Note: This article explores customizing Cliq module preferences in the Trident desktop app. Click here for the Zoho Cliq web app's help documentation.

Using Cliq as Module and Chat Bar   

Trident gives you various options to customize how you use Cliq. You can either use it as a chat bar, a separate module, or both. To apply these customizations:

1. Click the Main Menu icon on the top-left corner of the app.
2. Select Settings from the drop-down menu.
3. Select Cliq.
   
4. In the Cliq Preferences section, toggle on the Enable Chat Bar and Enable Cliq as a Module options. 
   

When you enable Cliq as a module, you can customize it further as illustrated below.

Description	Demonstration
View Cliq in a module or window.
View Cliq chats in single sheet, broad sheet, or tab modes.

Note: If you have set your preference to open Cliq in a new window, you can switch between your signed-in Zoho Mail accounts using the account switch option located at the top-right corner of the window. 

Customizing  Chatbox  and Chat Message Appearance   

To determine how your chat messages appear in Cliq, customize the options by clicking the Main Menu > Settings > Cliq > Chatbox sections.

Description	Demonstration
Adjust the chatbox size as small, medium, or large while using Cliq as a chatbar.
List the chats in comfort, compact, or super compact modes.
List threaded conversations inline with parent chats, separately in recent chats, or in tabs.

Here are other ways to customize the Cliq chat list views.

From the Cliq module home page:

1. Click the More   icon on the Cliq home page.

2. Select Appearance from the menu list.

3. Choose between Comfort, Compact, or Super Compact from the menu list.  
   

From the Cliq chatbar:

1. Click the Cliq  icon at the bottom-left corner of the app.

2. Click the More  icon.

3. Select Appearance from the menu list.

4. Choose between Comfort, Compact, or Super Compact under List Mode from the menu list.
   

To customize the chatbox size while using Cliq as a chat bar:

1. Click the Cliq  icon at the bottom-left corner of the app.

2. Click the More   icon.

3. Choose between Small, Medium, or Large under Chatbox Size from the menu list.
   

Note: To expand or shrink the size of a chatbox further than the set size of small, medium, or large, double-click the chat.

Granting Microphone and Camera Access   

If the Cliq module isn't able to access the system microphone and camera to allow you to use audio and video, you must manually grant it access. To grant camera and microphone access:

1. Open Settings

2. Navigate to Apps > Installed Apps > Trident.

3. Hover over Trident from the app list and click the More options  icon.

4. Select Advanced options.

5. Toggle on Camera and Microphone under App permissions. 
   

Enabling Read Receipts 

To enable or disable Read Receipts, per your privacy convenience:

1. Click the Main Menu icon on the top-left corner of the app.

2. Select Settings from the drop-down menu.

3. Select Cliq.

4. In the Chatbox section, toggle on or off the Read Receipts option.
   

Note: When you disable this option, just as users who send you messages won't receive the Read Receipt, you also won't receive it for messages you send.

Configuring Cliq Notifications        

You can choose to display incoming chat and call notifications in the notification center. To enable or disable notifications for chat messages:

1. Click the Main Menu  icon on the top-left corner of the app.

2. Select Settings from the drop-down menu.

3. Select Notifications then open Cliq Notifications.

4. Toggle the Enable Notifications and Notification Sounds for Cliq Chats button on or off.

1. Customize the notification sound for different types of chat notifications.
   
2. Show or hide message preview for chat messages in notifications.
   

Note: Hovering over the notification sound option reveals Play icon, allowing you to hear a preview of the sound before making your selection.

To enable or disable notifications for Cliq calls:

1. Click the Main Menu icon on the top-left corner of the app.

2. Select Settings from the drop-down menu.

3. Select Notifications then open Cliq Notifications.

4. Toggle the Enable Notifications for Cliq Calls on or off.

When you have enabled notifications for calls, you can further decide if you want to:

• Audio and Video Calls 

• Screen Share Calls
  

​Using Shortcuts       

Trident offers various keyboard shortcuts to use the Mail module. To view these shortcuts:

1. Click the Main Menu  icon on the top-left corner of the app.

2. Select Settings from the drop-down menu.

3. Select Shortcuts.

4. Scroll down to the Cliq and Cliq Launcher section and you'll find the shortcuts mentioned below.