Email Templates for Phases | Online Help | Zoho Projects

Email Templates for Phases

Email alerts are notifications sent to selected users (user roles, project users, or client users). When an email alert is associated with a workflow rule, it is automatically sent to the specified users when the rule is triggered. Email templates are customized email formats used while configuring email alerts.

Create an Email Template

  1. Click Setup () in the upper-right corner of the top navigation bar.
  2. Navigate to Automation > Email Templates.
  3. Click the Phases tab, then click Add Email Template.
  4. Enter Layout Name, Name, Subject, and other details.
  5. Click Insert Placeholder to insert placeholders for phase, and project-based information such as Phase Name, Phase Status, etc.
    1. Placeholders can be inserted in both the Subject field and the mail body.
    2. You can use default fields or custom fields when inserting placeholders.
  6. Click Save.

Edit or Delete an Email Template

  1. Click Setup () in the upper-right corner.
  2. Navigate to Automation > Email Templates.
  3. Click the Phases tab.
  4. Hover over the required template and click the options icon.
  5. Select Edit or Delete.
  6. Update the necessary fields and click Save, or confirm the deletion.

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