Zoho Learn | FAQs | Knowledge Base

FAQs
Others
1. What will happen to my data when I downgrade my plan? When you downgrade your Zoho Learn plan, your existing data will remain accessible, but you may lose access to certain features depending on the new plan's limitations. 2. Does Zoho Learn ...
Pricing
1. Does Zoho Learn provide discounts for NGOs? Yes, Zoho Learn provides a 15% discount on annual purchase for Non-Profits and Educational Institutions. 2. Is Zoho Learn's pricing active user based? No, Zoho Learn's pricing is not based on active ...
Custom portal
1. Is there an article level external sharing in the custom portal? Yes, in Zoho Learn, you can enable "article level external sharing" within a custom portal, allowing you to share individual articles with users outside your organization through a ...
Hub
1. What is a hub? A hub is a network for bringing all the members in your organization together. Your hub in Zoho Learn holds your knowledge and training programs. 2. Can I have multiple hubs? Yes, you can create multiple hubs with a single account. ...
Knowledge
1. Can I add PPTs to my knowledge base articles? Yes, you can add Power Point (.ppt) files to your Zoho Learn knowledge base articles either by embedding them or by adding them as attachments. 2. Can I export articles from my knowledge base? Yes, you ...
Learning
1. Can I release a particular lesson on a particular date? Yes, you can set a schedule and release your lessons on specific dates with Drip Schedule. These lessons will be unavailable to the learners before the scheduled release date.Learn more about ...
Users
1. What is the difference between a hub user and a portal user? Hub users are individuals who belong to your hub, typically members of your organization. Portal users, on the other hand, are external individuals whom you decide to share your ...
General
1. Who is Zoho Learn for? Zoho Learn can be used by organizations of any size, from any industry, who are looking to share organizational knowledge and create training programs for their employees, customers, and stakeholders. 2. Is Zoho Learn HIPAA ...

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