversaries, new hires, birthday buddies, and department files
   
2. Reportees — Your direct reports with attendance and leave status. Includes search and all-reportees filter
   
3. Department — View department head, sub-departments, and associated employees
   
4. Department Wall — View and post department messages
   
5. Surveys — View ongoing department surveys
   
6. Approvals — All pending approval requests from your team
   
7. Feedback — Team feedback activity
   

Organization Space

1. Announcements — Company-wide announcements
   
2. Policies — Company policy documents
   
3. Employee Tree — Visual organizational hierarchy
   
4. Birthday Folks — Employee birthdays
   
5. New Hires — Recently joined employees
   

Quick Add

1. Apply for Leave
   
2. Add Attendance Regularization Request
   
3. Post Status Message
   
4. Log Time
   
5. Submit a Comp Request
   

Available actions depend on your organization's configuration and your role.

Attendance

Attendance features in the mobile app will work based on the configuration in Zoho People web.

1. Employees: Mark attendance, submit regularization, permission, and on-duty requests, and view location timeline.
   
2. Managers: Monitor team attendance and view team member locations.
   

Checking In and Out

1. Tap Check In to record your arrival.
   
1. If location is required, the app captures your GPS coordinates automatically.
   
2. If your organization requires camera verification, the front camera will activate for a photo.
   
2. Tap Check Out when your work day ends.
   

Viewing Attendance Entries

1. View your weekly or monthly attendance records.
   
2. Each entry shows check-in time, check-out time, total work hours, and status.
   
3. Tap any entry to see full details.
   

Requesting Attendance Regularization

1. Select the date to regularize.
   
2. Enter the correct check-in and check-out times.
   
3. Provide a reason.
   
4. Tap Submit.
   

Requesting a Permission

1. Select the date, from time, and to time.
   
2. Select the permission type.
   
3. Enter a reason.
   
4. Tap Submit.
   

Submitting an On-Duty Request

1. Select the date(s).
   
2. Choose the on-duty type.
   
3. Enter a reason.
   
4. Tap Submit.
   

Live Location Tracking

1. The app records your GPS location at regular intervals during your shift.
   
2. You can view your own Location Timeline — a map showing your location check points through the day.
   
3. If location data is missing or incorrect, use the Location Issue Resolver (accessible from the location screen) to diagnose and fix the issue.
   

For Managers: View real-time or historical locations of team members from Team Space > Reportees.

You can access our detailed troubleshooting guide for location tracking based on your mobile manufacturer here:
Troubleshooting Guide for Location Tracking in Mobile.

Monitoring Team Attendance (Managers)

1. See check-in status for all direct reports.
   
2. Identify who is present, absent, or on leave.
   
3. Tap any employee to view their detailed attendance records.
   
4. View team member locations on a map (if live tracking is enabled by your organization).
   

Leave (Time Off / Leave Tracker)

Leave features in the mobile app will work based on the configuration in Zoho People web.

1. Employees: Apply for leaves, view leave balance, manage comp-off.
   
2. Managers: Approve or reject leave requests.
   

Applying for Leave

1. Select the leave type (e.g., Annual Leave, Sick Leave, Casual Leave — types configured by your org).
   
2. Choose the start date and end date.
   
1. For a half-day, select the half-day option when available.
   
3. Add a reason (required or optional based on policy).
   
4. Attach supporting documents if required.
   
5. Tap Preview to review, then tap Submit.
   

Whether a raised leave request can be cancelled depends on your organization’s settings and approval workflow.

Viewing Leave Balance

1. View available, used, and pending balance for each leave type assigned to you.
   

Tracking Your Leave Requests

1. Pending — Awaiting approval
   
2. Approved — Confirmed
   
3. Rejected — Declined by approver
   
4. Cancelled — Withdrawn by you
   

Viewing Public Holidays Calendar

1. Browse your organization's holiday calendar for the year.
   
2. Filter by location or holiday type.
   

Managing Comp-Off (Compensatory Off)

1. Tap Add to submit a comp-off request for working on a holiday or weekend.
   
2. Select the date on which you worked extra.
   
3. Specify the number of hours or days.
   
4. Tap Submit for approval.
   
5. Once approved, the credit is added to your leave balance.
   

Approving Leave Requests (Managers)

1. View all pending leave requests from your team.
   
2. Tap a request to review the details.
   
3. Tap Approve or Reject.
   
4. Add a comment if needed, then confirm.
   

Timesheets (Time Tracker)

Timesheet features in the mobile app will work based on the configuration in Zoho People web.

