Integrating Telephony with Zoho Cliq
Zoho Cliq's Phone system allows you to integrate with your favourite PBX provider via Zoho Telephony to make or receive sales and support calls. Before Integrating with Zoho Cliq, you will have to set up Zoho telephony via one of the following apps:
Setup Telephony with Zoho Cliq
To setup Telephony as your phone system in Cliq, do the following:
- Navigate to the Admin Panel and select Phone System under Integrations.
- Click the 'Setup Zoho Telephony' button to enable Telephony.
- Once Zoho Telephony is set up with Zoho Cliq. A toggle button will be displayed next to Phone System. You can disable the toggle button in case you want to disable Zoho Telephony and integrate with Zoho Voice, which is Zoho's in-house phone system.
How to make a call via Telephony?
You can make a phone call via Telephony only when you have enabled Zoho Telephony as your phone system and integrated your PBX provider with Zoho Telephony. Whenever a number is mentioned in a chat or profile, Zoho Cliq smart suggestions detects the number and gives you options to choose from. Click on 'Make a phone call,' and you can make your Telephony call directly from Zoho Cliq.
Note:
- When you have enabled your status to sync across Zoho apps using the unified status in Zoho Cliq, whenever you start a telephony call from Zoho Cliq, your Zoho Cliq status will change into In a Telephony session.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Cliq Cart
Cliq Cart is a nifty e-commerce tool crafted for your organization and teams to seamlessly browse, purchase, sell, and even host auctions without leaving Zoho Cliq. Whether you're searching for essential office supplies, showcasing your latest ...Orchestly for Zoho Cliq
Zoho Cliq is a team communication application that simplifies collaboration and promotes organized conversations in the workplace. Benefits of the Extension By integrating Zoho Cliq with Qntrl, users can create new jobs and work on them in Qntrl, ...Integrating Cliq with your HRMS software
This document will help you sync your HRMS software with Zoho Cliq. Establishing authentication using Zoho Oauth Authentication is crucial for secure data interactions, and Zoho OAuth offers a standardized protocol. So, before you can connect your ...Zoho Marketplace in Cliq
Zoho Marketplace is an online business application store with 1000+ ready-to-use extensions for your Zoho products. These extensions provide feature enhancements, integrations with third-party software, and many other solutions for common business ...Zoho Writer for Cliq
Available Regions: US, IN, EU, AU.Available Plans: All plans.Available To: Roles Entire organization Team Organizational Admins ✔ ✔ Members ✔ How this integration helps The Zoho Writer for Cliq ...
New to Zoho LandingPage?
Zoho LandingPage Resources