External share settings in My Folders

External share settings in My Folders

Team admins can restrict individual users in their team from sharing files from My Folders with external users. When external sharing is disabled in My Folders for a user, they will not be able to set permalink visibility to anyone on the internet. They will not be able to create external share links, download links, and embed codes. Any previously created share links will no longer work.

To disable external sharing in My Folders for a user:


  1. Click Admin Console in the bottom-left corner of your WorkDrive account.
    The Admin Console page will open in a new tab. Dashboard will be selected by default.
  2. Select the Members tab in the left pane to open it on the right.
  3. Hover over the name of the member and click the more actions  icon.
  4. Select Disable External Sharing. A confirmation dialog will open.
  5. Click DISABLE.

To enable external sharing in My Folders for a user:
  1. Click Admin Console in the bottom-left corner of your WorkDrive account.
    The Admin Console page will open in a new tab. Dashboard will be selected by default.
  2. Select the Members tab in the left pane to open it on the right.
  3. Hover over the name of the member and click the more actions  icon.
  4. Select Enable External Sharing. A confirmation dialog will open.
  5. Click ENABLE.
External share settings for a team should be enabled first in order to enable or disable external sharing for users in My Folders.



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