1. Employees: Log time, create and submit timesheets.
   
2. Managers: Review and approve team timesheets. Add team-specific projects and jobs. (typical use case)
   

Logging Time

1. Select the project and job (if applicable to your organization).
   
2. Enter the date, start time, and end time (or total hours).
   
3. Add a description of the work done.
   
4. Tap Save.
   

Adding a Break Log

1. Open the Timesheet service.
   
2. Tap Add Break (amber stopwatch icon on the top-right corner).
                               
   
3. Specify the break start and end time.
   
4. Tap Save.
   

Creating and Submitting a Timesheet

1. Select the time period (daily or weekly, as configured).
   
2. Review the time logs pulled into the timesheet.
   
3. Add any missing time logs directly within the timesheet if needed.
   
4. Tap Submit to send for approval.
   

Your timesheets can have the following statuses:

1. Draft — Not yet submitted
   
2. Pending — Submitted, awaiting approval
   
3. Approved — Confirmed by your manager
   
4. Rejected — Returned for correction
   

Approving Timesheets (Managers)

1. View pending timesheets submitted by your team.
   
2. Tap a timesheet to review logged hours by project and job.
   
3. Tap Approve or Reject.
   
4. Add comments if returning for correction.
   

Approvals

1. Leave requests
   
2. Attendance regularization
   
3. Permission requests
   
4. On-duty requests
   
5. Comp-off requests
   
6. Timesheets
   
7. Shift change requests

Approving or Rejecting a Request

1. Select the relevant category tab.
   
2. Tap a request to view its full details.
   
3. Tap Approve or Reject.
   
4. Add a comment if required.
   
5. Confirm your action.
   

Filtering Approvals

Tap Filter icon () to narrow results by date range, employee, or request status.

Performance Management

Performance features in the mobile app will work based on the configuration in Zoho People web.

1. Employees: Complete self-appraisals, set and track goals, and KRAs.
   
2. Managers: Conduct employee reviews, monitor team performance.
   

Viewing Appraisal Cycles

1. View all active and past appraisal cycles.
   
2. Each cycle shows the review period, status, and your completion progress.
   

Completing a Self-Appraisal

1. For each KRA (Key Result Area) or goal, enter your self-rating and comments.
   
2. Rate your competencies as prompted.
   
3. Add supporting notes or evidence where applicable.
   
4. Tap Submit when complete.
   

Setting and Tracking Goals (KRAs)

1. Tap Add Goal or Add KRA.
   
2. Enter the goal title, description, and target date.
   
3. Set the weightage if required by your org.
   
4. Link the goal to a competency or skill if applicable.
   
5. Tap Save.
   
6. Open any existing goal to update current achievement progress.
   

Conducting an Employee Review (Managers)

1. Select a reportee with a pending review.
   
2. Rate each of their KRAs, goals, and competencies.
   
3. Add comments and feedback.
   
4. Tap Submit Review.

Multi-Rater (360-Degree) Feedback

1. Open the Feedback section.
   
2. View feedback requests assigned to you.
   
3. Tap a request and complete the form.
   
4. Submit — responses are handled as per your organization's confidentiality settings.
   

Learning Management (LMS)

1. Employees: Browse, enroll in, and complete courses; take tests; join discussions.
   
2. Managers: View team training progress, handle approvals. 
   

Browsing Courses

1. Browse the course catalog.
   
2. Filter by category, status (Enrolled, Completed, Not Started), or type.
   
3. Tap a course to view its description, module list, and estimated duration.
   

Enrolling in a Course

1. Open a course.
   
2. Tap Enroll (available when self-enrollment is permitted).
   
3. The course appears in My Courses.

Accessing Course Content

1. PDFs and Documents
   
2. Videos (streamed within the app)
   
3. Web Links (external content opens in-app)
   
4. Tests and Assignments.

Completing Tests and Assignments

1. Open a module that contains a test or assignment.
   
2. Answer all questions. A time limit may apply.
   
3. Tap Submit.
   
4. View your result after submission.
   

Monitoring Team Training (Managers)

1. View each direct report's course enrollment and completion status.
   
2. See progress percentages and pending course assignments.
   

Feeds

1. View employee updates, event announcements, and other posts shared within the organization.
   
2. Scroll to browse all recent posts.
   
3. Tap a post to read the full content.
   

Announcements

1. View official announcements published by HR or administrators.
   
2. Tap an announcement to read the full content.
   

Announcements are managed and published by admins. Employees and managers can view but not create announcements from the mobile app.

