Troubleshooting Guide — Trident macOS
Trident macOS Error: License Required
Issue: Encountering the "License Required" error despite having an active trial or paid subscription plan. Workaround 1: Verify subscription status. Ensure that your subscription or trial period is active and has not expired. Trident can be accessed ...
Trident macOS Error: Blank Page
Issue: Encountering a blank page after signing into Trident. Workaround 1: Check the internet connection. Ensure that you have a stable internet connection. A poor or intermittent connection can prevent the login page from loading correctly. ...
Trident macOS Error: Incorrect Device Time
Issue: Encountering the "Incorrect Device Time" error and unable to sign into Trident. Workaround 1: Check device time. Ensure that your device's time is correctly set to your region's current date and time. Workaround 2: Restart the app. Quit and ...