Changing your Master Password
Why does my correct master password not get accepted?
Try the following steps to ensure you're typing in the right master password: Verify your email address. If you manage multiple Zoho accounts, ensure you're logging in to the right account. Your master password is case-sensitive. Ensure Caps Lock is ...
Can I recover a forgotten master password?
Currently, you cannot recover a forgotten master password. Zoho Vault is designed based on the Zero-Knowledge architecture. We never store or transmit any users' master password to our servers. Your master password is only known to you. If you can't ...
What is a master password? Is it mandatory for all users?
Accessing passwords from Zoho Vault is a two-step process. Users first log in to their Zoho account, then access their passwords from Vault using the master password created during account setup. All your sensitive data stored in Vault is encrypted ...