Employee Self-Service

Viewing Your Profile

1. View your personal details, designation, department, and reporting manager.
   
2. Profile edits are typically managed through your organization's Zoho People web portal. (The pencil 'edit' icon may appear, allowing editing specific records for admin users)
   

Viewing Payslips

1. Open your profile.
   
2. Tap the Payslips tab or section.
   
3. Select the relevant pay period to view your payslip.
   

Payslip availability depends on your organization's payroll configuration with Zoho Payroll.

Compensation

1. View your current compensation breakdown.
   
2. Browse compensation history via View History.
   

Security Information

Compensation data is protected with an additional biometric lock (fingerprint or face unlock). You will be prompted to authenticate before compensation details are displayed, regardless of whether App Lock is enabled on the app itself.

Compensation data availability depends on your organization's configuration in Zoho People.

Files

Browsing Files

1. Shared With Me — Files shared directly with you
   
2. Shared With My Role — Files shared based on your role or designation
   
3. Department Files — Documents for your department
   
4. Location Files — Documents for your office location
   
5. Team Files — Files accessible to your team
   
6. Policy Files — Company-wide policies and handbooks
   

If there are mandatory policies with acknowledgement / consent
requirement enforced by your organization, you will see a pop-up
seeking your action.

Cases (HR Helpdesk)

Raising a Case

1. Select a category (case categories are configured by your admin).
   
2. Enter a subject and description.
   
3. Attach supporting documents if needed.
   
4. Tap Submit.
   

Tracking Your Cases

1. View all submitted cases with their current status: Open, In Progress, Resolved, or Closed.
   
2. Tap a case to view responses or add further comments.
   

Use the Watchlist option to follow up on cases associated with you.

Employee Engagement (Surveys)

eNPS surveys can be created using the mobile app, while Engagement and Pulse surveys are limited to participation only.

Creating eNPS Survey

Navigate to Home > More > Employee Engagement > Surveys > eNPS and click on the + icon to create a new eNPS survey. 

Completing a Survey (Employees)

1. Answer each question — rating scale, free text, or multiple choice.
   
2. Tap Submit when complete.
   

Responses are anonymous unless your organization has configured otherwise.

Supported Survey Types

All survey types. i.e., eNPS, Annual engagement surveys, and pulse surveys can all be taken from the mobile app via Home > More > Employee Engagement.

Survey Analytics (Managers & Admins)

1. Managers can view team-level participation and summary results.
   
2. Admins can access detailed metrics, participation rates, and report data.
   

Tasks

Viewing Tasks

1. View tasks assigned to you and tasks you created.
   
2. Tasks are categorized by status and type.
   

Creating a Task

1. Enter the task name and description.
   
2. Set a due date.
   
3. Assign it to a team member if applicable (managers).
   
4. Tap Save.
   

Updating Task Status

1. Open a task from the task list.
   
2. Tap the status field and select the updated status.
   

Shift Management

Viewing Your Shift Schedule

1. View assigned shifts for the current and upcoming periods.
   
2. Tap a shift to see its start time, end time, and shift type.
   

Requesting a Shift Change

1. Select the date you want to change.
   
2. Choose the requested shift.
   
3. Add a reason.
   
4. Tap Submit.
   

Approving Shift Change Requests (Managers)

1. Review the pending request.
   
2. Tap Approve or Reject.
   

Offboarding

Submitting an Exit Request (Employees)

1. Select the reason for leaving.
   
2. Enter your last working day.
   
3. Add any additional comments.
   
4. Tap Submit.
   

Tracking Offboarding Status

1. View your exit request status and the approvals required.
   
2. Track pending tasks in the offboarding checklist.
   

Zia Assistant

1. Tap the chat icon to open the conversation.
   
2. Type your question or request and tap Send.
   

Zia's ability to answer questions depends on your organization's data and the features enabled in your Zoho People account.

Mobile App Settings

Important Settings

1. Improve Location Accuracy — Toggle on to use Wi-Fi and mobile networks alongside GPS. Recommended if the check-in location is inaccurate.
   
2. Troubleshoot Location Tracking — Appears if live location tracking is enabled. Tap to access a guided troubleshooter for location issues.
   

1. Enable App Lock to require PIN or biometric authentication (fingerprint / face unlock) every time the app is opened.
   
2. Choose your preferred authentication method.
   

Want to share feedback?
Click on the feedback option within the 'About' section in the settings page. You can also enable 'Shake for feedback' if required.

"Operations" in Zoho People Mobile App

Only administrators or managers with data access will be able to access this feature. 

Here is a gist of the actions that can be performed through Operations.