Email alerts are notifications sent to selected users when a specific phase action is completed. When associated with a workflow rule, they fire automatically whenever the rule is triggered.
Create an Email Alert
- Click Setup (
) in the upper-right corner of the top navigation bar.
- Navigate to Automation > Email Alerts.
- Click the Phases tab, then click Add Email Alert.
- Enter the Email Alert Name, choose the Layout Name, Email Template, and the users to be notified.
- You can select more than one user: choose user roles, project/client users, or specify email addresses directly.
- Click Save.
Edit or Delete an Email Alert
- Click Setup (
) in the upper-right corner.
- Navigate to Automation > Email Alerts.
- Click the Phases tab.
- Hover over the required alert and click the options icon (
).
- Select Edit or Delete.
- Update the necessary fields and click Save, or confirm the deletion.