FAQs
Waiting for approval to join an organization in Cliq
If you have requested to join your company's organization, please wait until your admin approves your request and grants you access. You will have the option to cancel your request at the bottom, if you have requested to join the wrong company via ...
FAQs on migrating from Slack to Zoho Cliq
1. Can I migrate my entire Slack data to Cliq? The data migration depends on your Slack plan (https://slack.com/intl/en-in/pricing) 2. Do I need to enable anything in Slack before initiating the export? Enable the email address display setting in ...
FAQs on migrating from Meta Workplace to Zoho Cliq
1. Is there a direct export option within Meta Workplace? No. To initiate the export process, you need to access the Admin page. 2. How do we export? You need to enable 13 API permissions and generate an access token. You must add this token to the ...
FAQs on migrating from Google Chat to Zoho Cliq
1. How do I initiate the export? As an admin, go to admin.google.com and start the export from there. 2. Will the export be downloaded automatically as a ZIP file? No. The admin must download the export manually. 3. What are the limitations of Google ...
FAQs on migrating from Microsoft Teams to Zoho Cliq
1. What Python version is required on your system to run the script? Ensure the Python version is 3.9 or higher for optimal support. To verify the version, use one of the following commands: py --version py3 --version python --version python3 ...
Troubleshooting guide for onboarding external users
Let us look at the possible issues an external user who is trying to join Cliq might face and the solution to help them have seamless collaboration with Cliq. Case 1: A user whose account is registered in a different DC invites a non-Zoho user to ...
How do Cliq plans fit inside bundled products?
S.No Bundle Plan Name Version of Cliq 1. Zoho One - Unlimited 2. Zoho Remotely Professional Unlimited Standard Free 3. Zoho Workplace Professional Unlimited Standard Free 4. Zoho People Plus - Free
Closed Policy for users to join the organization
You will not be able to find and join the organizations for public domains, if it has a closed policy set for the users. And for private domains, if your domain is part of a closed organization policy account, you will be shown an error message. ...
Conflict in setting up your Organization
Cliq allows one organization per domain model to prevent multiple organizations from being created under the same domain. As a result, only one organization can exist under a company domain to prevent any confusion and communication issues. Let us ...
Unable to create an Organization in Cliq
An organization can only be created by an admin. If your company already has an org in any of the other Zoho products (Desk, Mail, etc.), then the following screen will be displayed when an admin tries to create a new Org in Cliq.